Lattice Reviews & Insights

Summary

Lattice generally demonstrates a positive impact on business objectives, primarily by enhancing employee engagement and streamlining HR processes. A significant portion of reviewers, 7 out of 12, highlight its role in performance management and feedback, noting its ability to shift performance discussions from annual events to ongoing processes, fostering continuous feedback and goal setting. However, this area also presents mixed sentiment, with some individual contributors expressing frustration with the system. Beyond performance, the platform is recognized for improving employee engagement, with 4 out of 12 reviewers citing its effectiveness in benchmarking engagement scores and increasing survey participation. Operational efficiencies and cost reductions are also noted, as 2 out of 12 reviewers report consolidating HR functions and reducing administrative burdens. Furthermore, the platform's user-friendly nature and accessibility contribute to its overall positive reception in these key areas, as highlighted by 2 reviewers.

Related topics

Summary

Reviewers frequently mention a variety of software tools used alongside Lattice, primarily falling into categories that support communication, human resources, customer interaction, and general productivity. Collaboration tools, specifically Slack and Smartsheet, were cited by 3 of 12 reviewers as essential for team communication and project management. Similarly, HR and payroll solutions, including UKG Ready, Dayforce, and BQE CORE, were also mentioned by 3 reviewers, indicating a need for specialized systems to manage workforce operations. A smaller segment of the review sample, comprising 2 of 12 reviewers, highlighted CRM and support software like Zendesk Explore and Dialpad Support, suggesting a focus on customer engagement and service delivery. Additionally, 2 reviewers noted the use of AI and productivity tools, such as Anthropic Claude and Notion, pointing towards an adoption of advanced technologies for efficiency and knowledge management. The diverse range of tools suggests that organizations leverage a specialized ecosystem to complement their core HR and performance management platforms.

Related topics

Summary

Lattice is primarily utilized by organizations as a comprehensive platform for human resources and talent management, with a strong emphasis on performance management. A significant majority of reviewers, 9 out of 12, indicate using Lattice for various aspects of performance management, including bi-annual reviews, ongoing feedback, and tracking personal progress. Beyond formal reviews, the platform supports continuous employee development through functionalities like goal setting and tracking, cited by 5 reviewers, and structured 1:1 meetings and feedback processes, also mentioned by 5 reviewers. While performance management and goal tracking receive mixed sentiment, indicating areas where the tool's effectiveness varies or has limitations, its features for facilitating regular manager-employee interactions and providing feedback are viewed positively. Additionally, 3 reviewers highlight Lattice's use for employee recognition and appreciation, contributing to a positive workplace culture. The scope of use cases ranges from core HR functions like performance reviews to broader talent development and engagement initiatives.

Related topics

Summary

Lattice reviewers identified several areas where the platform could be enhanced to improve user experience and functionality. A notable point of concern for four of twelve reviewers centered on the management and accessibility of 1:1 meeting notes and historical data, with users desiring easier retrieval and better organization of past discussions. Similarly, four reviewers expressed a need for greater data accessibility and improved organization within the platform, citing difficulties in locating specific information like past reviews or a desire for integration of external documentation. Beyond data management, two reviewers pointed to limitations in the platform's feature set, specifically noting the absence of expense reporting capabilities in the payroll module and a general desire for more advanced functionality. Additionally, two reviewers suggested improvements to integrations with external systems, seeking better translation of feedback into other tools. Finally, two reviewers highlighted a need for more granular subgroup privacy controls within the main group structure. These observations collectively indicate a user desire for more robust data handling, expanded features, and greater flexibility within the Lattice ecosystem.

Related topics

Summary

Lattice is frequently highlighted by reviewers for its effective support of various performance management processes, particularly its user-friendly design and robust notification system. A significant portion of the feedback, with 6 out of 12 reviewers, praises the platform's intuitive interface, making it easy to navigate and utilize for daily tasks. This ease of use is complemented by strong reminder and notification functionalities, cited by 5 of 12 reviewers, which help users stay organized and informed about important events and feedback. Furthermore, the platform's capabilities for managing one-on-one meetings are well-regarded, with 4 reviewers noting its utility in tracking discussion points and action items. These core strengths contribute to a streamlined experience for both managers and employees, facilitating consistent engagement and accountability within performance cycles. The system's ability to handle performance reviews and feedback sessions also receives positive mentions, indicating its comprehensive utility in talent development.

Related topics