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OneCause Reviews and Ratings

Rating: 8.8 out of 10
Score
8.8 out of 10

Community insights

TrustRadius Insights for OneCause are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users consistently praise the platform for its intuitive and easy-to-navigate interface, simplifying auction setup and bidding processes for all users involved. The clean layout and organization of features have been highlighted as contributing to a seamless user experience.

Excellent Customer Support: Many reviewers have emphasized the exceptional customer support provided by the team, noting their quick responses to queries and issues, which has been instrumental in ensuring a smooth user experience. The availability of patient and helpful support staff has significantly contributed to user satisfaction.

Comprehensive Auction Management: The software's robust auction management capabilities have garnered high praise from users, enabling efficient organization, tracking, and management of auctions with ease. Users appreciate the detailed tracking features that streamline auction operations and enhance overall efficiency.

Reviews

135 Reviews

Great Event Platform

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause for our fundraising events. OneCause allows us to do everything in one place, from tickets and sponsorships, to our silent auction.

Pros

  • Ticket Sales
  • Silent Auction
  • Donor Management

Cons

  • CRM Integrations
  • Email Communication Resources to Donors
  • More Customizations

Likelihood to Recommend

OneCause is great for fundraising events. It is simple and easy to work with. Inputting information and setting up the website for our events is easy and quick.

Vetted Review
OneCause
2 years of experience

OneCause Review

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause to post our auction items, preregister guests, collect credit card information & check in for the night of the event. We also use One Cause to assist with our paddle raise and check out at the end of the night.

This product provides terminals and assists with event logistics.

Pros

  • Auction Software - Easy editing and creates a visually appealing landing page
  • Paddle Raise - registers each guest to a number so you can correctly bill guests
  • Check in- Gives guests information accurately

Cons

  • The image on screen could be better designed
  • Additional iPads are always needed but come at a high expense
  • Sometimes we are unable to find pre-registered guests in the system

Likelihood to Recommend

OneCause is well suited for large auction events

Vetted Review
OneCause
3 years of experience

OneCause supporter

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause for our annual school fundraiser where we have a silent auction and live auction, along with little games/raffles. We also use it for our annual Fall Family Night, for 12 raffle baskets with random drawings and entry tickets.

Pros

  • reports are very easy to run
  • event check list is extremely helpful
  • the entire site is user friendly

Likelihood to Recommend

communication and help is great!

Vetted Review
OneCause
4 years of experience

OneCause Rocks

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause for our events, silent auctions, and raffles. It has eased our way of checking in our guests and arranging tables.

Pros

  • registration
  • AI generated descriptions for Silent auction items
  • ease of payment for ticket and sponsor purchasers

Cons

  • can we get card readers to input credit card for guest

Likelihood to Recommend

I think OneCause is well suited for huge events to get people registered and checked in quickly and easily

Really enjoyed using the platform

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

To organize and operate our fundraising Gala

Pros

  • Auction organization
  • Analytics
  • Support

Cons

  • Raffle function didn't work great initially but we figured it out
  • It would have been helpful for me to be able to get a training exclusive with our committee chairwoman just due to scheduling

Likelihood to Recommend

Auctions, fundraising; we're excited to use it again and for our other fundraising events. I think the platform is great for our needs.

Vetted Review
OneCause
1 year of experience

Greatest Fundraiser Yet

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We are first time users with OneCause. We wanted to utilize the online bidding to make the bidding and checkout more efficient.

Pros

  • The bidding process
  • Uploading information of sponsor
  • Uploading silent and live auction items

Cons

  • It was a beast to set up
  • Some people paid cash and we had to go back and add in

Likelihood to Recommend

We've only used the software for one event so I don't feel like I can answer this question.

Great Event Management Software

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause for our annual gala. We needed a hub that manages our guest lists, silent auction, and seating. We began using OneCause last year and decided we liked the product so much that we chose to use it again this year. During the "plea" portion of our event, we used OneCause to enter in live donations.

Pros

  • Tabling
  • Silent auction
  • Event website

Cons

  • Ability to do more on smartphones
  • Too many locations to view the same data

Likelihood to Recommend

We had a great event and are still able to generate reports post-event. Melissa, our event specialist was incredibly helpful and knowledgeable. She was a great trainer and had our employees ready for a 350 guest event.

Vetted Review
OneCause
2 years of experience

Simple and Easy to use

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause within our foundation to manage our event operations. This platform allows us to assign seating and place guests at specific tables, send digital tickets, and efficiently check in attendees during the event. It also helps us manage and track our silent auction items, providing guests the ability to browse and place bids directly through the system. Overall, OneCause streamlines our event planning and enhances the guest experience.

Pros

  • Makes our live auction easy to bid on items
  • Send tickets out electronically
  • Easy to check in people when they arrive

Cons

  • Putting auction items into lots

Likelihood to Recommend

OneCause is an excellent platform for managing galas, particularly those that include assigned seating and silent auctions.

Vetted Review
OneCause
1 year of experience

OneCause works well and continues to improve

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use OneCause in our organization as an event platform. Registrations, payments, sponsorships, donations and auction items are all functions that we are using. We have 3 events, including one golf outing, that we use the platform for. As we continue to use OneCause, we will continue to expand on the tools as needed.

Pros

  • Registration
  • Collecting money
  • Day of event communication

Cons

  • Registration is challenging for those without a cell phone
  • Registration is challenging for parties with the same email
  • Design on the story can be a challenge
  • Allow tap payments for apple
  • It needs to work with out donation software, Blackbaud/Raisers Edge

Likelihood to Recommend

OneCause is an easy tool when registering people for a large event. The landing page (story) is great to link to from our website and social media pages. Golf tournaments are easy to organize, but I need more training to speak to how well it works. I would not recommend this tool for walks.

Vetted Review
OneCause
1 year of experience

Wyoming Athletics OneCause Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize OneCause to aid in our large events throughout the Fundraising year. This includes online raffles, our annual Cowboy Joe Club Auction, Annual Cowboy Joe Club Golf Series and more. OneCause addresses the need for a user friendly fundraising software that is purpose built for events. The functionality is truly second to none. We love the fact that we can text our attendees and communicate per event directly through the software.

Pros

  • Silent Auctions
  • Live Auctions
  • Ticketing
  • Texting/Communication
  • User friendliness

Cons

  • Show Manager within Fundraising Platform
  • Adding additional price points in Raffles instead of just three
  • Rescinding bids
  • Easier Reconciliation

Likelihood to Recommend

I would recommend OneCause due to its easy to use interface, customization of fundraising events, user friendliness from an attendee perspective, AI generated auction descriptions, and procurement tools. I would also recommend the software to utilize on the golf course for golf tournaments, registration, fixed price sales, and quick checkout for attendees.