Network Solutions Reviews and Ratings

Rating: 1.3 out of 10

Score

1.3 out of 10

Community insights

TrustRadius Insights for Network Solutions are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Network Solutions has become a popular choice for users seeking various domain-related services. Users have found value in the platform's ability to handle a range of tasks, including domain name registration, email services, DNS management, and web hosting. With its user-friendly interface and efficiency in managing purchased domains, Network Solutions has been recommended by users to other companies looking for similar services.

One of the standout features of Network Solutions is its convenient one-stop-shop approach, allowing users to easily set up web forwarding and create branded email addresses. Users appreciate the platform's reliability and efficiency when it comes to advanced DNS records, which can be used to point registered domains to servers with e-commerce platforms like BigCommerce.

While Network Solutions may not be the cheapest option available, users value the customer support provided as well as the user-friendly interface. This makes it easier to manage compared to other registrars. Many users rely on Network Solutions for their domain registration needs, DNS management, and occasionally web hosting services when working with clients or managing their own websites.

In addition to its core offerings, some users have also migrated legacy client sites to Network Solutions for hosting purposes. With over 20 years of experience, the platform has gained a reputation as the go-to domain registrar, hosting service, and email provider for several users.

On a daily basis, users make use of Network Solutions for hosting multiple domains and accessing various domain-related services. The platform's ease of use and cost-effectiveness are appreciated. Furthermore, being cloud-based adds to its appeal for users seeking a convenient solution for all their domain needs.

Overall, Network Solutions offers a comprehensive suite of services that cater to the diverse needs of individuals and businesses alike. From domain registration to web hosting and DNS management, the platform has proven itself as a reliable choice backed by positive user experiences.

Reviews

9 Reviews

Network Solutions is no longer a safe bet -- shoddy service and dishonest

Rating: 1 out of 10

Incentivized

August 18, 2023

Use Cases and Deployment Scope

We have used Network Solutions as our domain registrar, hosting service and email provider for over 20 years.

Pros

Can't think of a thing since combining with web.com

Cons

From experience, they respond when they say they will - they say "24-48" hours but problems take weeks to resolve
I believe they don't put service reps in the position of lying to your customers - give them access to accurate information
Give access to senior level support instead of just having text service reps that don't have access to information or ability to actually fix anything.

Likelihood to Recommend

Based on my experience, I cannot think of a situation in which I would now choose Network Solutions. The current issue, that has led to us getting ready to move all our domains away from Network Solutions is this: An email contact was entered incorrectly on our new domain, our mistake. Network Solutions said they could fix this within 24-48 hours. We are now going on two weeks. I feel sorry for their service reps, every day they say an admin will be in touch within 24-48 hours but the admins never get in touch. They have no access to higher level techs, cannot be in touch with a supervisor, nothing. All one can do is check in every day only to be told that nothing is fixed yet. We need to get this business up and running, a delay like this is costing us thousands of dollars. Be careful!

Verified User

Executive in Corporate (1001-5000 employees)

Vetted Review

25 years of experience

Network Solutions is affordable and works great

Rating: 8 out of 10

Incentivized

May 26, 2022

Use Cases and Deployment Scope

We use Network Solutions to host our domains. This covers a few domains, security, safety, whosit and various domain related services. We use it daily. Network Solutions is easy to use and comparatively cost effective. The website is easy to use and cloud based.

Pros

website based
easy set-up
easy to reach customer service

Cons

website does not work well with certain browsers (Safari, Firefox)
sometimes pushy upgrade and additional services emails
auto billing cycle alignments (had to call to get figured out)

Likelihood to Recommend

Network Solutions is useful for building a website. Protecting your domain. Do it yourself management and set up. This would not be useful if you are using Squarespace or a similar product the costs do not line up.

Verified User

Administrator in Information Technology (51-200 employees)

Vetted Review

7 years of experience

Avoid if at all possible

Rating: 1 out of 10

Incentivized

April 15, 2022

Use Cases and Deployment Scope

We have used Network Solutions to register and manage domains for our client websites. As applicable, we manage client zone files for DNS for the domains there to keep their various services running as well as provide security for email and any other services they use. We have also taken on some legacy client sites hosted with Network Solutions.

Pros

Editing zone files can be easier than some DNS services.
Transfers perform consistently.
Uptime is good.

