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OneCause Reviews and Ratings

Rating: 8.9 out of 10
Score
8.9 out of 10
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Community insights

TrustRadius Insights for OneCause are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users consistently praise the platform for its intuitive and easy-to-navigate interface, simplifying auction setup and bidding processes for all users involved. The clean layout and organization of features have been highlighted as contributing to a seamless user experience.

Excellent Customer Support: Many reviewers have emphasized the exceptional customer support provided by the team, noting their quick responses to queries and issues, which has been instrumental in ensuring a smooth user experience. The availability of patient and helpful support staff has significantly contributed to user satisfaction.

Comprehensive Auction Management: The software's robust auction management capabilities have garnered high praise from users, enabling efficient organization, tracking, and management of auctions with ease. Users appreciate the detailed tracking features that streamline auction operations and enhance overall efficiency.

Reviews

131 Reviews

Really enjoyed using the platform

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

To organize and operate our fundraising Gala

Pros

  • Auction organization
  • Analytics
  • Support

Cons

  • Raffle function didn't work great initially but we figured it out
  • It would have been helpful for me to be able to get a training exclusive with our committee chairwoman just due to scheduling

Likelihood to Recommend

Auctions, fundraising; we're excited to use it again and for our other fundraising events. I think the platform is great for our needs.

VU
Verified User
Board Member (11-50 employees)
Vetted Review
OneCause
1 year of experience

Greatest Fundraiser Yet

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We are first time users with OneCause. We wanted to utilize the online bidding to make the bidding and checkout more efficient.

Pros

  • The bidding process
  • Uploading information of sponsor
  • Uploading silent and live auction items

Cons

  • It was a beast to set up
  • Some people paid cash and we had to go back and add in

Likelihood to Recommend

We've only used the software for one event so I don't feel like I can answer this question.

VT
Valerie Tay Henderson
Executive Director at Lighthouse Ministries (11-50 employees)
Vetted Review
OneCause
1 year of experience
View profile

Great Event Management Software

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause for our annual gala. We needed a hub that manages our guest lists, silent auction, and seating. We began using OneCause last year and decided we liked the product so much that we chose to use it again this year. During the "plea" portion of our event, we used OneCause to enter in live donations.

Pros

  • Tabling
  • Silent auction
  • Event website

Cons

  • Ability to do more on smartphones
  • Too many locations to view the same data

Likelihood to Recommend

We had a great event and are still able to generate reports post-event. Melissa, our event specialist was incredibly helpful and knowledgeable. She was a great trainer and had our employees ready for a 350 guest event.

VU
Verified User
Manager in Marketing (11-50 employees)
Vetted Review
OneCause
2 years of experience

Simple and Easy to use

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause within our foundation to manage our event operations. This platform allows us to assign seating and place guests at specific tables, send digital tickets, and efficiently check in attendees during the event. It also helps us manage and track our silent auction items, providing guests the ability to browse and place bids directly through the system. Overall, OneCause streamlines our event planning and enhances the guest experience.

Pros

  • Makes our live auction easy to bid on items
  • Send tickets out electronically
  • Easy to check in people when they arrive

Cons

  • Putting auction items into lots

Likelihood to Recommend

OneCause is an excellent platform for managing galas, particularly those that include assigned seating and silent auctions.

VU
Verified User
Manager (201-500 employees)
Vetted Review
OneCause
1 year of experience

OneCause works well and continues to improve

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause in our organization as an event platform. Registrations, payments, sponsorships, donations and auction items are all functions that we are using. We have 3 events, including one golf outing, that we use the platform for. As we continue to use OneCause, we will continue to expand on the tools as needed.

Pros

  • Registration
  • Collecting money
  • Day of event communication

Cons

  • Registration is challenging for those without a cell phone
  • Registration is challenging for parties with the same email
  • Design on the story can be a challenge
  • Allow tap payments for apple
  • It needs to work with out donation software, Blackbaud/Raisers Edge

Likelihood to Recommend

OneCause is an easy tool when registering people for a large event. The landing page (story) is great to link to from our website and social media pages. Golf tournaments are easy to organize, but I need more training to speak to how well it works. I would not recommend this tool for walks.

VU
Verified User
Employee in Marketing (201-500 employees)
Vetted Review
OneCause
1 year of experience

Wyoming Athletics OneCause Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize OneCause to aid in our large events throughout the Fundraising year. This includes online raffles, our annual Cowboy Joe Club Auction, Annual Cowboy Joe Club Golf Series and more. OneCause addresses the need for a user friendly fundraising software that is purpose built for events. The functionality is truly second to none. We love the fact that we can text our attendees and communicate per event directly through the software.

