PhoneBurner Reviews and Ratings

Use Cases and Deployment Scope

We're using it within the Sales Development team exclusively.

Likelihood to Recommend

If you're trying to use this with Hubspot, keep in mind that it only works with text properties. I don't know about you, but [I believe that] IMO unstructured data (aka text properties) are basically useless when it comes to high volume, transactional processes like prospecting.

If you have any structured data whatsoever -- like a drop down field, a picklist, anything that depends on selecting from a menu of options, the sync flat-out doesn't work. I'm especially irritated because [I feel] they are not transparent about this, and do not actually know how to make it work, though they claim they do.

[I believe] until they build an actual integration that works with other types of Hubspot properties, there's no way I'd recommend this to anyone using Hubspot. And I think they should take down their Hubspot marketplace listing (or at least modify it) because it's false-advertising as-is.

Use Cases and Deployment Scope

We're using PhoneBurner to generate leads and for calling purposes. It helps the company when it comes to daily touchbase and to get ahold of our clients and potentially close a sale.

Likelihood to Recommend

I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.

Use Cases and Deployment Scope

PhoneBurner is used in our organization for our SDR team to go through their outbound calls. They connect it with Hubspot to make a seamless feed of data back and forth. They are using it to overcome the time it takes to call through a list of potential customers. All of my SDR staff love PhoneBurner.

Likelihood to Recommend

I think it would be great in any mid size to large scale sales team. With our ability as managers to go through every call or even join calls live is a huge way that it can help any sales manager and team really ramp up their sales strategy.

Use Cases and Deployment Scope

PhoneBurner has been a priceless platform for our customers. The coordination with this product is incredibly simple to utilize, both from our turn of events and the customers' sides, and our client's customers persistently rave about the growth that they have seen after implementing the platform. Customers both large and small have profited by this expansion, some announcing as much as a 3x increment in contact rate.

Likelihood to Recommend

I enjoyed how the clients could set up the design on what is generally basic to them while experiencing the rundowns. I additionally like separating records and the ability to move from envelope to organizer. I found that the schedule arranges the names that are fit to be called every day as an update.

Use Cases and Deployment Scope

We started using the trial version and we liked it a lot. It is a tool that did not charge us any fees. It was easy to install, learn, configure, and use on a daily basis and can be customized. Today, PhoneBurner is used in several departments of the organization such as IT with Service Desk and Help Desk, Sales, and support in general. The tool adds a lot of quality at a low cost and makes life much easier by optimizing time.

Likelihood to Recommend

The PhoneBurner software increased the productivity of the organization's Sales team because it allows making a huge amount of calls and with great ease and without complications. I can say that it was made in the right measure for the user. Today the Sales team is able to reach more customers in less time and increase their productivity.

Use Cases and Deployment Scope

We use PhoneBurner in an IT capacity to troubleshoot various telephone calling issues with our phone system. We can create various throw-away numbers to try out in our phone system and use PhoneBurner to reflect these numbers. It is not deployed across the entire organization, we use it as a tool to configure and troubleshoot various other systems.

Likelihood to Recommend

Good for troubleshooting. Not so great for production calling. The tool is well suited for helping to troubleshoot other systems but I would not use it in everyday usage just for general calling. It easily masks your caller ID so that is helpful when looking to try to do that.

Use Cases and Deployment Scope

I'm a marketing/sales consultant. My franchisor clients hire me to sell their franchises. PhoneBurner enables me to effectively nurture leads using live calls, recorded messages, emails, and texts and enables me to reach out to many more leads each day that I could possibly do any other way. End result: more sales of franchises.

Likelihood to Recommend

PhoneBurner is an essential tool for anyone working with a large number of warm leads where repeated contact attempts are necessary to move them forward in the sales process. Best used where prospects have "opted in" and are expecting a call. It's not a tool for cold calling.

Use Cases and Deployment Scope

We use PhoneBurner as a way to quickly collect and sort data on prospective clients, track call history, number of dials, send automated emails, and maintain notes on each dial made. Using PhoneBurner increases productivity by allowing files to be accessed quickly by simply searching key words and reduces the amount of physical files and paper needed to almost none.

Likelihood to Recommend

PhoneBurner works well for an inside sales agent, but would not be very useful for outside sales and agents who work in the field. If someone were to do a phone campaign of any kind, this would be the ideal method to both complete it quickly and sort all of the data collected.