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Microsoft Power Automate Reviews and Ratings

Rating: 8.3 out of 10
Score
8.3 out of 10

Community insights

TrustRadius Insights for Microsoft Power Automate are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Work Process Streamlining: Users have expressed satisfaction with the seamless access to various features within the Microsoft 365 ecosystem, allowing them to streamline their work processes efficiently and effectively. They appreciate the convenience of having all necessary tools at their fingertips, which enhances their overall workflow management.

Productivity Boosting Features: Reviewers highly value the AI Copilot capabilities in cloud workflows, as well as features like process mining and automated workflows, for significantly enhancing productivity levels and efficiency in their tasks. By leveraging these advanced functionalities, users can accomplish tasks faster and with fewer errors.

Enhanced Platform Navigation: The improved user interface of Microsoft Power Automate is positively acknowledged by users, enabling them to navigate through the platform more easily and utilize its functionalities with greater effectiveness. This intuitive design not only improves user experience but also boosts efficiency in creating and managing automated workflows within the system.

Reviews

90 Reviews

A great no code cloud RPA tool from Microsoft.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Power Automate is widely used to automate rule-based processes in our organization. All processes based on the Microsoft ecosystem, such as SharePoint, Excel, and OneDrive, are automated using Power Automate, as they offer native out-of-the-box integration with Microsoft products. The best part is that with Power Automate Cloud, there is no additional hardware cost, as it's hosted in the cloud with very low monthly fees for premium usage.

Pros

  • Seamless integration with Microsoft products like SharePoint, making automating processes such as file processing or list-based automation with SharePoint very easy.
  • Power Automate also offers seamless integration with Power Apps, which helps link your automation developed in Power Automate with Power Apps.
  • Very less license cost of 25 dollars per month for premium license.

Cons

  • Currently, a deployed automation can run for only 30 days, and the process will time out after that. would like to see support for an automated run that lasts more than 30 days.

Likelihood to Recommend

Very useful RPA tools for automating processes with minimal coding and drag-and-drop functionality, with a wide variety of triggers, including scheduled time-based triggers and activity-based triggers, such as modifying a file/list in SharePoint to run a Power Automate flow. Very easy-to-use UI with native integration with every Microsoft product, and a very low automation failure rate for deployed workflows.

VU
Verified User
Manager in Information Technology (1001-5000 employees)
Vetted Review
Microsoft Power Automate
2 years of experience

Fully automated business process

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Business was relying on user to enter weight scale data onto a piece of paper. Paper is then passed on to admin to enter into SAP. User typo error is high. Unreadable writing issue. User forget to enter data into SAP. At the end of the month, this cause reconciliation issue between actual vs system data. Lots of write offs, poor decision making stem from poor data. We use Microsoft Power Automate to automate the whole process, starting with Microsoft Power Automate AI prompt to extract the email contents, populate that into a Dataverse table, post the data into SAP, send an success/failure email to user. From fully manual process, the whole process was fully automated now.

Pros

  • Automating business process
  • formula, error handling

Cons

  • Based on existing actions, there should be a built-in intelligence/AI to predict next actions

Likelihood to Recommend

Microsoft Power Automate is highly customizable to automate business processes. If you can draw your manual business flow chart, it is likely you can automate it.

VU
Verified User
Analyst in Information Technology (51-200 employees)
Vetted Review
Microsoft Power Automate
3 years of experience

Power Automate Review.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I primarily use Power Automate for automation cases where email alone does not suffice. In manufacturing and aerospace, processes require stringent approval tasks and constant email alerts for production. Power Automate is also behind a few Power Apps built for business teams to track customer requests. I leverage Power Automate for my own mundane tasks that require manual keystrokes and screen interaction.

Pros

  • UI/screen recording.
  • Testing runtime and process mining.
  • Integration with 3rd-party connectors and usability of actions.

Cons

  • Documentation
  • Integration with GPT 4.0+

Likelihood to Recommend

Communication processes, Integration with Power Apps, Less appropriate - on-premise connections, classified/restricted data.

NA
Nikhil Ananth
Process Automation Analyst/Engineer in Information Technology at Parker Aerospace (5001-10,000 employees)
Vetted Review
Microsoft Power Automate
2 years of experience

POWER AUTOMATE IS GREAT BUT NEED TRAINING.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use it to try to automate manual tasks performed by myself and other employees in my department.

Pros

  • Automation of manual tasks.
  • Allows for multiple variable automation.
  • Allows integration from/to many platforms.

Cons

  • Hard to navigate without specialized training.
  • Not much automation available with smaller platforms.
  • Wish we could automate interactions with Excel w/o other programs.

Likelihood to Recommend

Any manual, repetitive task, especially one involving emails and marketing tracking, should be evaluated to see if Power Automate can assist.

VU
Verified User
Employee in Finance and Accounting (1001-5000 employees)
Vetted Review
Microsoft Power Automate
1 year of experience

Microsoft Power Automate A Strong Workflow Automation for the Microsoft 365 Ecosystem.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We automate business activities in Microsoft 365 and integrate third-party systems using Microsoft Power Automate. Reducing human labour, increasing process uniformity, and facilitating quicker turnaround times for standard operational activities are the main objectives. It helps reduce manual and repetitive work, process delays, and reliance on email.

Pros

  • Cross-system integration gaps.
  • Approval Workflows (One of Power Automates Strongest Areas).
  • SharePoint List & Document Automation.
  • Employee Onboarding & Offboarding Automation.
  • Sending email and alerts and reminders.
  • Scheduled Jobs & Housekeeping Tasks.

