Salesforce Service Cloud Pricing

I'm not seeing anything negative. Well, positive because we have a lot of cost savings so far. When we moved to Service Cloud, there's a lot of automation

Salesforce for small business. Say pricing strategy for small businesses is harder for them to keep up with the dollars cost of it, which it would work well

Lower cost

The major value proposition is that service cloud offers integrated services. That covers … best-in-class products that are far easier to implement and use and are less expensive.

with Jira Team management Cost … It is a helpful tool, but it can be a bit cumbersome to manage. It is also a bit expensive, but we already use CRM for … Salesforce Service Cloud. Salesforce Service Cloud is fine, but it is expensive as well.

for error, but sometimes it has a heavy impact. So this can be improved. Costing is high. Maintenance is more. Expertise is required for implementation.

with what the problem is and when they plan to solve it. One of the biggest values that Salesforce promotes is "Trust" and they have consistently backed that

customers who are not able to commit to a full plan. The pricing of this program is not priced competitively with other similar services. Can be quite time

find the product pricey. Also Salesforce admin or consultant might be expensive for small businesses to onboard.

flexible to your needs pricing wise. If you have devs on staff then don't buy support. If you don't, then sfdc offers support for a cost.

Reporting - need better downloadable reports Lower Pricing - More bundled products for less

Better out of the box reporting Deduplication Expensive … Helped to improve response rates to customer inquiries It's a significant cost in our annual budgets. Provides organization for customer service.

connectors with multiple 3rd party systems. However, in terms of pricing it is priced at a premium compared to the other solutions … Better field service capabilities Better/ more competitive pricing Pre-built CTI offering 9 … and help…

many out of the box feature available that save the development efforts and cost of company Easy to implement various services and features

if you are after status at historical points in time. Some features can be cost prohibited … Marketing, you need to purchase additional services which can be relatively high cost.

require a lot of effort and usually need to engage consultants which gets expensive.

easily digestible manner. Salesforce is highly customizable. Need a field or value to track, no problem to add it where you want it and access it when you need … who do not have a large amount of data look else where since it can be expensive.

Licenses can be expensive Steep learning curve that requires training to understand all the features

help us make a decision if Support is something we should be charging for, or start charging for at a certain point. Service Cloud saves the team time through

Salesforce without expensive Premiere Support plans. Expensive! Hidden costs and development costs are going to make Service Cloud far more expensive than almost

If 0 was an option, it would be selected. The exponential cost to get Salesforce instance, in ANY capacity or product, to function as you … Service Titan has a better support, pricing structure and implementation process compared to Salesforce. The level &hel…

lot works out of the box around dashboards, reports, metric tracking, etc. Price is hard to justify, especially with all the little upgrades and features … rather than helping build something better. Community licenses are too expensive for us to justify at this time. … Coming from Zendesk, which mostly "just worked…

The cost of implementation and application could be lowered so that it attracts more

I don't see the numbers so have no idea. I hear it iS expensive through the grape vine. Once they have so much of you data it's hard to