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LeanData Reviews and Ratings

Rating: 8.9 out of 10
Score
8.9 out of 10

Community insights

TrustRadius Insights for LeanData are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

LeanData is a valuable tool recommended for companies that have achieved scale and sophistication in their sales and revenue operations. Users praise LeanData for its ability to orchestrate the demand flowing into an organization, allowing for precise routing based on account data, opportunity data, and other business logic. This solves the problem of connecting customer interest with the best person in the organization to serve that interest, eliminating the need for complex Salesforce Lead Routing Rules.

LeanData is primarily owned by Revenue/Sales/Marketing Ops teams but directly benefits sales, sales development, marketing, partnerships, and customer success functions. Users appreciate LeanData's Lead2Account Matching Engine, which provides a truly automated Round Robin system for new leads while handling complex filters and rules for routing. Additionally, LeanData's Account2Account feature complements the Lead2Account Matching Engine by efficiently managing lead/account/opportunity territory assignments.

Customers find LeanData especially helpful in addressing pain points related to lead routing and duplicate management. Its efficient and easy-to-use lead routing solution surpasses Salesforce's out-of-the-box offering. Moreover, LeanData excels at lead matching to accounts, auto conversion to contacts, and advanced routing to users and queues. With thousands of leads pouring into Salesforce daily, LeanData effectively manages sorting, classification, and deduplication.

Users also emphasize the outstanding support provided by the LeanData team throughout onboarding and implementation. The Customer Success Manager receives particular praise for their understanding of organizational needs. Overall, LeanData proves invaluable for lead routing and attribution, benefiting both sales and marketing teams. Its scalability allows it to handle large volumes of records and users with ease. By providing highly automated solutions for complex routing rules, LeanData offers efficient lead distribution, account matching, and lead transferring capabilities.

Reviews

51 Reviews

Simple and solid product

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for lead routing and de-duping accounts

Pros

  • easy to create workflow
  • accurate de-duping

Cons

  • creating programs that update new members of marketing teams on how to use the product

Likelihood to Recommend

We use it as a hygiene tool in our database, and that serves us, but we struggle to uncover insights, so we don't use it for that.

Vetted Review
LeanData
1 year of experience

Top of the line tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use LeanData to match and route leads and to allow prospects to book meetings directly with our team (bookit) using a variety of logic and matching

Pros

  • lead routing
  • easy to use interface
  • great customer support

Cons

  • some of the nodes are a bit complicated and require quite a bit of trial and error to determine what the correct node should be. that said this is really a reflection on how robust the platform is.

Likelihood to Recommend

If I had a colleague looking for a best in class lead routing and scheduling tool this is the one I'd recommend. For more price sensitive buyers I'd probably recommend something else.

Vetted Review
LeanData
5 years of experience

Amazing tool

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We used LeanData as our bridge to do lead routing for new contacts that we pulled from 6sense insights, into Salesforce, and then distributed to the appropriate team member based on whether the account was new or not. On top of that, we ensured that we weren't creating duplicate contacts and/or accounts throughout this process to make sure our data stayed as clean as possible. We also leveraged LeanData to standardize a few frequently used properties like country and region so that we used a consistent naming convention throughout out our CRM. For example, all contacts/companies from the US were listed as USA with the region being NA.

Pros

  • Standardizing Data/Properties
  • Simplifying complex lead routing
  • De-duplication of contacts/companies

Cons

  • Make it free? haha
  • A free trial would be a great addition
  • Perhaps a credit-like system for one-time de-duplication jobs.

Likelihood to Recommend

It's essential if you're using Salesforce and another CRM like Marketo. The bigger the tech stack, the more likely you're to run into instances of non-standardization and errors in your data. LeanData helps clean this up and takes out a lot of legwork in adding additional properties that may not have been collected during the initial input.

1010 would recommend

Rating: 10 out of 10

Use Cases and Deployment Scope

We primarily use LeanData for contact and opportunity routing.

