TrustRadius
New WhatsUp Gold review
https://www.trustradius.com/network-performance-monitoringWhatsUp GoldUnspecified7.338101
Michael Singh profile photo
February 01, 2019

New WhatsUp Gold review

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with WhatsUp Gold

My company uses WhatsUp Gold for monitoring thousands of network devices across the country for our customers in Managed Enterprise Solutions. We are able to get a better grasp at trends with the help of this NMS. The newer versions also allow a cleaner user experience, which we like.
  • The user experience with the new interface.
  • The ease of setting up active monitoring. Network Discovery.
  • Performance monitor and traffic monitoring.
  • Sometimes it cannot seem to handle the load of many devices on one server.
  • Could use more user support communities.
  • Logging and reporting could be better.
  • We are able to train techs to use it quickly in our NOC.
  • Server migrations have been slow for our teams, causing confusion throughout.
  • The training classes offered are very expensive.
For the sake of simplicity, WhatsUp Gold is better. It is cheaper and more cost-effective for what we need. I am sure it will scale up easily in the future if that growth comes.
It is definitely suited for people to learn quickly. There aren't as many bells and whistles, but it is reliable. I would recommend it from small shop to large enterprise.

WhatsUp Gold Feature Ratings

Automated network device discovery
9
Network monitoring
9
Alerts
7
Network capacity planning
8
Packet capture analysis
5
Network mapping
4
Customizable reports
4
Wireless infrastructure monitoring
5
Hardware health monitoring
6