TrustRadius Insights for Progress WhatsUp Gold are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Effective Network Monitoring: Several users have praised WhatsUp Gold for its effectiveness in managing and monitoring network infrastructure. They have found it to be highly effective in tracking the performance of both the network and endpoint devices, making troubleshooting and problem-solving much easier.
Reliable Alerting System: Reviewers have commended the accurate alerting system of WhatsUp Gold, which promptly notifies them about servers going above configured resource thresholds. This eliminates the need for manual checks and improves overall efficiency in monitoring server resources.
User-Friendly Interface: Many users have found the interface of WhatsUp Gold to be clean and user-friendly, providing an intuitive experience. They appreciate how easy it is to navigate through the software, set up various monitoring functionalities, and create custom monitors and alerts based on their specific needs.
We use Progress WhatsUp Gold in order to monitor everything from cpu, disk, memory to services and uptime. It allows us to have an agentless and vendor agnostic monitoring solution that can provide data to essentially any device with an ip address. They have quite a few built in monitors with the ability to query anything that is exposed via snmp or WMI.
Pros
Windows WMI monitoring
SNMP based monitoring
Network device monitoring
Cons
Needs better options for 2FA
Needs even more built in monitors
Better performance
Likelihood to Recommend
It does well for environments where you have a varied deployment with mixed operating systems and don’t want to have an agent installed, it does well with industry standard monitoring options like WMI and snmp
VU
Verified User
Engineer in Information Technology (10,001+ employees)
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is used to monitor network devices and endpoints and perform reporting and health checks regarding those devices. It allows us to visualize our network and make more informed decisions when troubleshooting or examining performance related issues. We can schedule reports and collect log data. It is a useful tool for administrators.
Pros
The depth of detail collected and accessible
The interface is clean
Upgrades are easy and straightforward
Cons
More wizards for beginning the utilization of new functionalities
The feature depth can be intimidating
Likelihood to Recommend
Well suited for organizations looking to monitor their network and their servers and/or endpoints. Nice to have a third-party tool outside that can work with multiple hardware vendors. Not as well suited to smaller shops that may or may not have the time and expertise to set it up properly in order to leverage it.
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is currently used in the organization as a simple visualization of network element status (red-yellow-green) and alerts. It also helps with SLA reporting and monitoring. Its exhaustive SNMP MIB compatibility and support allows us to report on reliability and usage of network bandwidth and trends. IProgress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is a quick network status at-a-glance tool for our NOC. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) has been constantly upgrading features and adding to their capabilities. For this reason we kept Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) in our NOC arsenal.
Pros
Network L2/L3 discovery
SNMP compatibility
Network mapping
Cloud visibility and monitoring
Log aggregation
Cons
Network performance monitoring
User interface gets more cumbersome as the network elements increase
Network mapping gets harder to use as the elements increase, and multilayered device elements cause confusion in the maps.
Likelihood to Recommend
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) has consistently improved its capabilities and added a wealth of features year over year. It has remained one of the most affordable and capable network operations center tools, which offers good network visibility, monitoring, and alerting solutions. Its exhaustive SNMP support makes insight into individual network elements highly customizable and visible.
We use [Progress] Whatsup Gold [(formerly Ipswitch WhatsUp Gold)] to monitor our server environment. We have a small farm of about 70 systems. While it has many features our primary use case is to alert on down services and systems. We do not utilize the network plugins for the application. It suits our need for what it does.
Pros
Inexpensive
Good support
Accurate alerting
Cons
Poor GUI
Long configuration time
Poor formatting for text alerts
Likelihood to Recommend
[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
We purchased What's Up Gold to monitor our server uptime but quickly realized the potential for monitoring and alerting on more aspects of our servers. We use it to send notifications on low disk space, server uptime, processor, and memory notifcations.
Pros
Easy to install and manage.
While it does require a whole server with IIS and a SQL db it is low impact on resources but still quick to respond.
Great for quick notifications about a server going above a configured resource threshold. We don't have to look at every server's resource utilization individually anymore.
Quick and easy to setup a service up or down notification.
Cons
Sales staff can be a bit pushy in terms of selling more product than you need. This is not unique to What's Up but it can be a bit unwelcome once you have already purchased the product.
Updates could be a little easier but overall not too bad. Once or twice we have had to start over with a new server when upgrading to a major numbered revision.
IIS site can be a bit slow at times. This could just be our setup but I have noticed that it can be slow to respond during high traffic times. It does always respond and work properly but the wait time to move from screen to screen could be lower.
Likelihood to Recommend
I would definitely recommend the product for monitoring disk, processor, memory, and server availability. It has been very accurate for us and a life saver. We have also left several other products behind now that we can also receive notifications about service availability on a server. I don't believe it is very good at monitoring other hardware that we own. Mostly we have had trouble with getting switches and APs to alert properly.
WhatsUp Gold is used for monitoring network equipment deployed in the company.
Pros
Network Device health monitoring and status
Logging and SNMP traps
Network Inventory
Device performance
Cons
Lacks proper graphical representation of the bandwidth utilization.
Circuit monitoring and port activity.
Configuration manager for large scale deployement.
Backup configurations for network equipment.
Likelihood to Recommend
WhatsUp is suitable for network inventory, device health, and status. However, it is not suitable for large scale configurations/backup configuration features as provided by different vendors. A tabular user interface can be replaced by graphical representation for much better understanding.
VU
Verified User
Professional in Information Technology (10,001+ employees)
My company uses WhatsUp Gold for monitoring thousands of network devices across the country for our customers in Managed Enterprise Solutions. We are able to get a better grasp at trends with the help of this NMS. The newer versions also allow a cleaner user experience, which we like.
Pros
The user experience with the new interface.
The ease of setting up active monitoring. Network Discovery.
Performance monitor and traffic monitoring.
Cons
Sometimes it cannot seem to handle the load of many devices on one server.
Could use more user support communities.
Logging and reporting could be better.
Likelihood to Recommend
It is definitely suited for people to learn quickly. There aren't as many bells and whistles, but it is reliable. I would recommend it from small shop to large enterprise.
We are currently using WhatsUp Gold to monitor up/down time for our Network Devices, including Cisco Routers, Switches, VPN and Firewall. When any one of the monitored devices go down, it will send me an alert.
Pros
Easy to deploy and easy to use. Once configured, it doesn't require much attention besides when adding new devices
Ability to create maps for end users. Simplifies their monitoring
Ability to create custom monitors and alerts based on various polling methods
Great customer service and tech support
Cons
The web-based GUI is very slow and not responsive sometimes
Very expensive training classes
Most add-on plugins require payment
Likelihood to Recommend
We use WhatsUp Gold to identify issues quickly and monitor repeated issues to help develop a more complete root cause. Keep in mind you can accomplish all of your inventory needs by using WhatsUp Gold.
WhatsUp Gold is being used to monitor multiple sites owned by the organization across different countries across Africa. It's being used by the Networks Department to holistically manage the network across these various locations. WhatsUp Gold has helped the organization not only to monitor multiple sites but also provides real-time status of every endpoint device at each site. Through SNMP configuration, real-time and periodic well-detailed reports on each device can generate proper analysis and performance of the network in general, which could impact in futuristic strategic planning.
Pros
Optimal network and endpoint device monitoring.
Explicit report generation on the endpoint and network performance.
Investigating and troubleshooting of network and endpoint device issue has been made very easy.
Cons
Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
Likelihood to Recommend
It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.