Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate…
The following is a quick overview of editions offered by other software in similar categories
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and…
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge…
Kentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.
about customer interaction is valued in this tool. … Pricing Complex integration with non
Cost for large number of logins Expensive setup when not using templates
Pricing can be better Mostly works better for mid-size or big companies
marketing—in fact, that's at the core of what the company does. Also, HubSpot's pricing model is great for small businesses that require basic CRM functions, while … while Salesforce is a better investment for businesses that get value out of advanced features.
Salesforce works wells for my business. It is simple to use and affordable.
ever used your support team, to be honest. We have a guy employed who's in charge of being the main point of contact regarding Salesforce, so all my escalations
Cost
to use it, it could require a lot of extra user licenses which can cost money. The cost of running community cloud when you consider where you want to grow … products seriously. The pricing is reasonable too. S…
Pricing for communities is really high. Time for loading a community page is a little
It can get expensive pretty quickly.
Price can be expensive if you need a lot of licenses. Functionality continues to be created … data hostage and locks you in at a higher price. Avoid at all costs. … Google Drive, Box, Apttus Configure Price Quote
It doesn't offer enough value for what it is (It's like Google Circles with no user base) … It doesn't offer enough value for what it is (It's like Google Circles with no user base) Too simple Visibility
all deployed to keep the information in one spot. Salesforce has a hefty price tag, so businesses not looking for an enterprise-type solution may want to … all deployed to keep the information in one spot. Salesforce has a hefty price tag, so businesses not looking for an…
Salesforce Communities has a more reputable and well known product. The cost was definitely higher but the sales and service support have been great so
devises Complexity of graphs you can produce and bespoke Flexibility in their pricing structure for community licenses