Experience the Power of Community Cloud
January 29, 2018
Experience the Power of Community Cloud
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Community Cloud
Community cloud provides an excellent way to interact with information from your Salesforce instance in a secure area where your users are authenticated. It allows partners or constituents to update information, interact with one another, and access learning and articles.
- Portal with authenticated login.
- Interact with live Salesforce data.
- Ability to integrate other systems into the community makes it very powerful.
- Price can be expensive if you need a lot of licenses.
- Functionality continues to be created and as lightning is developed will become more powerful.
- Increases our constituent engagement.
- Allows us to collect information from our customers which decreases email communication.
- Allowed us to deploy quickly and not build a custom solution which would require constant maintenance.
Blows Blackbaud out of the water. Blackbaud holds your data hostage and locks you in at a higher price. Avoid at all costs.