Pros

  • LeanData is able to route our contacts based off our business requirements easily through a series of logic
  • LeanData is great at identifying duplicate prospects/contacts and merging them for a cleaner contact database
  • LeanData help to create opportunities and route them while identifying the appropriate campaign attribution with custom rules, exclusions, and qualification

Cons

  • When deduplicating prospects, we lose some of the prospect details

Likelihood to Recommend

LeanData helps solve common contact routing needs that many customer have traditionally had to build custom solutions for through their MAP and/or CRM.

Vetted Review

Why LeanData is great

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use LeanData for lead and contact account matching mainly. We have a very complex account structure with parent and children account relationships based on location, and LeanData is vital to be able to match the location of the person with the regional office that they belong to and route correctly to the sales rep in that territory.

Pros

  • Lead to Account Fuzzy Matching
  • Territory Routing
  • Contact to Account Fuzzy Matching
  • Auto conversion flows

Cons

  • I like most of the functionality, don’t have too many areas to improve
  • Always welcome more integrations

Likelihood to Recommend

I love the routing and matching engine it provides. It is a lot more robust that ootb SFDC functionality

LeanData - a must have for RevOps

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We must have Leandata to operate our Lead to Cash process, its an essential tool to our revenue success. We are Account based Marketing Company where we focus on Account's territory, segment and the matching and routing core functions from Leandata help bridges process and system gaps

Pros

  • Customer Success - Listens well
  • Product Roadmap - Always stay ahead of tech trend
  • Ease of Use and transparency

Cons

  • Awesome products - just need some time to catch up

Likelihood to Recommend

I have not work with a tool /vendor who listens to customer so well and understanding the painpoints

Routing that just works

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

MQL Routing and alerting

Pros

  • Reliability
  • Listening to customer feedback
  • Empowering ops

Cons

  • More innovation in roadmap or at least more proactive transparency on when things like intelligent routing are launching
  • Clean up graphs with one click
  • Ability to autoretry when something fails

Likelihood to Recommend

Routing in Leandata is a no brainer. It just works and gives us as ops the autonomy we were missing to make the changes in minutes not months.

Vetted Review
LeanData
1 year of experience

10/10 Recommend LeanData

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

LeanData brought significant transformation to our lead funnel by automating our routing process and bringing ownership of the funnel back into the Ops org. We use it now for routing, alerting, orchestration, and advancement of the funnel. Before LeanData, we were using a custom built solution to manage our lead routing engine and this led to several outages and significant missed pipeline.

Pros

  • Flexibility
  • Scale
  • Automation
  • Complexity

Cons

  • Graphs can be difficult to manage at times
  • the list analyzer tool isn’t very robust

Likelihood to Recommend

Well suited for full funnel orchestration

Generally allows us the flexibility we need to manage our routing engine

well suited for alerting and custom routing needs

Vetted Review
LeanData
1 year of experience

LeanData 2025 Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use LeanData for inbound lead routing and lead-to-account matching. LeanData solves aligning AEs and SDRs to territories, and routes leads for both existing and net-new accounts in Salesforce.

Pros

  • Lead to Account Matching
  • Lead Routing

Cons

  • Multi-vendor enrichment integrations
  • User Account Mapping and Territory Management UI- Can be a very slow UI, sometimes hangs when searching users and is frustrating to update multiple territory segments consecutively

Likelihood to Recommend

I have found LeanData easy to use as a primary and secondary adminsitrator and a user within the Sales Ops organization. It makes it easy to align with Marketing Operations' lead-routing scenarios built in FlowBuilder

Vetted Review
LeanData
4 years of experience

LeanData Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use LeanData across many objects. Those include Lead, Contact, Account, Opportunity, and Any Object routing.

Pros

  • Routing.
  • Matching.
  • Data field alignment.
  • Customer support.

Cons

  • Error location.
  • Addition of AI.

Likelihood to Recommend

Some scenarios have been where leads have been routed incorrectly. LeanData was quick to help fix those painpoints.

Vetted Review
LeanData
4 years of experience