Name: SelfCommunity
Price: 799 USD
Author: Quentral

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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SelfCommunity is a Community Platform offered by Quentral Srl, designed to enable brands, companies, associations, and influencers to create their own proprietary Social Networks. This versatile platform caters to businesses of all sizes and various professions and industries, including marketing professionals, community managers, brand managers, social media managers, and non-profit organizations.

## Key Features

**Create and Grow your Community with a native Social Network**: According to the vendor, SelfCommunity provides a fully customizable Social Network platform that allows brands, organizations, and influencers to create their own social communities. It offers a range of social features focused on content and user engagement, and is accessible through mobile apps (Android & iOS) and desktop.

**Full control on your Community and Brand Experience**: SelfCommunity allows users to have complete control over their community and brand experience. The platform is designed to be easy to set up, manage, and maintain, offering a set of features, services, and tools aimed at enhancing the brand experience.

**Your Users**: SelfCommunity enables the creation of social communities around customers, members, and users. It supports the development of communities of interest, where individuals with shared passions can engage, as well as communities of practice, where members can develop expertise and skills.

**Your Data**: According to the vendor, SelfCommunity offers advanced social analytics tools and reporting to monitor community performance. It allows users to leverage community data for marketing campaigns and can be integrated with external applications for data synchronization.

**Create value with your Community**: SelfCommunity aims to help retain users and customers, increase customer lifetime value, and build lasting relationships. It provides a dedicated space for customers, employees, and users to interact, share ideas, and stay connected. It also encourages brand advocates to promote services and connect with a larger audience.

**Amplify your business and organization Strategy**: SelfCommunity provides tools for market research, gathering customer insights, collecting product feedback, and validating new ideas. It also facilitates the sharing of new ideas, products, services, or models, promoting innovation. Additionally, it improves communication, knowledge sharing, and collaboration within organizations.

**Social Analytics**: According to the vendor, SelfCommunity offers social analytics and business intelligence tools to leverage community data in social and digital marketing strategies.

**Help Center**: SelfCommunity provides a help center where users can access resources to learn more about using the platform, managing their community, and configuring app settings.

**Services**: SelfCommunity offers a range of professional services to support users in building, launching, and growing their communities. These services include community strategy definition, social network setup and implementation, user onboarding and service launch, user growth and retention, as well as training and support.

Range of Customization Options: Several users have praised SelfCommunity for its range of customization options, allowing them to personalize every aspect of their Brand Community. They appreciate being able to customize the look and feel, as well as set rules for user management and content. This level of customization has been beneficial in shaping the structure of their Brand Community.

Native Social Network Features: Many users have found SelfCommunity's native Social Network features to be powerful and effective in maximizing user engagement. These features enhance the game-based content and provide a seamless user experience. Users appreciate the platform's user-friendly management panel on the admin side, which contributes to a good overall experience.

Modularity and Integration Capabilities: A significant number of reviewers have praised SelfCommunity for its modularity and ability to integrate with other ecosystems. The platform operates both as a front-end layer and a headless platform, providing flexibility for seamless integration with existing systems. This capability has allowed users to easily incorporate SelfCommunity into their workflows while maintaining consistency across platforms.

Lack of Push Notifications for Admin and Editor Roles: Some users have expressed the need for push notifications specifically for users with the Admin and Editor roles, but have noted that this feature is currently unavailable. 

Missing Scheduled Post Management: Users have mentioned that the platform does not yet offer the ability to schedule posts or manage scheduled posts. However, they acknowledge that the development team is actively working on implementing this feature.

Limited Integration with External Apps: Reviewers have suggested that SelfCommunity should focus on improving their own tools for video content upload and fruition instead of relying heavily on external integrations. They feel that the current integration with other apps is still in its early stages and would like to see more third-party applications integrated into the platform to enhance its functionality.

Users have experienced great success integrating SelfCommunity into their overall digital strategy. This allows them to effectively apply segmentation and personalize community content and features based on different user groups. The easy onboarding process has been highly praised, as it enables teams to quickly organize and activate team roles without any hassle.

Customers have found that SelfCommunity is effective right from day one. It empowers them to acquire new customers and improve retention on their services by fostering a sense of community. Reviewers have been particularly impressed with the opportunities that SelfCommunity offers in integrating social community features, tools, and data into their media-based portals. This integration has proven to be a valuable asset for users, helping them scale user engagement and expand their range of services.

SelfCommunity has also been instrumental in expanding agency services for both e-commerce and corporate customers. With this tool, agencies can offer effective and innovative strategies to enhance their clients' social community presence. Moreover, users have found SelfCommunity to be a valuable integration of their CRM blueprint, providing a powerful solution for their social community strategy.

Another key use case of SelfCommunity is the ability to publish dedicated Android and iOS apps. Users appreciate the well-guided system provided by SelfCommunity, which caters to the majority of smartphone users in their target group. This feature allows businesses to reach a wider audience by delivering a seamless mobile experience.

Overall, SelfCommunity offers a range of valuable use cases for businesses across various industries. From personalized content and improved customer acquisition to powerful CRM integration and dedicated mobile apps, this product provides effective solutions for enhancing social community engagement and expanding business services.

Basic

OvationCXM is a Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver  customer experiences with complete visibility and precise control.

Reactive

Asissted

Automated

Proactive

CXMEngine by OvationCXM

Keatext

SelfCommunity

Market Research

Quentral

Tools and techniques that enable qualitative and quantitative research into consumer markets.

Competitor and Industry Benchmarking

Enables users to compare their performance against specific competitors or their industry as a whole. This may include cross-channel traffic, audience engagement, market share, tech stacks, strategy, etc.

Competitor Research

Quantitative and qualitative tools that are used to identify competitors and assess their strengths and weaknesses, with a view toward identifying competitive advantages and opportunities for improvement.

Web Traffic Analysis

The ability to analyze, segment, and track competitive web traffic with usage metrics based on traffic share, pricing, paid search, demographics, geographic region, customer journeys, engagement, user sentiment, etc.

Consumer Feedback

The ability to collect feedback from customers, prospects, focus groups, interviewees, etc.

Competitor alerts

Alerts notify users when their competitors have entered a new customer segment, modified their strategy, incorporated new products or services, changed their prices for specific products, etc.

Market Insights and Reports

Reports, newsfeeds, and information related to events, industry trends, or competitive insights.

Financial Research

The most important features for the effectiveness of a financial research platform

Public Company Data

The ability to access fundamentals, earnings, or other information through company filings and other sources

Private Company Data

The ability to access fundamentals, earnings, or other information for companies that are not publicly listed

Industry and Sector Research

The quality and completeness of analyses and research on the overall performance and outlook of specific sectors and industries

Industry-Specific Information

The quality and completeness of industry-specific information, e.g., the progress or success of clinical trials in the pharmaceutical industry

Independent Research Access

The ability to access third-party analyses, e.g., Morningstar reports

Search Tools

The quality and effectiveness of tools to help locate specific and relevant information within the platform

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

Contact information

Information about individual contacts is available and high quality.

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SelfCommunity

Overview

What is SelfCommunity?