TrustRadius Insights
MonkeyData has proven to be an invaluable tool for online store owners, offering a range of use cases that have helped users effectively …
Starting at $9 per month
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Basic
$9
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is MonkeyData?
MonkeyData Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
MonkeyData has proven to be an invaluable tool for online store owners, offering a range of use cases that have helped users effectively analyze and understand the performance of their businesses. Customers have praised MonkeyData for providing valuable insights into their online stores, enabling them to make informed decisions to grow their businesses. By connecting to other platforms and allowing for customized dashboard views, MonkeyData has helped users gain insights into business progression, customer demands, interests, strategies, and business trend analysis. Additionally, this software has been instrumental in solving problems related to data analysis, cost-effective solutions, and client and customer relationship management. It has also assisted with inventory management and stock analysis, helping users optimize their product offerings. The intuitive and aesthetically pleasing dashboards and reports have received high praise from users, as has the helpfulness of the MonkeyData team. Overall, MonkeyData provides a comprehensive solution for data analytics and e-commerce analytics, delivering both summarized information and valuable insights that users may not have noticed before.
Time-saving automated reports: Users have found MonkeyData's automated reports feature to be very useful, with several reviewers mentioning that it has saved them a significant amount of time. They appreciate the ability to generate comprehensive reports on a regular basis without having to manually compile data or run complex analyses.
Real-time performance monitoring: MonkeyData's real-time performance monitoring feature has received positive feedback from users, who appreciate being able to quickly see how their online store is performing. This feature allows them to stay updated on their business and make timely decisions based on current data.
Easy integration and prompt customer service: Several reviewers have praised MonkeyData for its ease of integration and commendable customer service. They found the software easy to integrate into their daily activities and were satisfied with the prompt assistance provided by the support team whenever they had questions or issues.
Challenging Initial Configuration: Several users have expressed frustration with the initial configuration of MonkeyData, describing it as challenging and overwhelming. They have found the learning curve to be steep, which has made it difficult for them to get started with the software.
Lack of Tutorials or Demos: The absence of tutorials or demos for new users has been mentioned by multiple reviewers as a drawback. Users have stated that this lack of guidance hampers their ability to fully understand and utilize all the features of MonkeyData, particularly for beginners who may need more support.
Concerns about Data Security: Some users have raised concerns about data security due to MonkeyData storing all data on a public cloud. They worry about potential compliance issues and the safety of their sensitive information.
User reviews commonly make the following recommendations for the software:
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Careful configuration: Users suggest that the software needs to be carefully configured by someone knowledgeable in order to avoid making wrong decisions. This recommendation emphasizes the importance of expertise in optimizing the software's functionality.
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Improve customer engagement: Many users recommend the software for companies looking to gather more customer data and improve customer engagement. This recommendation highlights the software's potential to enhance communication and interaction with customers, leading to better services and increased satisfaction.
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Give it a try: Several users had a positive experience with the software and highly recommend giving it a try. This recommendation encourages potential users to explore the software's features and assess its suitability for their specific needs.
Overall, these recommendations indicate that the software is seen as valuable for organizations interested in optimizing their customer data management, improving customer engagement, and offering better services.