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Use Cases and Deployment Scope
We use Method:CRM to manage our leads and accounts. It is a great tool to record information and tasks, connect tasks to opportunities, and it allows team members to see where an opportunity is in the pipeline. We are also able to create different types of activities and track certain events such as shipping errors or product issues.
Pros
- Method:CRM shows us all activities associated with an account or lead.
- Method:CRM allows us to view all opportunities in the pipeline.
- Method:CRM allows users to synch with QuickBooks.
- Method:CRM shows our accounts that are past due.
Cons
- It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
- All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
Likelihood to Recommend
Method:CRM allows imports of leads and accounts, which is handy after an event.
Method:CRM does not allow us to create multiple invoices to send out samples to a group of leads.
Method:CRM allows us to track certain metrics with the use of opportunities and tags.
