Name: RingByName
Price: 28.95 USD
Rating: 10 (1 reviews)
Author: InPhonex

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Statistical Analysis

Workflow

Enterprise

Accounting

Accounts Payable

Crypto Tax

Online Trading

Subscription Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

AI Governance

Authorization

Cloud Storage

Custom Software Development Services

Data Center Virtualization

DevSecOps

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

Session Border Controllers

System Monitoring

Time Series Databases

Tower Servers

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Lead-to-Account Matching and Routing

Sales Enablement

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Architecture

Banking

Digital Forensics

Financial Services CRM

Internet of Medical Things

Vertical-Specific

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Convenience and Ease of Use: Users have found RingByName to be convenient and easy to use, allowing them to seamlessly utilize its features without any hassle. Several reviewers have appreciated the user-friendly interface and intuitive design, enabling them to navigate the software effortlessly.

Customized Greetings: Many users have praised the customized greetings feature offered by RingByName. This feature allows users to personalize their interactions with customers by creating unique greetings tailored to their business needs. The ability to provide a personalized touch enhances customer experience and fosters stronger connections.

Auto Attendant for Seamless Call Routing: Reviewers have expressed satisfaction with the auto attendant feature of RingByName. This functionality ensures clear speech during calls and provides a seamless call routing experience for both users and callers. With auto attendant, incoming calls can be efficiently directed to the appropriate recipient or department, optimizing communication flow within an organization.

Delays in Response Time: Some users have experienced delays in response time, which has been frustrating for them. 

Lack of Essential Features: Several users have mentioned that the software lacks certain essential features like IVR, csat, and call disposition, which are necessary for their business needs.

Limited Customization Options: A number of users were disappointed by the inability to test out additional features with their office or the lack of benefit for their specific office needs.

Customers of RingByName have found the software to be an essential tool for streamlining communication within their organizations. With the elimination of the need to remember extensions, users can easily connect with the right person, saving time and reducing frustration. The integration and centralization of communication systems in RingByName's cloud-based solution has been highly valued, as it allows customers to manage tasks and collaborate effectively in one place. Reviewers have been impressed by the responsiveness and proactive nature of the RingByName staff, ensuring that any requests outside the normal scope of use are addressed promptly. Additionally, the user-friendly interface of RingByName has led to increased efficiency and effectiveness in achieving daily goals. The software's ability to set up filters for incoming calls has been particularly noteworthy, enabling users to prioritize important calls while filtering out unwanted Robo calls. Furthermore, the availability of a mobile app version provides users with flexibility and convenience in accessing RingByName's features from anywhere. Overall, customers have appreciated RingByName's reliable service for international communication, along with its simplified setup process and convenient voicemail-to-email feature.

Basic

RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

Essentials (up to 20 users)

Standard

Premium

Ultimate

Apollo is a sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data.

Professional

Organization

Apollo.io

RingByName

Call Recording

InPhonex

Features that allow the user to record voice and video calls, edit recordings, view recording analytics, and share recorded calls with others.

Pre-Scheduled Recording

The ability to set call recording for scheduled calls ahead of time.

On-Demand Call Recording

The ability to add the call recording software to live calls.

Audio and Video Call Recording

The call recording software will record both the audio and video for the call (e.g. slide decks or other presentations shared on the call will be captured in the recording).

Real-time Recording Controls

The ability to pause, stop, or start recording in real-time on live calls.

Cloud or Local Recording Storage

Recordings are saved either locally on your computer or to a public or private cloud storage space.

Call Transcription

A written transcript of the meeting is available for download. Some products use AI technology to produce more accurate written transcripts.

Recording Editing

The ability to edit the recording (e.g. cut out silent sections) and save the edited version.

Recording Sharing

The ability to share a call or meeting recording using a sharable link.

Call Recording Analytics

Some products provide call or meeting analytics that include speech and text analytics, sentiment analysis, and key phrases mentioned in the conversation.

Call Recording Dashboard

A dashboard showing all recorded calls filterable by rep name, account name, date of the call, etc.

Integration with Third-Party Systems

Allows the user to connect the software with other third-party platforms such as a sales dialer, sales engagement, or contact center software.

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