Paycor Reviews and Ratings

Rating: 7.5 out of 10

Score

7.5 out of 10

Community insights

TrustRadius Insights for Paycor are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Seamless Payroll Management: Users have praised Paycor for its seamless and efficient payroll management.

Valued Onboarding Process: Many users appreciate the highly valued onboarding process in Paycor, which streamlines the hiring process.

Outstanding Customer Support: The exceptional customer support provided by Paycor, with quick responses and helpful assistance, is widely commended.

User-Friendly Interface: The user interface of Paycor is widely praised for being easy to use and navigate, offering a pleasant experience to users.

Customizable Reporting Capabilities: Users commend Paycor's reporting capabilities for their customization options and diverse range of reports available.

Module Integration Strengths: The integration between modules like timekeeping, payroll, and onboarding is highlighted as a key strength by users.

Training Opportunities & Webinars: Users appreciate the training opportunities and webinars offered by Paycor for enhancing platform knowledge.

Efficient Time Tracking: The system efficiently tracks employee time off and provides accurate customizable reporting features.

Convenient Mobile App: Employees in remote work settings find the mobile app offered by Paycor convenient for various tasks.

Reviews

427 Reviews

Videos

Mid size market woes

Rating: 1 out of 10

Incentivized

March 23, 2026

Use Cases and Deployment Scope

The customer service is non-existent. We have the full suite, and pay additional for premium support, and we still teach them how to use the system. All the materials for process are outdated, as well. Reporting doesn’t speak across modules, and the “new” report writer doesn’t work. This has all gotten worse since the Paychex acquisition.

Pros

Payroll runs okay

Cons

Frankenstein modules
Updating process guides
CUSTOMER SUPPORT

Likelihood to Recommend

I would rather go back to calculating payroll manual than be subjected to this system.

Verified User

Executive in Human Resources (201-500 employees)

Vetted Review

5 years of experience

In our experience, Paycor falls short of the mark

Rating: 3 out of 10

Incentivized

March 20, 2026

Use Cases and Deployment Scope

This was our HRIS and payroll system. It addressed the need to pay employees on time and file timely tax returns with the state and federal government.

Pros

Mobile app
Payroll was simplified
Could call and ask for help

Cons

Fraud alerts led to employees being paid late
Reporting section was a NIGHTMARE
Did not file taxes correctly.

Likelihood to Recommend

They might be better suited to a smaller organization. I felt like we were too big for them to care a lot.

Mary Esque

HR Administrator in Human Resources at Beeson Hardware (51-200 employees)

Vetted Review

1 year of experience

Easy to use for everyone

Rating: 8 out of 10

Incentivized

January 8, 2026

Use Cases and Deployment Scope

We use Paycor for payroll, employee documents, recruiting, benefits, and time and attendance. We use Paycor every day to address our compliance and record keeping needs and also our taxes and payroll documentation requirements. Their update emails are also extremely beneficial for staying up to date on items.

Pros

Reporting
Recruiting
Payroll Compliance

Cons

Performance Reviews
Employee View
Engage section/Community for employees

Likelihood to Recommend

In my opinion, Paycor is well suited for smaller companies looking for a simplistic solution for employees and admins. Larger companies may benefit from this system if they do not have a lot of high-end needs or demands

Verified User

Manager in Human Resources (51-200 employees)

Vetted Review

5 years of experience

Thoughts on Paycor

Rating: 8 out of 10

Incentivized

December 18, 2025

Use Cases and Deployment Scope

Paycor is our main HRMS system. We have a fairly good experience with the product and look forward to expanding our usage. I like the reporting features and the ease of payroll. I don’t like calling for help and being referred to a document. I think they can be more hands on. I’ve referred at least two other companies to Paycor so I think highly of the product but the “bedside manner” could be greatly improved.

Pros

Payroll
Reporting

Cons

Responsiveness
Comp time

Likelihood to Recommend

Verified User

C-Level Executive in Corporate (201-500 employees)

Vetted Review

9 years of experience

Great Product Easy Set Up

Rating: 9 out of 10

Incentivized

December 18, 2025

Use Cases and Deployment Scope

We use Paycor to process our payroll and maintain employee records on file. While the system is great for payroll processing we also utilize it for record keeping, W2, annual reviews and other personal file items. Paycor is a great product that is easy to use for payroll. I would recommend it

Pros

process payroll
reimbusements
employee records

Cons

expense management
onboarding employees
seperation from employment

Likelihood to Recommend

Payroll for a small to mid size company that is going through growth or already had growth. It's a simple system to learn and set up. The integrations into other systems is great. The product itself is great to use as well as be trained on. I would recommend this product

Verified User

Manager in Finance and Accounting (201-500 employees)

Vetted Review

2 years of experience

Heading in the right direction but still needs improvement

Rating: 6 out of 10

Incentivized

December 17, 2025

Use Cases and Deployment Scope

We use it in almost every aspect of HR. From ATS to LMS to Payroll to Performance Management. I really like how everything is centralized here and it has helped us move away from using poorly designed documents and paper forms. It is relatively easy for employees to also log in and get access to their accounts. There isn't 100 versions of it like ADP where someone is logging into the wrong software.

