Name: RingByName
Price: 28.95 USD
Author: InPhonex

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Mobile App Development

PHP Frameworks

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Online Notary

Workflow

Enterprise

Accounting

Accounts Payable

Online Trading

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

API Management

Cloud Migration

Cloud Storage

Configuration Management

Consulting and Advisory Services

Container Management

Custom Software Development Services

Data Center Virtualization

Data Warehouse

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

IoT Device Management

LAN Switches

Managed Private Cloud

Network Performance Monitoring

Sensitive Data Discovery

Technology Scouting Software

Unified Communications Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Market Intelligence

Marketing Automation

Press Release Management

Product Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Lead Generation

Point of Sale

Sales Enablement

Sales Performance Management

Sales

Cloud Infrastructure Entitlement Management

Security

Construction Workforce Management

Dental

Fleet Management

Geographic Information

ID Card

Vertical-Specific

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Convenience and Ease of Use: Users have found RingByName to be convenient and easy to use, allowing them to seamlessly utilize its features without any hassle. Several reviewers have appreciated the user-friendly interface and intuitive design, enabling them to navigate the software effortlessly.

Customized Greetings: Many users have praised the customized greetings feature offered by RingByName. This feature allows users to personalize their interactions with customers by creating unique greetings tailored to their business needs. The ability to provide a personalized touch enhances customer experience and fosters stronger connections.

Auto Attendant for Seamless Call Routing: Reviewers have expressed satisfaction with the auto attendant feature of RingByName. This functionality ensures clear speech during calls and provides a seamless call routing experience for both users and callers. With auto attendant, incoming calls can be efficiently directed to the appropriate recipient or department, optimizing communication flow within an organization.

Delays in Response Time: Some users have experienced delays in response time, which has been frustrating for them. 

Lack of Essential Features: Several users have mentioned that the software lacks certain essential features like IVR, csat, and call disposition, which are necessary for their business needs.

Limited Customization Options: A number of users were disappointed by the inability to test out additional features with their office or the lack of benefit for their specific office needs.

Customers of RingByName have found the software to be an essential tool for streamlining communication within their organizations. With the elimination of the need to remember extensions, users can easily connect with the right person, saving time and reducing frustration. The integration and centralization of communication systems in RingByName's cloud-based solution has been highly valued, as it allows customers to manage tasks and collaborate effectively in one place. Reviewers have been impressed by the responsiveness and proactive nature of the RingByName staff, ensuring that any requests outside the normal scope of use are addressed promptly. Additionally, the user-friendly interface of RingByName has led to increased efficiency and effectiveness in achieving daily goals. The software's ability to set up filters for incoming calls has been particularly noteworthy, enabling users to prioritize important calls while filtering out unwanted Robo calls. Furthermore, the availability of a mobile app version provides users with flexibility and convenience in accessing RingByName's features from anywhere. Overall, customers have appreciated RingByName's reliable service for international communication, along with its simplified setup process and convenient voicemail-to-email feature.

Basic

Telonium is a telephony and VoIP software solution from Telonium.

Regular Extension

Virtual Extension

Call Recording

Telonium

Essential

Advanced

Complete

FluentCloud

RingByName

InPhonex

Features that allow the user to record voice and video calls, edit recordings, view recording analytics, and share recorded calls with others.

Pre-Scheduled Recording

The ability to set call recording for scheduled calls ahead of time.

On-Demand Call Recording

The ability to add the call recording software to live calls.

Audio and Video Call Recording

The call recording software will record both the audio and video for the call (e.g. slide decks or other presentations shared on the call will be captured in the recording).

Real-time Recording Controls

The ability to pause, stop, or start recording in real-time on live calls.

Cloud or Local Recording Storage

Recordings are saved either locally on your computer or to a public or private cloud storage space.

Call Transcription

A written transcript of the meeting is available for download. Some products use AI technology to produce more accurate written transcripts.

Recording Editing

The ability to edit the recording (e.g. cut out silent sections) and save the edited version.

Recording Sharing

The ability to share a call or meeting recording using a sharable link.

Call Recording Analytics

Some products provide call or meeting analytics that include speech and text analytics, sentiment analysis, and key phrases mentioned in the conversation.

Call Recording Dashboard

A dashboard showing all recorded calls filterable by rep name, account name, date of the call, etc.

Integration with Third-Party Systems

Allows the user to connect the software with other third-party platforms such as a sales dialer, sales engagement, or contact center software.

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