Related Quote from Verified User
Tried another MSP software provider however the cost was not justified.
MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and…
The following is a quick overview of editions offered by other software in similar categories
Atera's Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform supports organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and…
LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.
ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
Tried another MSP software provider however the cost was not justified.
around with the features, they charge you for them. Keep this in mind if you move forward with N-Able - they will charge for "trialed" services. In my experience … dollars than creating a partnerships with MSPs. I can see value is in the advertised price of $99 for a hundred endpoints. However, you need to remember … access available (PassPortal) that also let us script solutions. The $…
N-able N-central was cheaper than Connectwise RMM as the poor NOC monitoring inflated costs but was not
Expensive software The support team are terrible Sales team will promise the world
selling and pricing the product fairly straight-forward and convenient. This saves our sales team time from trying to work with add-ons when pricing our services … product makes it easy to just have an "all you can eat" package at a set price. When something goes wrong with the product, our business and our custome…
assess and resolve issues quicker and more efficiently. The subscription cost associated with N-central, to our clients has a good profit margin for us … Solarwinds seemed less complicated and less expensive and would have the least impact on our staff as far as training and…
Patch management was cheaper than most solutions. Monitoring is a plus. Remote support is good.
simulatanously which most other tempting solutions support but there is enough value in the suite that it is worth using.
inexpensive considering all the things it can do. It is very easy to add values to the customer by being able to provide monitoring, remote management,
Initial setup/categorization of devices. Pricing per device. Holistic monitoring and AI of devices.
managed services companies needing a remote access and monitoring tool. Priced economically with competitors
allow for tickets resolutions without client interaction. While the initial cost was rather high it is truly worth every penny.