Pros

Payroll
Applicant Tracking System
Performance Management

Cons

Customer Service
Benefits Advisor
Better updates

Likelihood to Recommend

I think Paycor's ATS is great. Pretty simple to use and usually works well for the most part.

I think the CS needs to improve greatly. It has been super stressful trying to reach anyone and they are not able to help enough or with the right knowledge. We are figuring it out with them rather than them already having the answers.

Jason Chung

HR Generalist in Human Resources at The Appointment Group LLC (51-200 employees)

Vetted Review

1 year of experience

Paycor Solutions

Rating: 8 out of 10

Incentivized

December 7, 2025

Use Cases and Deployment Scope

We currently utilize Paycor as our full HCM. We process payroll, recruiting and onboarding and integrate with Benefits Advisor. The entire life cycle of an employee happens in the system. Our managers are becoming more and more accustomed with the different self help features on the software and how to better manage their direct reports.

Pros

System integration - we are integrated with Paycor Recruiting formerly Newton and B-Swift
Making the face of Paycor more user friendly
Workflow customization

Cons

Impersonation
Customizing Reporting
Post dating

Likelihood to Recommend

Getting the job done with transitioning candidates from Paycor Recruiter and onboarding them. Being able to have dynamic documents and everything needed for an employee's start right at the beginning. Also the ease of making changes and ensuring everything has transitioned well and that all of the employees information is correct.

Verified User

Representative in Human Resources (1001-5000 employees)

Vetted Review

8 years of experience

Paycor ATS Onboarding and Payroll Review

Rating: 8 out of 10

Incentivized

December 3, 2025

Use Cases and Deployment Scope

We use Paycor for payroll, timetracking, as well as onboarding and recruiting of candidates. These modules allow us to streamline critical processes at the organization and build a process that will survive transitions in the team. By digitizing the process and layering a simple to use UX, both new and experienced employees can successfully complete the work with moderate levels of training.

Pros

Great user UX
Simple to use from a user perspective once a system is setup
Robust approvals and control systems

Cons

The backend implementation is extremely complex and requires too much trial and error
The implementation team is stretched thin and when onboarding new customers, they fall behind
Their hours of operations need to be longer to cover an earlier start and later start. Also, in my experience, their support representatives are not well trained nor do they understand the product well.

Likelihood to Recommend

Paycor is well suited for an organization with a strong implementation team or who has the budget to hire a consultant to implement Paycor. Once the system is implemented, Paycor is great.

If you are a smaller organization, we suggest starting with just 1-2 modules and working your way up from there as setting up everything takes time and resources.

Verified User

General Manager in Corporate (51-200 employees)

Vetted Review

3 years of experience

Great tool

Rating: 8 out of 10

Incentivized

November 4, 2025

Use Cases and Deployment Scope

I use it for requesting time off, submitting expense reports, and time card.

Pros

Their interface is very easy for requesting time off
I like how you can see upcoming time off on your timecard
I like how easy it is to submit an expense report

Cons

The main page is different than the individual pages and doesn't look cohesive
The reviews that employees have to do are difficult to find

Likelihood to Recommend

I think it would be great for a company similar to ours, but I am sure there are a ton of tools that do the same thing

Verified User

Manager in Marketing (51-200 employees)

Vetted Review

5 years of experience

Paycor's plus and not so plus an HR Administrators Review

Rating: 8 out of 10

Incentivized

October 28, 2025

Use Cases and Deployment Scope

We use Paycor for all HR needs including payroll, benefits administration, and time and attendance. We use it daily for reporting purposes and onboarding staff.

Pros

Open enrollment-their software is user friendly and has good features for end users and administrators
Onboarding-entering new hires is easy
Mass Template Upload-you can easily upload mass changes, the system is easy to use.
Reporting-their reporting tool is improving and AI is incorporated into it.

Cons

Time & Attendance reporting-this can be improved by integrating the functionalities
Reporting-customs fields needs to be integrated since you can't run reports with these fields included
Manager access-having a better grasp as to what managers can view

Likelihood to Recommend

The Open enrollment tool is excellent. They need to improve the reporting tool and speed up the use of AI. I've seen other system demos and their integration of AI seems sophisticated in comparision to Paycor's. Paycor has integrated some AI into analytics but it lacking in terms of what it can do.

Delia Smires

Deputy Chief of HR in Human Resources at Acero (501-1000 employees)

Vetted Review

10 years of experience

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