Salesforce Service CloudPricing

find the product pricey. Also Salesforce admin or consultant might be expensive for small businesses to onboard.

flexible to your needs pricing wise. If you have devs on staff then don't buy support. If you don't, then sfdc offers support for a cost.

customers who are not able to commit to a full plan. The pricing of this program is not priced competitively with other similar services. Can be quite time

Reporting - need better downloadable reports Lower Pricing - More bundled products for less

with what the problem is and when they plan to solve it. One of the biggest values that Salesforce promotes is "Trust" and they have consistently backed that

Better out of the box reporting Deduplication Expensive … Helped to improve response rates to customer inquiries It's a significant cost in our annual budgets. Provides organization for customer service.

connectors with multiple 3rd party systems. However, in terms of pricing it is priced at a premium compared to the other solutions … Better field service capabilities Better/ more competitive pricing Pre-built CTI offering 9 … and help…

many out of the box feature available that save the development efforts and cost of company Easy to implement various services and features

if you are after status at historical points in time. Some features can be cost prohibited … Marketing, you need to purchase additional services which can be relatively high cost.

require a lot of effort and usually need to engage consultants which gets expensive.

easily digestible manner. Salesforce is highly customizable. Need a field or value to track, no problem to add it where you want it and access it when you need … who do not have a large amount of data look else where since it can be expensive.

Licenses can be expensive Steep learning curve that requires training to understand all the features

help us make a decision if Support is something we should be charging for, or start charging for at a certain point. Service Cloud saves the team time through

Salesforce without expensive Premiere Support plans. Expensive! Hidden costs and development costs are going to make Service Cloud far more expensive than almost

If 0 was an option, it would be selected. The exponential cost to get Salesforce instance, in ANY capacity or product, to function as you … Service Titan has a better support, pricing structure and implementation process compared to Salesforce. The level &hel…

lot works out of the box around dashboards, reports, metric tracking, etc. Price is hard to justify, especially with all the little upgrades and features … rather than helping build something better. Community licenses are too expensive for us to justify at this time. … Coming from Zendesk, which mostly "just worked…

The cost of implementation and application could be lowered so that it attracts more

I don't see the numbers so have no idea. I hear it iS expensive through the grape vine. Once they have so much of you data it's hard to

While I don’t have a dollar value because I’m not the manager of the support team, I have heard many accounts

the knowledge articles themselves IT helps in reducing the customer support cost

be better solutions. We were never able to find a better solution at the price or that matched the native integration with Salesforce's database. … be better solutions. We were never able to find a better solution at the price or that matched the native integration with Salesforce's database. … platform. These other products were excell…

collaboration. The service cloud is not the cheapest solution, so may be too expensive for smaller companies that aren't dealing with a large volume of customers … collaboration. The service cloud is not the cheapest solution, so may be too expensive for smaller companies…

see how it gets upgraded because it doesn't do much right now. Overall, the cost of Service Cloud licenses can be an obstacle for some companies to embrace

would knock Salesforce on price when it comes to subscription licensing, however, when you take into account the overall cost of licensing traditional software … software, running your own servers, databases, and so on, Salesforce is very cost competitive. Additionally, since…

Price Product Features Product Usability Analyst Reports Third-party Reviews … use all features in an easy and user friendly way is important as is the price per license.