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Users have found MRI Property Tree to be an easy, convenient, and friendly software to use. It has saved users a substantial amount of …
Overview
What is MRI Property Tree?
Property Tree is a cloud-based real estate property management system, developed by PropTech Group which was acquired by MRI Software in late 2022. It is meant to cut the time and workload of repetitive admin and procedures with document templates,…
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What is MRI Property Tree?
Property Tree is a cloud-based real estate property management system, developed by PropTech Group which was acquired by MRI Software in late 2022. It is meant to cut the time and workload of repetitive admin and procedures with document templates, workflows and process automation (e.g. inspection…
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Product Details
- About
- Tech Details
What is MRI Property Tree?
MRI Property Tree Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have found MRI Property Tree to be an easy, convenient, and friendly software to use. It has saved users a substantial amount of time by assisting with tasks such as scheduling inspections, following up with tenants for rent, and generating mid-month and end-of-month statements. The implementation and training process for the software have been excellent, providing users with immediate help and support for any urgent issues they may encounter.
The software has greatly improved communication between agencies, tenants, landlords, and creditors. This has led to quicker and more organized paperwork as well as more thorough and accurate accounting. With the server-based REST feature, users feel that the software has made their agency appear more sophisticated. After six months of use, users agree that MRI Property Tree is like having a part-time employee because it has effectively saved them a significant amount of time.
Performing mid-month and end-of-month tasks with the software is quick, easy, and efficient. Users appreciate the team at MRI Property Tree for their professionalism and ease of dealing with any inquiries or concerns. Although there were some past issues with support, overall users have had a great experience with the software. They find it to be more efficient than other programs, specifically when it comes to creditor invoicing.
Users value having access to an account manager and the opportunity to try out new features before they are released. While the initial implementation had some challenges, users have generally been satisfied with MRI Property Tree since then. They believe that any minor issues will be addressed over time.
Easy to Use and Cloud-Based: Many users found the software easy to use and appreciated its cloud-based nature, allowing them to work from anywhere. Some reviewers mentioned that this feature was a game-changer for their workflow.
Automation and Time-Saving: The automation and ease of use were highly praised by users. Several reviewers mentioned that processes that used to take hours now only took minutes, saving them valuable time. Specifically, closing the period and paying landlords and creditors at the end of the month became significantly faster.
Efficient Communication and Support: Users appreciated the chat-based support provided by the software. They mentioned that the support team had great knowledge and were patient in answering their questions. Additionally, automatic communications to tenants, landlords, and tradespeople saved time for property managers.
Tricky Commercial Navigation: Several users have found the commercial side of the software tricky to navigate, causing frustration and confusion when trying to access certain features or perform specific tasks.
Missing Features from Previous Software: Some reviewers have mentioned that the software lacks important features that were available in their previous software. These missing features include automatic water calculation with readings, salutations on contacts, and the ability to mail merge to multiple contacts at a property.
Steep Tiered Pricing: A number of users feel that the tiered pricing structure is steep, especially when it increases after reaching 100 properties under management. This can be a deterrent for small businesses or those just starting out in property management.