Cons

Advertisements for more services throughout the use of their dashboard.
Transfers have unnecessary extra delays built in.
Security options are generally poor for a domain registrar.
More expensive than most competition.
Core transfer functions (e.g. unlocking) sometimes don't work.
Support is very poor for an industry with generally poor support.

Likelihood to Recommend

My experience with using Network Solutions hasn't been great. At best, it has almost feature parity with its competitors at a higher price. But when you tack on all the minor annoyances of being given interstitial ads for their other products or discount offers when logging in or performing a transfer, the all too common bugs where a feature doesn't work, and in my experience support takes at least a half-hour to understand your problem before even attempting to fail at a resolution. It just isn't worth it in my opinion. Go with a service with better support, features, security, and lower price.

Verified User

Technician in Information Technology (11-50 employees)

Vetted Review

8 years of experience

Extremely average hosting - bad tech support

Rating: 5 out of 10

Incentivized

May 18, 2021

Use Cases and Deployment Scope

iPage is being used by several of my clients as a domain registrar and hosting company. One client also uses the GSuite with it and has some of their other products such as SiteLock and an SSL certificate.

Pros

Clean user interface
Fast website

Cons

There appears to be no cPanel. This is something that is standard across just about every hosting company and it makes it easy to quickly find what you're looking for however I have not been able to find one in iPage. This makes it a less than attractive option for me.
Very slow tech support. Getting someone on the phone takes ages and then once they do put in a ticket for you, it might be weeks until the problem gets resolved. Really unsatisfactory in this regard.

Likelihood to Recommend

I would say iPage is about average. They have WordPress and Weebly for site building along with their own version, but don't offer any others. There is no cPanel which I dislike as I use that quite often with all my other clients. iPage does have a clean user interface and is probably ideal for a small non tech savvy user.

Verified User

Professional in Marketing (1-10 employees)

Vetted Review

10 years of experience

Network Solutions: Domain Names, Email, WebForwarding, & DNS Pointing

Rating: 8 out of 10

Incentivized

August 6, 2019

Use Cases and Deployment Scope

<div>We use Network Solutions for Domain Name Registration, Email, DNS management and web hosting. </div><div>

</div><div>When working for other companies, we often recommend Network Solution for similar services. </div><div>

</div><div>Network Solutions services give us a one stop shop to manage the domains we purchase whether we are just using Web Forwarding to point the domain to something like an Etsy shop with an email address that reflects the domain name to increase brand awareness over generic email addresses like Gmail etc. </div><div>

</div><div>On the e-commerce side, we use Advanced DNS records to point the Domain we have registered with Network Solutions to servers with BigCommerce. This service is included with the domain registration which isn't the cheapest available out there, but we feel the customer support and use of the Network Solution website makes it easier to manage than some other registrars we've used that are cheaper.

</div>

Pros

Email
DNS Management
Free Open Source web solutions
Web Hosting
Web Forwarding

Cons

Support for Free Open Source 3rd party products you have to pay for the help
Calling Network Solutions during busy periods can lead to an overflow center which isn't as helpful as the domestic support centers
Pricing could be more competitive on domain name registration
Email boxes could have a larger capacity without having to pay for more space

Likelihood to Recommend

If you know what you are doing with free open source website building applications and need no help, Network Solutions is a good place to look. If you have an Etsy shop or SmugMug account and you want to have a domain name that points to those locations, Network Solutions Web Forwarding is a cost effective easy solution. If you need email for your domain name that is reliable, Network Solutions has a solid product.

Mark Linkhorst

Owner at 420EDC (1-10 employees)

Vetted Review

16 years of experience

View profile

I am not pleased with Network Solutions

Rating: 2 out of 10

Incentivized

May 20, 2019

Use Cases and Deployment Scope

Network Solutions is utilized to host DNS and provide a wildcard SSL certificate for one of our domains and hosts the main web page and DNS for another of our domains.

Pros

Network solutions supports TXT, MX, and CNAME records.
DNS changes propagate fairly quickly.
Network Solutions has a web management portal for maintenance of your account.

Cons

The webpage for managing our DNS, SSL, and hosted webpage is cumbersome to navigate and difficult to make changes.
Configuring DKIM records with O365 was a hassle and I had to do a lot of digging to figure out how to get it done with Network Solutions.
Network solutions does not support DNSSEC.
When I renewed my SSL certificate, my CSR was rejected multiple times with little to no explanation fro Network Solution.
When I call into support for anything I am constantly transferred between teams and told, "I'm sorry, we don't handle that on this team."

