SailPoint Identity Security Cloud

Score8.2 out of 10

59 Reviews and Ratings

What is SailPoint Identity Security Cloud?

SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.

Categories & Use Cases

Videos

ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 9
Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.5
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.9

Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.3
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.3
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.2

Most Frequent Users

Top 3 industries using SailPoint Identity Security Cloud.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Finance and Insurance

20.4%

167 installations of 819

#2 most frequent

Professional, Scientific, and Technical Services

19.3%

158 installations of 819

#3 most frequent

Manufacturing

11.2%

92 installations of 819

Pros

Automates Joiner, Mover, Leaver (JML) processes efficiently
Provides robust integration options with various business applications
Streamlines user account lifecycle management

Cons

High operational complexity and steep learning curve for users
Identified gaps in connectors and integration options for some applications
Challenges reported with product support responsiveness and documentation access

Derek Stuart

Identity Access Manager in Information Technology at TowneBank (1001-5000 employees)

Use Cases and Deployment Scope

We need a solution that will achieve compliance and security while being stable. Aspects of governance that are of particular importance to us are certification campaigns, and lifecycle management. In my experience, while SailPoint Identity Security Cloud does solve for some of these things in some ways, the tool is very rigid and doesn't meet operational demands.

Pros

Lifecycle management
Direct provisioning
Constant enhancement of the product

Cons

Certification Campaigns
Testing enhancements to ensure bugs are ironed out prior to release
Product support (though this is getting better)
Addressing and taking serious customer concerns

Return on Investment

Buggy enhancements have hurt trust
I've had to educate support on how the tool works previously which has definitely hurt internal trust in a big way

Usability

Alternatives Considered

SecurEnds

Other Software Used

ServiceNow IT Service Management

Fernando Ortega Ferasoli View profile

CISO in Information Technology at Paschoalotto Financial Services (10,001+ employees)

Use Cases and Deployment Scope

SailPoint Identity Security Cloud is our choose for an IGA (identity governance and administration) solution plataform, that implements the automated process for JML (Joiners, Movers and Leavers) that controls the entire Identity Lifecycle into our Company, integrated with our sources, like ERP (Enterprise Resource Planning) and MS AD (Microsoft Active Directory). User created tool that controls movement and access needed, make the access in a minimum privilege for each case, review user and groups and terminate the access if necessary.

Pros

Joiners
Movers
Leavers
Legal
HR
Compliance
Reviews
RBAC

Cons

Continue creating new connectors

Return on Investment

Fair Cost
Avaiable (Non Stop)
Trustable

Usability

Other Software Used

Fortinet FortiGate, CrowdStrike Falcon, CrowdStrike Falcon Complete Next-Gen MDR, CrowdStrike Falcon Data Protection, CrowdStrike Falcon Spotlight, CheckPoint, Check Point Harmony Email & Office, Check Point CloudGuard, Check Point Harmony SASE, Check Point Infinity Portal

Jeremy McKissack

Principal Cyber Security Architect in Information Technology at MBIE (1001-5000 employees)

Use Cases and Deployment Scope

Management of privileged access for our community of over 100 vendors.
Role-based access for our largest business divisions.

Pros

Provides connectors to business applications
Uses AI to assist with role definitions
Use of workflows to enforce just-in-time access to privileged roles
Integration between SailPoint Identity Security Cloud (ISC) and NERM

Cons

Should be able to enforce time limits of access to all roles and access profiles.
Allow attributes such as application ownerships to be assigned to identities.
Provide simple queries to report all entitlements for which an identity is a business owner
Provide attributes to link AD and EID groups to business applications without needing to rely on naming conventions

Return on Investment

Significant is service desk calls for assignment of entitlements.
Great operational benefit in cases business roles can be quickly assigned where staff need to cover for others in critical situations.

Usability

Alternatives Considered

Saviynt

Other Software Used

Okta, Zscaler Internet Access

Verified User

Employee in Information Technology (201-500 employees)

Use Cases and Deployment Scope

We use SailPoint Identity Security Cloud as our central platform for managing user access and identity governance across systems and business applications. It helps us address challenges around manual provisioning, onboarding and offboarding, access management, and audit requirements by automating joiner, mover, leaver processes, access requests, provisioning, and access reviews.

Pros

It's flexible enough to connect to both modern and legacy applications through APIs, SCIM, and web services.
Connects to everything and makes requests easy. It plugs into our stack without custom work. Staff can request access through the web or directly from a Teams bot.
It handles the onboarding/offboarding particularly well.

Cons

Simpler query capabilities.
Built-in connectors and add-ons behind paywall.
Limited support for webservice customization.

Return on Investment

Faster hands-off onboarding and offboarding of users.

Usability

Other Software Used

Microsoft Entra ID

Verified User

Manager in Information Technology (5001-10,000 employees)

Use Cases and Deployment Scope

We use ISC to:
Provide a single pane of glass of all of our identities
Manage joiners, movers leavers
Manage account provisioning and deprovisioning

This addresses the high manual effort previously required to manage identity and access across the organisation.

Pros

Minimal maintenance
Wide array of application connectivity options
Relatively customisable

Cons

Roles should allow disabling deprovisioning of access when role criteria is no longer met
Gatekeeping of documentation behind paywalls
Support staff seem undertrained and unenthusiastic
OS updates on VAs are too slow, introducing long-lasting security risks

Return on Investment

Quicker turnaround of IT access for joiners
Better visibility of identities
Less flexibility compared to prior solutions

Usability

Other Software Used

Splunk Enterprise, Microsoft Entra ID, CyberArk Privileged Access Management

One Identity Identity Manager

Saviynt

SailPoint Identity Security Cloud

What is SailPoint Identity Security Cloud?

Categories & Use Cases

Videos