Name: SarvCRM
Author: Sarveno Business Solutions

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Mind Mapping

Development

Business Intelligence (BI)

Collaboration

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

File Sync and Share

Fraud Detection

IT Service Management (ITSM)

Identity Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Virtualization

Password Management System

Remote Monitoring and Management

Secure Email Gateway

Solid State Drives

Static Application Security Testing (SAST)

Storage Area Network

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Marketing Automation

Mobile Marketing

Retail Media Advertising

SMS Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Swag Management

Video Streaming

Web Analytics

Webinar

Marketing

Field Service Management

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales Gamification

Sales Intelligence

eCommerce

Sales

Insider Risk Management

Secure Service Edge

Security

Car Rental

Equation Editors

Home Health Care

Law Practice Management

Online Voting

Smart Cities

Vertical-Specific

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Anti-malware

Customizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

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Event Management

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Sarveno Business Solutions (SarvCRM) is a CRM solution provider in Iran.  In addition to providing CRM professional services, this specialized team addresses local market requirements and challenges in Iran by leveraging SugarCRM and practices from Salesforce.com, SAP, Siebel, and Accenture.  Furthermore, Sarveno states they are the first company in Iran who is providing a cloud based CRM solution, called SarvCRM, at this scale, which is hosted in one of the premier data centers inside Iran.

Assistive CRM

Sales Force Automation

CRM Project Management

CRM Reporting & Analytics

Customization

Platform

Quote & order management

Interaction tracking

Channel / partner relationship management

Lead management

Task management

Forecasting

Pipeline visualization

Customizable reports

API for custom integration

Mobile access

Role-based user permissions

Reporting

Assistive

Basic

Professional

Korero

Customer Service & Support

Social CRM

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Case management

Help desk management

Email marketing

Billing and invoicing management

Custom fields

Scripting environment

Social data

Innoverenit

SarvCRM

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Sarveno Business Solutions

This is the technique of using software to automate certain sales-related tasks.

The software acts as a single source for all customer data and enables users to access that data efficiently.

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Users can create, process and fulfill price quotations and sales transactions.

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

This component of CRM software automates help desk, call center and field service management.

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

This includes lead generation, scoring, qualification, routing, and nurturing.

This involves the ability to send mass email to groups of people based on particular qualifications.

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

This includes the ability to plan, track, collaborate and report on tasks.

This includes automated invoice creation and billing.

Software provides a broad range of standard and the ability to build custom reports.

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

The software helps users accurately forecast sales based on volume and conversion metrics.

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Users can create reports and dashboards unique to their needs.

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Users can create custom fields to store additional information on standard and custom objects.

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

SarvCRM

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Korero

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Product Details

What is SarvCRM?

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Comparisons

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