Likelihood to Recommend

I have yet to find a situation where Network Solutions would be the best solution. Their customer support is severely lacking, their prices do not appear to be as low as other more known DNS registrars, their webpage to manage your account needs a complete overhaul, and documentation on their website (for configuration explanations) is sparse.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

3 years of experience

Network Solutions: Not the Solution for Me

Rating: 1 out of 10

Incentivized

February 23, 2019

Use Cases and Deployment Scope

I've used Network Solution most commonly for domain registration and DNS. I've occasionally also worked with their web hosting service. They provide other services as well. We use it when consulting with clients whose domains, DNS, or websites are hosted there.

Pros

They do appear to have very low INTRODUCTORY prices on many of their services.

Cons

User interface for service management: their interfaces for DNS management especially are quite buggy, but across the board, it's clunky and outdated.
Support: I can't remember any good experience I've ever had with their support.
Reliability: I've experienced frequent issues with DNS and hosting reliability.

Likelihood to Recommend

Based on my experiences with Network Solutions, I would not recommend any of their services at this time. I know of no specific issues with domain registration, so if the cost comparison makes sense, then perhaps it would be reasonable to buy domains from them, but be beware of the introductory price and know what you'll be paying for it in the long term when you price compare.

Chris Putnam

Senior Web Developer in Research & Development at WebpageFX (51-200 employees)

Vetted Review

7 years of experience

View profile

iPage Review

Rating: 8 out of 10

Incentivized

July 6, 2018

Use Cases and Deployment Scope

Our company does import and export business and iPage has provided email ids domain to be used by our staff so this makes easy our business of the company. This is an easy tool to communicate and make business documentation easy and all conversation make easy on mail ids. iPage provide good customer support.

Pros

I think our company has 500-1000 strength staff and has 50 max email ids which are provided by iPage
I think that I never find suspicious mail in our mail so I think It is better than Google
This is well because It is easy to use the mailing system with secure.

Cons

I think It is better and there is no area to improvement.
I suggest to ipage to do work on privacy.

Likelihood to Recommend

Yes i recommend to our colleague if asked me, tell him use and learn

Abhilash kumar

Procurement Officer in Information Technology at INDIA PESTICIDES LIMITED (501-1000 employees)

Vetted Review

Reseller

2 years of experience

View profile

Inexpensive and works great

Rating: 10 out of 10

Incentivized

September 1, 2017

Use Cases and Deployment Scope

I have used iPage for 7 years to host my domain. They offer some of the best deals around for hosting and domain purchases. I always suggest my web design clients use iPage as their domain host. Unlike GoDaddy, I have never had an issue with my domain or any of my clients' domains.

Pros

Inexpensive packages
Package usually comes with Weebly, free web designer tool
Never any problems with connection

Cons

They do increase their pricing after the first year, but this is common of all domain hosting services
They could update their front end to look more modern and be more user-friendly, especially for web novices

Likelihood to Recommend

iPage is well suited for any small business owner or entrepreneur to host their domain and perhaps use the built-in Weebly drag-and-drop feature to build their site in iPage - that's what I did when I built my first ever website. I had no experience and was able to put a website together in a couple of hours. It's good for people who don't have a huge budget but still need domain hosting.

Nicole Steen, M.A.

Business Owner / Web Designer / Resume Writer in Corporate at www.resumebynico.com (1-10 employees)

Vetted Review

7 years of experience

View profile

Loading Reviews List....

Network Solutions: Domain Names, Email, WebForwarding, & DNS Pointing

Rating: 8 out of 10

Incentivized

August 6, 2019

Use Cases and Deployment Scope

<div>We use Network Solutions for Domain Name Registration, Email, DNS management and web hosting. </div><div>

</div><div>When working for other companies, we often recommend Network Solution for similar services. </div><div>

</div>

Pros

Email
DNS Management
Free Open Source web solutions
Web Hosting
Web Forwarding

Cons

Support for Free Open Source 3rd party products you have to pay for the help
Calling Network Solutions during busy periods can lead to an overflow center which isn't as helpful as the domestic support centers
Pricing could be more competitive on domain name registration
Email boxes could have a larger capacity without having to pay for more space

Likelihood to Recommend

Mark Linkhorst

Owner at 420EDC (1-10 employees)

Vetted Review

16 years of experience

View profile