TrustRadius Insights for OneCause are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Users consistently praise the platform for its intuitive and easy-to-navigate interface, simplifying auction setup and bidding processes for all users involved. The clean layout and organization of features have been highlighted as contributing to a seamless user experience.
Excellent Customer Support: Many reviewers have emphasized the exceptional customer support provided by the team, noting their quick responses to queries and issues, which has been instrumental in ensuring a smooth user experience. The availability of patient and helpful support staff has significantly contributed to user satisfaction.
Comprehensive Auction Management: The software's robust auction management capabilities have garnered high praise from users, enabling efficient organization, tracking, and management of auctions with ease. Users appreciate the detailed tracking features that streamline auction operations and enhance overall efficiency.
We use OneCause for our fundraising events. OneCause allows us to do everything in one place, from tickets and sponsorships, to our silent auction.
Pros
Ticket Sales
Silent Auction
Donor Management
Cons
CRM Integrations
Email Communication Resources to Donors
More Customizations
Likelihood to Recommend
OneCause is great for fundraising events. It is simple and easy to work with. Inputting information and setting up the website for our events is easy and quick.
We use OneCause to post our auction items, preregister guests, collect credit card information & check in for the night of the event. We also use One Cause to assist with our paddle raise and check out at the end of the night.
This product provides terminals and assists with event logistics.
Pros
Auction Software - Easy editing and creates a visually appealing landing page
Paddle Raise - registers each guest to a number so you can correctly bill guests
Check in- Gives guests information accurately
Cons
The image on screen could be better designed
Additional iPads are always needed but come at a high expense
Sometimes we are unable to find pre-registered guests in the system
We use OneCause for our annual school fundraiser where we have a silent auction and live auction, along with little games/raffles. We also use it for our annual Fall Family Night, for 12 raffle baskets with random drawings and entry tickets.
We use OneCause for our annual gala. We needed a hub that manages our guest lists, silent auction, and seating. We began using OneCause last year and decided we liked the product so much that we chose to use it again this year. During the "plea" portion of our event, we used OneCause to enter in live donations.
Pros
Tabling
Silent auction
Event website
Cons
Ability to do more on smartphones
Too many locations to view the same data
Likelihood to Recommend
We had a great event and are still able to generate reports post-event. Melissa, our event specialist was incredibly helpful and knowledgeable. She was a great trainer and had our employees ready for a 350 guest event.
We use OneCause within our foundation to manage our event operations. This platform allows us to assign seating and place guests at specific tables, send digital tickets, and efficiently check in attendees during the event. It also helps us manage and track our silent auction items, providing guests the ability to browse and place bids directly through the system. Overall, OneCause streamlines our event planning and enhances the guest experience.
Pros
Makes our live auction easy to bid on items
Send tickets out electronically
Easy to check in people when they arrive
Cons
Putting auction items into lots
Likelihood to Recommend
OneCause is an excellent platform for managing galas, particularly those that include assigned seating and silent auctions.
We use OneCause in our organization as an event platform. Registrations, payments, sponsorships, donations and auction items are all functions that we are using. We have 3 events, including one golf outing, that we use the platform for. As we continue to use OneCause, we will continue to expand on the tools as needed.
Pros
Registration
Collecting money
Day of event communication
Cons
Registration is challenging for those without a cell phone
Registration is challenging for parties with the same email
Design on the story can be a challenge
Allow tap payments for apple
It needs to work with out donation software, Blackbaud/Raisers Edge
Likelihood to Recommend
OneCause is an easy tool when registering people for a large event. The landing page (story) is great to link to from our website and social media pages. Golf tournaments are easy to organize, but I need more training to speak to how well it works. I would not recommend this tool for walks.
We utilize OneCause to aid in our large events throughout the Fundraising year. This includes online raffles, our annual Cowboy Joe Club Auction, Annual Cowboy Joe Club Golf Series and more. OneCause addresses the need for a user friendly fundraising software that is purpose built for events. The functionality is truly second to none. We love the fact that we can text our attendees and communicate per event directly through the software.
Pros
Silent Auctions
Live Auctions
Ticketing
Texting/Communication
User friendliness
Cons
Show Manager within Fundraising Platform
Adding additional price points in Raffles instead of just three
Rescinding bids
Easier Reconciliation
Likelihood to Recommend
I would recommend OneCause due to its easy to use interface, customization of fundraising events, user friendliness from an attendee perspective, AI generated auction descriptions, and procurement tools. I would also recommend the software to utilize on the golf course for golf tournaments, registration, fixed price sales, and quick checkout for attendees.