Simple, Powerful, Cheap Asset Inventory Management Solution
Brandon Patton | TrustRadius Reviewer
September 20, 2019

Simple, Powerful, Cheap Asset Inventory Management Solution

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Lansweeper

We are currently utilizing Lansweeper as our go-to IT asset inventory database. Prior to installation, we were able to discern data from Active Directory, countless Excel sheets, and "chicken-scratch" notebooks to track inventory and serials. Lansweeper has allowed us to centralize our inventory into one location, which automatically updates as we make changes to our environment.
  • Scanning and detecting devices on our network - in most cases, it can determine what type of device it is and pull all relevant details from that device into searchable fields.
  • Fantastic support and communication from the vendor - including publishing new report templates monthly that you can import into Lansweeper to assist with security audits and updates.
  • Easy and intuitive helpdesk feature that allows you to track requests against specific assets.
  • The reporting module is very involved - if you're familiar with relational databases, it will help - but for the common user, there isn't a wizard driven process for creating reports.
  • Interface overall is dated - but is still functional. A new, cleaner interface would be welcomed.
  • Really needs an alert module to immediately notify when thresholds have been met - currently, you schedule alerts that check at certain times to see if a threshold has been met - it is not immediate.
  • For the cost, it has been the quickest ROI, as we've been able to dramatically improve our auditing capabilities and verify asset inventory.
  • Part of that ROI, is that there was little setup or configuration necessary to get up and going - a quick install and instructing Lansweeper what IP range to scan, and it took care of the rest. Adding linkage into Office 365 and our on-prem Active Directory was also very quick and intuitive.
Lansweeper is DRAMATICALLY cheaper than KACE and provides the same level of reporting and inventory of asset data. Where KACE outshines Lansweeper, is Lansweeper has a very minimal software deployment system that requires clients to have direct access to a common file share. KACE allows you to upload files directly into it's environment, and assets can download over HTTPS those files for installation anywhere.

Spiceworks was a great inventory and helpdesk system for free - but the product I feel has gone stale and not nearly as powerful as it use to be - for that reason Lansweeper appears to have taken up the charge and utilized a lot of Spiceworks was going for.
Very helpful support and fast responses - can answer any questions in a friendly manner and provide guidance and suggestions in trying to solve various configurations within Lansweeper. Another significant benefit is their Newsfeed keeps you update to data on big IT news, such as EOL announcements in the industry, and vulnerability alerts. On top of this, they regularly publish importable reports that you can pull into your Lansweeper installation to assist in searching for vulnerabilities and EOL products to take action against. Very positive experience!

Do you think Lansweeper delivers good value for the price?

Yes

Are you happy with Lansweeper's feature set?

Yes

Did Lansweeper live up to sales and marketing promises?

Yes

Did implementation of Lansweeper go as expected?

Yes

Would you buy Lansweeper again?

Yes

Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.

Lansweeper Feature Ratings

Software and hardware inventory tracking
10
License management
8
Asset relationship management
9