Pros

  • Silent Auctions
  • Live Auctions
  • Ticketing
  • Texting/Communication
  • User friendliness

Cons

  • Show Manager within Fundraising Platform
  • Adding additional price points in Raffles instead of just three
  • Rescinding bids
  • Easier Reconciliation

Likelihood to Recommend

I would recommend OneCause due to its easy to use interface, customization of fundraising events, user friendliness from an attendee perspective, AI generated auction descriptions, and procurement tools. I would also recommend the software to utilize on the golf course for golf tournaments, registration, fixed price sales, and quick checkout for attendees.

KR
Kade Russow
Director of Development - Donor Relations at University of Wyoming Cowboy Joe Club (51-200 employees)
Vetted Review
OneCause
4 years of experience

Highly Satisfied OneCause User

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

The Arizona Chapter of the Crohn's & Colitis Foundation uses OneCause to manage our golf and gala events. The software allows us to successfully manage our guest information, live auction & silent auction. It also allows us to assign tables & foursomes for our events. The messaging systems keep us in constant communication with our attendees and sponsors.

Pros

  • AI function of auction descriptions
  • Support information management
  • Provides excellent staff to assist in-person at the event
  • Excellent response to our feedback in changing the functionality to suit our needs
  • Provides excellent helpdesk to solve issues quickly

Cons

  • Moving procured items into a single lot as a click & move
  • Having a dedicated report for table captains with contact information
  • Having "Donor Advised Fund" as a payment option

Likelihood to Recommend

It is well suited for large events such as galas & golf tournaments. It is less suited for smaller events.

LS
Linae Stoner
Manager, Fundraising Campaigns & Volunteer Engagement at Crohn's & Colitis Foundation-Arizona Chapter (201-500 employees)
Vetted Review
OneCause
6 years of experience

OneCause Rocks

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

OneCause has been a wonderful tool to add to our organization's fundraising processes. We have multiple branches in our region and it has streamlined and made our events more successful and more professional across the board. We love the intuitive nature of the software, which makes for ease of use, and we love, love, love the reporting features.

Pros

  • Ease of setup.
  • Customer Service and Support.
  • Donor Engagement.

Cons

  • Adding event supporters seems cumbersome or sometimes repetitive
  • More training opportunities upon signing on
  • It seems that multiple records are created easily and often. How can we eliminate that?

Likelihood to Recommend

OneCause is an expensive venture for the small non-profit and may seem like too much of an investment. I would say it is the best investment ever, because it eliminates so many tasks, especially after year one. I think OneCause is a must-have for today's events and I would not do a major event without it.

TG
Terri Goddard
Director of Corporate Engagement and Events at FosterAdopt Connect (201-500 employees)
Vetted Review
OneCause
4 years of experience
View profile

OneCause is essential for smooth event management

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause as our event platform for all of our major events. It's wonderful to have an event platform that can process tickets, silent auction, paddle raise and other event specific fundraising games.

Pros

  • The support team is exceptional. They are knowledgeable, friendly and helpful.
  • The online silent auction is easy to use and love the AI feature to help with descriptions.
  • Ticketing system is efficient and allows different levels of tickets.
  • Capture sponsor levels and benefits.

Cons

  • Sometimes it's hard to submit pictures that are the right size.
  • When trying to print a report, I would like it to look more like an Excel report that is easier to read.
  • Do more webinars around unique fundraising ideas.

Likelihood to Recommend

OneCause is well suited for galas and other ticketing events.

LD
Louzette Dovaras
Manager of Events & Corporate Partnerships at Riverkeeper (11-50 employees)
Vetted Review
OneCause
2 years of experience

OneCause Fits Us Best

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have an annual fundraiser with over 1,000 attendees. We have raffles, wine pull, silent auction, and live auction. It gives us a website for people to register and purchase items and check in/out.

Pros

  • Ticketing
  • Check In/Out
  • Silent Auction
  • Event day management

Cons

  • Reporting

Likelihood to Recommend

OneCause is well suited for in person and virtual fundraising events. We also use it for Peer to Peer fundraising. It is straightforward to set up and check in is a breeze with over 1,000 attendees! We use event services to ensure things run smoothly the day of our event. We don't use it for our website or recurring donations because our CRM is easier to integrate with our website.

VU
Verified User
Professional in Information Technology (1-10 employees)
Vetted Review
OneCause
5 years of experience