Name: SAASKE
Author: Interpark

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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SAASKE CRM is a cloud-based customer relationship management (CRM) software designed to assist businesses in maximizing their sales and marketing efforts. According to the vendor, it offers a range of features that can help businesses manage customer information, automate email marketing, integrate sales and marketing activities, create web forms, organize events, generate reports and analytics, and digitize paper documents. The software is said to be suitable for businesses of all sizes, from small startups to large enterprises. It is commonly used by sales teams, marketing teams, managers and executives, event organizers, and web administrators across various industries.

## Key Features

**Customer Data Classification**: According to the vendor, SAASKE CRM allows businesses to organize customer information into three broad categories, which can help them gain a better understanding of their customers and focus their efforts accordingly.

**Store Customer Information in Different Formats**: The vendor claims that SAASKE CRM provides the ability to store customer information in various formats, including text, numeric, date, drop-downs, selections, files, and images.

**Searchable Data**: According to the vendor, SAASKE CRM automatically includes data in search conditions, allowing users to narrow down their search criteria and download the results based on their settings.

**Automated Email Marketing**: The vendor states that SAASKE CRM enables businesses to send targeted emails to customers and automate email campaigns based on specific scenarios. Users can supposedly track email metrics such as click-through rates, views, and delivery results.

**Sales and Marketing Integration**: SAASKE CRM is claimed to facilitate seamless integration between sales and marketing activities, allowing users to create correspondence or activity history that automatically integrates into the customer's relationship cycle.

**Comprehensive Sales and Marketing Visualization**: According to the vendor, SAASKE CRM provides a comprehensive view of sales and marketing efforts, allowing users to evaluate the performance of their teams and track key metrics.

**Customizable Web Forms**: The vendor claims that SAASKE CRM allows businesses to create their own web forms that are fully integrated with the CRM system. This, according to the vendor, enables automatic data collection, lead generation, and improved communication with website visitors.

**Purpose-Built Event Management**: SAASKE CRM offers a feature specifically designed for event management, allowing businesses to collect attendee information through questionnaires and forms. The collected data is said to be automatically stored in the CRM system, eliminating manual entry and providing a centralized view of customer data.

**Advanced Reporting and Analytics**: According to the vendor, SAASKE CRM provides advanced reporting and analytics capabilities, offering insights into customer reactions and feedback from events, web traffic, and expos. All reporting and analysis are claimed to be automated and integrated with the CRM system.

**Paper Document Digitization**: SAASKE CRM includes tools for automatically converting paper documents, questionnaires, business cards, and application forms into searchable digital data. The vendor suggests that this feature can help improve the efficiency of core business processes.

Norada Solve360

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Basic - Paid Annually

Professional - Paid Annually

Business - Paid Annually

Starter - Paid Annually

Copper

SAASKE

CRM software centralizes customer data to support every stage of the customer journey—from outreach to retention. These platforms help sales, marketing, and support teams manage contacts, automate workflows, and track interactions. Advanced CRMs include pipeline management, marketing automation, and analytics. Compare top CRM tools based on user reviews, features, and fit for your business needs.

Interpark

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

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SAASKE

Overview

What is SAASKE?