Opterus

OPSCENTER, developed by Opterus, is a cloud-based solution specifically designed for retail companies of all sizes. This platform aims to meet the needs of retail store managers, district managers, field auditors, operations managers, and merchandisers. According to the vendor, OPSCENTER enables effective management and execution of store tasks and communications, providing a solution for enhancing operational efficiency in the retail industry.

Key Features

Mobile: According to the vendor, OPSCENTER offers mobile functionality through iOS and Android apps, as well as full web UI access from tablets.

Administration: The Administration Module in OPSCENTER allows users to configure workflows, roles, permissions, and communication categories, as claimed by the vendor.

Store Scheduling: OPSCENTER enables store managers to create online schedules, manage edits, and track actual hours, according to the vendor.

Visual Merchandise Reviews: The platform allows tasks to be assigned to stores for completing merchandising displays, submitting pictures, and enabling auditing by district managers and others, as stated by the vendor.

PlanoGrams: According to the vendor, OPSCENTER allows users to create on-screen maps of communication boards or floor layouts with clickable areas that launch relevant documents.

Surveys & Forms: The vendor claims that OPSCENTER offers customizable forms for gathering instant information or downloading results in bulk, facilitating efficient data collection.

Knowledge Base: OPSCENTER provides a platform for posting essential information about products, policies, procedures, or any other reference material for stores, as stated by the vendor.

Audits: According to the vendor, OPSCENTER enables the creation, assignment, and review of store-level audits completed by field auditors, district managers, or store managers.

Tickets: OPSCENTER supports store inquiries through category-based configured workflows, providing a 360-degree view of the organization, as claimed by the vendor.

Calendar: According to the vendor, OPSCENTER offers a single view of all assigned store and personal tasks, ad-hoc appointments, and entries, facilitating effective time management.