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Qooper facilitates company-wide mentoring programs and peer mentoring groups in a streamlined, user-friendly way that saves time and …
Overview
What is Qooper?
Qooper is a comprehensive mentoring software that facilitates peer-to-peer learning within various industries. The platform aims to create a customized, streamlined mentorship program via its smart matching system and customizable development library. With Qooper, companies can promote skills growth...
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What is Qooper?
Qooper is a software solution from the company of the same name in Chicago, used to run mentoring and peer learning programs at scale to improve employee performance and retention.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.qooper.io/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
QOOPER SocialTV Demo
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Product Details
- About
- Tech Details
What is Qooper?
Qooper is a comprehensive mentoring software that facilitates peer-to-peer learning within various industries. The platform aims to create a customized, streamlined mentorship program via its smart matching system and customizable development library. With Qooper, companies can promote skills growth and career advancement among employees through personality assessment, goal setting, feedback channels, video calls, group discussions, event scheduling with calendar synchronization and more.
One of the main strengths of the platform is its automated tracking and measurement data features which provides visual timelines for participants' activities as well as analytics to monitor progress throughout the program. Qooper also offers seamless integration with other business tools such as email services, training platforms or HR systems. With their comprehensive customer support service that includes best practices from industry leaders worldwide, customers can design programs tailored to specific needs leading to successful outcomes in promoting employee retention and enhancing company culture.
Qooper Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Qooper facilitates company-wide mentoring programs and peer mentoring groups in a streamlined, user-friendly way that saves time and enhances employee engagement. Users find that the platform's polished interface has helped their organizations recruit corporate and university partners, support mentoring programs, and track engagement between mentors and mentees automatically.
The software solves the business problem of figuring out how to match mentors and mentees, taking out the guesswork, and adding tremendous value to organizations. With Qooper, users are looking forward to using upcoming features to enhance their mentorship program experience. Furthermore, the app's automation features have made the mentorship program easy to manage for users with excellent customer support from the team of developers. Overall, Qooper has helped establish mentorship programs, provide coaching and support to teachers in the field while connecting first-generation college students and female pilots with mentors.
Customizable Platform: Users have found Qooper to be highly customizable, providing them with the flexibility to tailor the software to fit their specific needs. Multiple reviewers have stated that this feature is one of the most significant selling points of Qooper.
Seamless Mentorship Process: Reviewers have praised Qooper's seamless mentorship process, including features such as scheduling meetings, tracking goals, and using the chat feature. Many users find it easy to use and appreciate its user-friendly interface.
Excellent Customer Service: The customer service provided by Qooper has been highly praised by multiple reviewers who commend quick responses and issue resolution within hours. The support team frequently checks in with clients, which is appreciated by many customers who find it reassuring when seeking help or assistance.
Difficult Onboarding: Some users have found the onboarding process difficult due to a large amount of training materials, and they feel that the search engine for lessons needs improvement.
No Built-in Video Conferencing: Several users have mentioned that the absence of a built-in video conferencing platform is a downside. They find it frustrating that although there is a workaround where users can schedule a video call within the software, they cannot hold the meeting within the platform.
Inconsistent UI & UX: Many users have expressed disappointment in the in-app chat's UI and UX components' quality, which are out of shape. Additionally, some feel that overall color lacks appeal throughout sections of Qooper's platform.
Users commonly recommend the following for utilizing Qooper:
- Schedule a meeting with Qooper for a mentoring platform and ask questions during the initial meetings.
- Use Qooper as a tool for communication, along with other tools, for monthly video chats.
- Keep email communication lines open with mentees and chat on the phone.
- Give Qooper a try in a multi-talented environment.
- Ask as many questions as needed during the initial meeting and schedule a demo with the Qooper team.
- Appreciate Qooper as a good product and highlight their great customer service.
- Review Qooper's materials and contact their customer service team for a chance to be won over.
In summary, users highly recommend using Qooper as it offers valuable features and excellent customer support.