8am™ MyCase and LawPay helped manage my time and clients
September 26, 2025

8am™ MyCase and LawPay helped manage my time and clients

Louis Valencia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8am™ MyCase

We use 8am to receive credit card payments (formerly LawPay), as well as for case management (formerly MyCase) as well as for client communications. The client management software allows us to organize our digital files, share documents securely with client and opposing counsel as well as allowing clients and opposing counsel to upload documents directly to our digital case file securely. Within 8am, we can also send and receive text messages from clients. Clients start their contact with us by completing an Intake Form we created and have within the 8am program and is emailed to them for them to complete and return to us connected directly to their consultation digital file. Because we do a lot of immigration work, we have added our docketwise addendum to 8am and all our client information will automatically populate into our immigration forms, saving us time and ensuring accuracy. We use this program for essentially the entirety of our practice.

Pros

  • Securely transfer documents to and from clients and opposing counsel
  • text messaging with clients and other contacts
  • Managing our office calendar with color coding for different office personnel
  • Taking and adding our credit card payments
  • Maintaing our digital files in the cloud allowing us to access them from anywhere at anytime

Cons

  • Time Entries should show as billable and non-billable without the need to open each time entry to see if it is billable or not
  • The app should allow searching for text messages just as the web version does
  • The app should allow searching for files just as the web version does
  • All positive first with the credit card payment management
  • Secondly with the integration of our client Intake Form
  • Thirdly with our calendar management
  • and perhaps most importantely, allowing us to communicate with clients via text
  • Allowing us to share and receive documents and files securely with clients and opposing counsel
Because it is great but not perfect, especially the app.
Far better and far more user friendly

Do you think 8am™ MyCase delivers good value for the price?

Yes

Are you happy with 8am™ MyCase's feature set?

Yes

Did 8am™ MyCase live up to sales and marketing promises?

Yes

Did implementation of 8am™ MyCase go as expected?

Yes

Would you buy 8am™ MyCase again?

Yes

It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files.
The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry

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