Great experience so far.
Use Cases and Deployment Scope
We use Opensend to identify unknown visitors to our sites and collect their email addresses. This allows us to contact more visitors with a customized and personalized message to try to win their business. It's been especially helpful for our browse, cart, and checkout abandonment flows. It's also been a great way to grow our contact list with warm leads.
Pros
- Implementation was incredibly easy, and their team did most of the work for us.
- Team is very communicative and always willing to jump on a call to help with questions.
- The team is also very knowledgeable and listens to my concerns while offering great suggestions.
- The team is not overly pushy to add additional features.
Cons
- I wish they had the ability to qualify the email leads for us.
Likelihood to Recommend
Opensend is great for businesses trying to build their contact list and gain a little extra revenue. It's great for small teams that aren't looking to take on a huge project to get a new service up and running, but want a great partner to help them get things going, and will be a helpful partner going forward.