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What is PioneerRX?

PioneerRx Pharmacy Software supports operational and administrative activities of independent pharmacies.

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Recent Reviews

TrustRadius Insights

Pharmacies using PioneerRX are able to process a range of prescriptions, including electronic, intake, walk-in, verbal or transfer, thanks …
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Product Demos

PioneerRx - Rx Transaction Grid Search Demo

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Product Details

What is PioneerRX?

PioneerRX Video

PioneerRX Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pharmacies using PioneerRX are able to process a range of prescriptions, including electronic, intake, walk-in, verbal or transfer, thanks to its intuitive user interface and design. Users have reported that the software has eliminated errors in the prescription process and increased patient safety by alerting users to the number of prescriptions a patient has and where they are located within the pharmacy. Additionally, with the inventory control features and customization options offered by PioneerRX, independent pharmacies can enhance their service levels while maximizing workflow efficiency.

PioneerRX's inventory reports have been reported by users to be especially beneficial to their business operations; it allows for analysis of data for better patient care and profit opportunities. The software facilitates easier tracking of people in and out of facilities and charging for prescriptions to separate accounts. PioneerRX's reporting capabilities are also noted as being easier to use than other software solutions in the market. The customer support representatives have been praised by users for their exceptional willingness to help users resolve issues with one-on-one assistance. Overall, users of PioneerRX have reported a high degree of satisfaction with the software - saying they would not go back to using their previous solutions.

User-Friendly Interface: Multiple users have praised the software's user interface for being intuitive and easy to navigate. This has allowed new users to learn and use the software with ease, making it a great option for both small independent pharmacies and larger chain stores.

Extensive Reporting Features: Several reviewers have commended PioneerRx's reporting capabilities, finding them exceptional and helpful. The ability to generate granular reports easily has allowed users to gain valuable insights into everyday P&L, saving time and increasing efficiency.

Customizable Workflow: Many users have appreciated the highly customizable workflow provided by PioneerRx. With extensive admin controls, pharmacists and techs can tailor the software to their specific needs, maximizing efficiency and preventing errors.

Outdated Interface: Many users have complained about the outdated aesthetics of PioneerRX and the difficulty in navigating its user interface. Some reviewers have suggested that a more modern look and feel, along with a simplified navigation structure, would greatly improve their experience.

High Costs: A common complaint from users is that onboarding and maintenance costs for PioneerRX are higher compared to other options available in the market. Several customers have expressed disappointment with these costs, particularly when they encounter issues with the software.

Glitches and Freezing Issues: Numerous reviewers have reported experiencing issues such as freezing screens and lost data due to glitches while using PioneerRX. These problems appear to be particularly prevalent during store mergers or phone system integrations.

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