Cons

  • Copying the actions under switch cases.
  • Long-Running & Stateful Flows.
  • Debugging, Error Visibility, and Troubleshooting.
  • Complex Data Handling & Transformations.

Likelihood to Recommend

I am using Power Automate in my organisation to automate workflows for updating SharePoint list data and sending emails, and for scheduling tasks and jobs, as well as for integrating with third-party apps such as SAP, Power Apps, and SQL for CRUD Operations.

AM
Asif M
Senior Software developer in Information Technology at Hexaware Technologies (10,001+ employees)
Vetted Review
Microsoft Power Automate
8 years of experience
Verified on LinkedIn

Possibly the best tool for within Office suite automation

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We have created a couple of Power Apps that have linked automations via flows in Microsoft Power Automate. Most importantly, we use it as our main tool for distribution of technical alerts via a incoming webhook. Utilizing the Microsoft directory, we then are easily able to check for availability of developers, send out dedicated adaptive cards vis teams and once responded, feed the info in our project mgmt tools.

Pros

  • Integration with Microsoft
  • Ease of coding
  • Openess for external integration via webhook

Cons

  • Direct third party system actions
  • Tracking of individual items/statistics
  • Co programming

Likelihood to Recommend

It is abgreat tool for easy use cases but not essily handable if you are trying to optimize more complex scenarios. It lacks an overall automation framework like other vendors have. Utilizing templates is key in any automation CoE but Microsoft Power Automate does not live up to our expectations in that regard.

VU
Verified User
Engineer in Human Resources (10,001+ employees)
Vetted Review
Microsoft Power Automate
4 years of experience

Major time saver for repeated tasks and keeping projects on track

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Microsoft Power Automate allows us to interact with other Microsoft applications which we use to collect data and triggers automatic actions based on inputs from our users. We are automating messaging, data collection, follow-up scheduling, etc. This means we no longer need to be manually checking reports for specific requirements to trigger actions, Microsoft Power Automate manages that for us, which means minimal intervention and more time for us to focus on our projects.

Pros

  • Automates our onboarding process
  • Triggers "next step" follow-up in ongoing projects.
  • Collects submitted reports and compiles to a central location for viewing.

Cons

  • It can take some time to learn how to properly use the system to it's full potential
  • It would be nice if it could analyze our current work flow and suggest improvements, or where it could help.

Likelihood to Recommend

It's great for completing tedious tasks that require a lot of user time to complete - such as gathering data into one location, sending messages based on specific triggers, or even helping organize your daily tasks. It might be less appropriate for things that require meticulous attention. It's better suited for things that you'd "rather not do" that takes a lot of your time.

VU
Verified User
Employee in Information Technology (201-500 employees)
Vetted Review
Microsoft Power Automate
2 years of experience

Power automate a effective tool for automation

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Mostly as the name suggests Power Automate helped me manage my clients tasks by automating them. One such scenario of i define would be automating a email and message trigger if a report takes longer than usual to refresh. Automate helped me creates those scenarios woth least coding and best results with all process working seamlessly automatically as programmed.

Pros

  • Automatic data collection and sends
  • Automated emails and texts sendings
  • Automated monitoring

Cons

  • Improved marketplace
  • Release desktop version
  • Cost

Likelihood to Recommend

Highly recommend service to whosoever is willing to automate tasks with least amount of coding required and easy creation through drag and drop services. Since it is a Microsoft product it not only provides security but also provides number of integrations with vast available connectors. It can be suited for beginners as well.

HG
Hitesh Gautam
Cloud engineer in Information Technology at Insight (1001-5000 employees)
Vetted Review
Microsoft Power Automate
4 years of experience
View profile

ease of automation

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Microsoft Power Automate had been used in the integration of our Survey feedback into Ms Teams. where users now directly receive the survey as workflows in Ms Teams

Pros

  • It integrates seamlessly with Microsoft Teams and outlook

Cons

  • The new interface has limited actions making modifications hard. one has to change to the old feature before features can be found

Likelihood to Recommend

Microsoft Power Automate is highly suited in all organizations because there is little use of codes with provides easy understanding for users without background in codes to easily automate.

YK
Yvonne Kumordji
Service Desk Analyst in Information Technology at eProcess International SA (1001-5000 employees)
Vetted Review
Microsoft Power Automate
1 year of experience
View profile

Automation tool for everyone

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Microsoft Power Automate to automate some data task. An example for this is to automate storing of CSV and JSON files to database that is sent via email. Another is to use this in sending email or notification to our end users. And lastly is sending of Power BI report in form of PDF with different applied filters per recipient. This really helps a lot and powerful to manage basic data automation.

Pros

  • email automation
  • data automation
  • notification via team
  • sharepoint automation

Cons

  • improve performance of user interface
  • transfer full ownership of jobs
  • adding pdf password creation

Likelihood to Recommend

Microsoft Power Automate is best suited for automating basic task that is in Microsoft D365 ecosystem. Like auto-response to email, creating automation when there is a new file is sharepoint page, storing email attachment to certain repository, accessing and storing REST API endpoint and more. A lot of potential with this tool. We have a analytics solutions that is fully powered by this tool.

AE
Anthony Estrada
Business Intelligence Developer in Information Technology at Asurion (1001-5000 employees)
Vetted Review
Microsoft Power Automate
3 years of experience
View profile