OT-Access

View Remote Access is a secure remote access solution designed to provide seamless connectivity to operating technology (OT) devices and building networks. This product caters to a wide range of businesses, from small branch locations to large critical infrastructure. IT professionals, building managers, facility managers, maintenance technicians, and industrial automation professionals across various industries rely on View Remote Access to remotely access and manage their OT systems and networks.

Key Features

Agentless Access: According to the vendor, View Remote Access allows vendors and technicians to remotely access operating technology (OT) devices and building networks without the need for software download or installation. Access can be done from any OT device with a web browser, eliminating the requirement for end-user application download or device agent.

Centralized Management: The product offers centralized identity and policy management for remote access, enabling IT teams to manage user access and enforce policies across staff and vendors. It integrates with Microsoft Active Directory for user authentication and offers role-based access control for granular control over user permissions.

Comprehensive Observability: View Remote Access provides continuous centralized monitoring of remote access activities and generates detailed access logs for audit purposes. It also offers comprehensive audit trails for administrative changes and provides usage insights and reporting. According to the vendor, APIs are available to support integration with SIEM and SOAR systems.

Legacy "Thick Client" Support: The product supports legacy applications that require a "thick client" for remote access, allowing secure remote access to legacy systems without the need for additional software installation.

AES-256 Encrypted Secure Tunnel: View Remote Access establishes a secure tunnel between the remote user and the building network, utilizing AES-256 encryption to ensure the confidentiality of data transmitted over the tunnel. This feature provides a secure connection for remote access to building networks and devices.

SSO and 2FA Support: The solution supports Single Sign-On (SSO) for simplified user authentication and integrates with existing SSO solutions to streamline the login process. It also offers Two-Factor Authentication (2FA) for an additional layer of security.

Comprehensive Visibility and Audit Trails: View Remote Access enables continuous monitoring of remote access activities and generates detailed user access logs for compliance and audit purposes. It provides a comprehensive audit trail for administrative changes and offers on-demand reporting of access logs and usage insights. According to the vendor, APIs are available for integration with SIEM and SOAR systems.

Elastic Cloud VDI Instances and Azure Bastion Support: The product supports elastic cloud Virtual Desktop Infrastructure (VDI) instances for scalable remote access and integrates with Azure Bastion for secure remote access to Azure Virtual Machines.

Agentless Mobile-Friendly Access: The product allows vendors and technicians to access OT devices and building networks remotely from mobile devices without the need for software download or installation on the mobile device.