We use Okta as a centralized login system for multiple applications across our organization.
It helps us improve security significantly, simplify access management, and provide users with a seamless login experience using a single password or biometric authentication (e.g., fingerprint).
Overall, it addresses challenges around security, password management, and efficient access to systems.
Pros
Strong security
wide integretion with multiple systems
simplicty
Cons
i cant find somthings.. its work as expected
Likelihood to Recommend
It helped us manage users and permissions more effectively, as access to systems is primarily controlled and granted through Okta.
Our fully remote company uses OKTA as our multi-factor authentication system. To access all the apps and programs I need for my role, I sign into OKTA on my laptop, then confirm my login on my phone. This enables single sign-on to access our company's data.
Pros
Ease of use- good user interface both on a desktop and on the mobile application.
The security works well for our company, offering a centralized authentication.
Single sign on efficiency prevents password fatigue.
Cons
I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
It doesn't remember my devices, either my laptop or phone. so it always calls that out.
Likelihood to Recommend
I enjoy using Okta; it is simple and reliable. They have great customer support if there are ever issues. It is low-maintenance and stable.
At Nielsen, Okta is used for multiple purposes. Some are outlined below: - SSO for our external clients and internal teams - Offboarding and Onboarding of all team members and their lifecycle - Providing access to employees for all tools - MFA for our UI Portals - Managing all the tools catalog and Help centre
Pros
SSO - It provides Single Sign on that leaves the worry of authentical and authorization implementation from Dev to Okta
MFA - Google Auth based , SMS based and Email based MFA
Offboarding and Onboarding devs and team members
Tools catalog on one page so that devs dont have to go to multiple places
Cons
Okta is a Single Point of Failure. If Okta goes down , all portals goes down. So there should be some sort of last cached data setup
Initial config might be difficult for some organizations so you need dedicated support
Reporting tools are a bit messy
Likelihood to Recommend
User Productivity: Eliminates "password fatigue" by reducing the number of passwords users need to remember.Integration capabilities: The Okta Integration Network (OIN) has almost 5,000+ pre-built integrations, making it easy to connect new software listed on their platform.
Automation: "Workflows" allow for complex automation, such as sending a Slack message to a manager when a new hire's account is ready.
We use Okta for access to our network, programs and extranet. Okta provides very easy to use security to authenticate the user, and is always fast, effective and efficient. I like that there are multiple ways to authenticate access for the network and our programs.
Pros
Okta utilizes SSO very effectively and efficiently
The Multi-factor MFA process is easy to use and adaptive
Okta is very consistent and reliable
Cons
I don't use the reporting feature as much, but there is limited out-of-the-box reporting and analytics
This is minor, but there is occasional latency and login performance variability
To be able to offer more flexible pricing at scale
Likelihood to Recommend
Okta would be well suited for mid-scale to larger companies. It would also be well suited for companies with frequent onboarding/offboarding, due to high employee turnover.
VU
Verified User
General Manager in Professional Services (201-500 employees)
Being in a SaaS organisation, it is critical to have a safe and secure Access Management solution. Okta successfully achieves the goal of securely managing authorizations and authentication across applications. It also tracks employees working outside the designated work location using multifactor authentication.
Pros
Okta dashboard showing all the internal apps in one place.
Single sign on for the applications in the organization.
Captures the audit trail for reporting.
Reduced IT overhead via automation.
Cons
Lack of multiple app integration due to complex workflow.
Documentation on how to use the platform at its best.
Costs increase quickly as the organization expands.
Likelihood to Recommend
Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
Okta was used to connect our HRIS to AD for user accounts, serving as a central employee database, and to leverage Okta for SSO, RBAC, and automation, creating a single platform to connect multiple systems through a great user interface.
Pros
User interface.
Real and worthwhile updates.
Customizable automation tools.
Cons
In-depth security API controls.
Pricing for some components.
Likelihood to Recommend
I would strongly recommend Okta because I have seen the alternatives and the transformation it enables on its platform to create a great user experience. Connecting HRIS systems in a user-friendly way for attribute mapping, group assignments, and automation is so powerful.
VU
Verified User
Analyst in Information Technology (1001-5000 employees)
We use Okta to login in multiple platforms, allowing the employees to switch from one platform to another without the need to do a multi-factor-authentication more than once. Also, we ensure our clients security with a platform that is trusted so we don't have any data leaking. Also, Okta is very useful to centralize all the apps and platforms each team needs to use.
Pros
Centralize all the apps and platforms to one access only
Secure the access to the platforms for hybrid and remote companies like mine
Has a very strong protection, always verifying first, never trusting the device
Cons
Although it's nice that Okta don't trust any device, it would be nice to have a more detailed verification in this case as sometimes Okta can log the advisor off in the middle of the platform use.
Okta could be easier to set. It's very complicated for the admins
It could have a report iniside the tool, without the need to export it to another tool
Likelihood to Recommend
Although Okta has some room for improvement, it's the best and most reliable option available in my opinion. I always used it, in other companies as well. It suits the best for hybrid and remote work, has a good multi factor authentication and gets access to other tools intantly after the verification process is complete, allowing a shorter pre-shift time for employees
We use Okta (and Okta Verify) as our primary 2-factor authentication across a vast majority of our applications - from our HRIS, Microsoft accounts, SharePoint, Citrix, and beyond, our organization trusts Okta as a trustworthy 'gatekeeper'. It's usage has evolved, as we most recently have to put in a number matching our screen to proceed - which is an extra layer of verification on top of needing the phone itself. With my administrator duties, I frequent our Okta Dashboard quite often, and a middle-man to support with Okta issues at a lowlevel, and coordinating with appropriate Okta designated IT contacts for account changes.
Pros
Simplicity
Security
Self-service
Concern notification
Cons
Transfer in the case of broken/lost phone
Mandatory prompt to set up security passwords at account activation
Guides/support on login page
Accurate and easier to find alternate login methods (sometimes it's a loop of clicking "log in another way" and another way is not presented.
Easier visualization/navigation within Okta Admin Console
Easier to request detail updates (job title, manager, etc.) within Okta Dashboard/Admin Console to higher contacts, if relevant
Likelihood to Recommend
I haven't come across a more simultaneously user-friendly and highly secure authenticator in my time in tech/admin. Even the least tech-savvy folks I've engaged with/onboarded can easily pick up Okta easily the first time - even initial setup. When it comes to the slightly more 'complicated' actions for these folks, the dashboard/settings are still so clean and easy to navigate both via screenshots/guiding and self-navigation that it's no problem.
VU
Verified User
Administrator in Human Resources (51-200 employees)
My company is using Okta as identity and access management provider for major portion of our apps. Okta is a centralized platform for Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
Pros
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
Universal Directory
Cons
Too secure - login session timeout is too short
Too expensive - high price
Too complex - need specialized knowledge
Likelihood to Recommend
For our company Okta is a great choice for Single Sign-On (SSO), Multi-Factor Authentication (MFA) as we use mostly modern applications that are compatible w/ Okta. We use it for securing access for employees and contractors. I'm aware of some companies that still have legacy applications that are not supported by Okta.
VU
Verified User
Analyst in Information Technology (201-500 employees)