8am™ MyCase Reviews and Ratings

Use Cases and Deployment Scope

We use 8am to receive credit card payments (formerly LawPay), as well as for case management (formerly MyCase) as well as for client communications. The client management software allows us to organize our digital files, share documents securely with client and opposing counsel as well as allowing clients and opposing counsel to upload documents directly to our digital case file securely. Within 8am, we can also send and receive text messages from clients. Clients start their contact with us by completing an Intake Form we created and have within the 8am program and is emailed to them for them to complete and return to us connected directly to their consultation digital file. Because we do a lot of immigration work, we have added our docketwise addendum to 8am and all our client information will automatically populate into our immigration forms, saving us time and ensuring accuracy. We use this program for essentially the entirety of our practice.

Likelihood to Recommend

It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files.

The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry

Use Cases and Deployment Scope

Our law firm uses 8am MyCase for case management, client billing, and trust accounting. In terms of case management, we use it for calendaring, document management, and a convenient client communication portal. Our front desk is able to use the phone log feature to distribute missed calls to attorneys and staff. Our clients are encouraged to use the client portal to view documents related to their case and to communicate with our staff.

Likelihood to Recommend

In our experience, 8am MyCase is especially well-suited for a small firm that needs an integrated case management/client communication/billing platform. It's integration with a payment processor makes it very easy to use and some of the recent integrations with payment processing have helped to reduce steps in the intake process for our firm. It has not been well-suited to multiple people working collaboratively on a single document. Specifically, the MyCase Desktop function seems to create havoc with two of our attorneys and our staff.

Use Cases and Deployment Scope

I use 8am MyCase for most all aspects of my solo law practice. I keep track of billable hours, expenses, tasks, calendar items and handle all invoicing directly through the platform. It works great! I switched from a "legacy" competitor that I had used for 5+ years before making the switch to 8am MyCase and have never looked back. Even though it perfectly suits my needs for what I use it for, I know there is even more power to be unlocked from this platform if I merged/integrated other systems I use into this platform. Look forward to continuing to grow.

Likelihood to Recommend

8am MyCase is well suited for a small to mid (and probably even larger) sized law practice that wants a centralized platform to keep track of case details, calendaring, invoicing, timekeeping, expense tracking, documents, etc.. I know there are more features I could leverage with it, but even these "simple" (it's not always that simple") solutions it offers are well worth it.

Use Cases and Deployment Scope

Integrates with Dropbox and Outlook. Used for billing, calendaring cases info and keeping track of documents

Likelihood to Recommend

This is well suited for the small family law practice where I work

Use Cases and Deployment Scope

I use 8am to track my time, my payments, my expenses, and lead forms. I know it has capabilities that I have not used, but I like that I can use it for intake, client management, secure document transfer, and that it tracks hours, payments, and expenses.

Likelihood to Recommend

I am a solo attorney. I needed a solution that was sophisticated but wasn't going to cost an arm and a leg. I think its perfect for that and intuitive for my staff.

Use Cases and Deployment Scope

My organization uses MyCase to keep track of our cases, their deadlines, and tasks that need to be completed, including for potential clients/leads. We also use MyCase to track our team's time and create timesheet reports each month. We're using some of the billing features as well but not all.

Likelihood to Recommend

MyCase helps us track tasks across team members. For example, if one person needs to translate a document while another needs to schedule a meeting to complete a form with a client, both of those tasks can be entered and assigned to the correct person with separate due dates. However, we don't utilize the Billing integrations as much as we probably could, mostly because our clients often have more than one person paying on their case and it makes it difficult/complicated to reconcile in MyCase's built-in system.

Use Cases and Deployment Scope

MyCase is a very user friendly tool which we use to store our documents and keep all our important files at the same place. It helps to streamline the process as it allows different levels to access the information as per need by the legal team when needed. It helps us to save time as well

Likelihood to Recommend

MyCase is the kind of software or tool which allows the organization to operate in a systematic manner for all the legal needs. Mycase allows us to keep track of the documents, digital signatures, internal/external linking, expense management at one place. It is also a very simple and easy tool to use.

Use Cases and Deployment Scope

We manage several vendor-specific contracts and other legal and financial statements and violation notices which are sent to us for breach of SLA. Being a medium-sized organization, our Legal team's headcount is very limited. It was earlier not possible to manage these legal docs and categorize and delegate to team members for action properly, keeping security and sharing restrictions in place. Still, MyCase has helped us resolve those concerns.

Likelihood to Recommend

Well suited for teams having low legal workforce count who has to manage multiple legal docs and need standardized workflows to automate processing.

Use Cases and Deployment Scope

Our partners use MyCase to help prospective planned givers arrange their estates towards a charitable gift or bequest. Most of these partners are estate planners or attorneys, and MyCase is a quick and easy tool to help clients work through various legacy giving options that best suit their needs and desires.

Likelihood to Recommend

I'm not sure this would be a good option for a very large firm or one in which enterprise-level support is needed. If that was the case I would probably go with something that had more potential for customization and true integration across workflows. I do think this is a good option for a small shop that is looking for an easy entry point into this type of system.

Use Cases and Deployment Scope

We use MyCase for the following: 1. Time Tracking. 2. Client contacts. 3. Document management. 3. Invoicing. 4. Trust accounting. 6. Calendaring. It is a very cost effective management tool. We don't know what we would do without it. It has made us much more efficient.

Likelihood to Recommend

I think for a small firm, i.e. 1-10 attorneys, [MyCase] is an ideal very cost effective platform. I suspect for larger organizations it might be a bit unsuited, especially for large projects with multiple lawyers.