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Users have experienced great success integrating SelfCommunity into their overall digital strategy. This allows them to effectively apply …
Starting at $799 per month
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What is SelfCommunity?
SelfCommunity is a Community Platform offered by Quentral Srl, designed to enable brands, companies, associations, and influencers to create their own proprietary Social Networks. This versatile platform caters to businesses of all sizes and various professions and industries, including marketing...
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Basic
$799
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is SelfCommunity?
SelfCommunity is a Community Platform offered by Quentral Srl, designed to enable brands, companies, associations, and influencers to create their own proprietary Social Networks. This versatile platform caters to businesses of all sizes and various professions and industries, including marketing professionals, community managers, brand managers, social media managers, and non-profit organizations.
Key Features
Create and Grow your Community with a native Social Network: According to the vendor, SelfCommunity provides a fully customizable Social Network platform that allows brands, organizations, and influencers to create their own social communities. It offers a range of social features focused on content and user engagement, and is accessible through mobile apps (Android & iOS) and desktop.
Full control on your Community and Brand Experience: SelfCommunity allows users to have complete control over their community and brand experience. The platform is designed to be easy to set up, manage, and maintain, offering a set of features, services, and tools aimed at enhancing the brand experience.
Your Users: SelfCommunity enables the creation of social communities around customers, members, and users. It supports the development of communities of interest, where individuals with shared passions can engage, as well as communities of practice, where members can develop expertise and skills.
Your Data: According to the vendor, SelfCommunity offers advanced social analytics tools and reporting to monitor community performance. It allows users to leverage community data for marketing campaigns and can be integrated with external applications for data synchronization.
Create value with your Community: SelfCommunity aims to help retain users and customers, increase customer lifetime value, and build lasting relationships. It provides a dedicated space for customers, employees, and users to interact, share ideas, and stay connected. It also encourages brand advocates to promote services and connect with a larger audience.
Amplify your business and organization Strategy: SelfCommunity provides tools for market research, gathering customer insights, collecting product feedback, and validating new ideas. It also facilitates the sharing of new ideas, products, services, or models, promoting innovation. Additionally, it improves communication, knowledge sharing, and collaboration within organizations.
Social Analytics: According to the vendor, SelfCommunity offers social analytics and business intelligence tools to leverage community data in social and digital marketing strategies.
Help Center: SelfCommunity provides a help center where users can access resources to learn more about using the platform, managing their community, and configuring app settings.
Services: SelfCommunity offers a range of professional services to support users in building, launching, and growing their communities. These services include community strategy definition, social network setup and implementation, user onboarding and service launch, user growth and retention, as well as training and support.
SelfCommunity Features
- Supported: Reporting/Analytics
- Supported: Survey Builder
- Supported: Benchmarking
- Supported: Multi-Channel Distribution
- Supported: Statistical Analysis
- Supported: Communication Management
- Supported: Content Management
- Supported: Customizable Branding
- Supported: Ideation
- Supported: Member Directory
- Supported: Membership Management
- Supported: Moderation
- Supported: Surveys & Feedback
- Supported: Third Party Integrations
- Supported: Website Management
- Supported: Churn Management
- Supported: Community Management
- Supported: Content Creation
- Supported: Gamification
- Supported: Customer Segmentation
- Supported: Dashboard
- Supported: Knowledge Management
- Supported: Multi-Channel Data Collection
- Supported: Negative Feedback Management
- Supported: Sentiment Analysis
- Supported: Survey/Poll Management
SelfCommunity Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have experienced great success integrating SelfCommunity into their overall digital strategy. This allows them to effectively apply segmentation and personalize community content and features based on different user groups. The easy onboarding process has been highly praised, as it enables teams to quickly organize and activate team roles without any hassle.
Customers have found that SelfCommunity is effective right from day one. It empowers them to acquire new customers and improve retention on their services by fostering a sense of community. Reviewers have been particularly impressed with the opportunities that SelfCommunity offers in integrating social community features, tools, and data into their media-based portals. This integration has proven to be a valuable asset for users, helping them scale user engagement and expand their range of services.
SelfCommunity has also been instrumental in expanding agency services for both e-commerce and corporate customers. With this tool, agencies can offer effective and innovative strategies to enhance their clients' social community presence. Moreover, users have found SelfCommunity to be a valuable integration of their CRM blueprint, providing a powerful solution for their social community strategy.
Another key use case of SelfCommunity is the ability to publish dedicated Android and iOS apps. Users appreciate the well-guided system provided by SelfCommunity, which caters to the majority of smartphone users in their target group. This feature allows businesses to reach a wider audience by delivering a seamless mobile experience.
Overall, SelfCommunity offers a range of valuable use cases for businesses across various industries. From personalized content and improved customer acquisition to powerful CRM integration and dedicated mobile apps, this product provides effective solutions for enhancing social community engagement and expanding business services.
Range of Customization Options: Several users have praised SelfCommunity for its range of customization options, allowing them to personalize every aspect of their Brand Community. They appreciate being able to customize the look and feel, as well as set rules for user management and content. This level of customization has been beneficial in shaping the structure of their Brand Community.
Native Social Network Features: Many users have found SelfCommunity's native Social Network features to be powerful and effective in maximizing user engagement. These features enhance the game-based content and provide a seamless user experience. Users appreciate the platform's user-friendly management panel on the admin side, which contributes to a good overall experience.
Modularity and Integration Capabilities: A significant number of reviewers have praised SelfCommunity for its modularity and ability to integrate with other ecosystems. The platform operates both as a front-end layer and a headless platform, providing flexibility for seamless integration with existing systems. This capability has allowed users to easily incorporate SelfCommunity into their workflows while maintaining consistency across platforms.
Lack of Push Notifications for Admin and Editor Roles: Some users have expressed the need for push notifications specifically for users with the Admin and Editor roles, but have noted that this feature is currently unavailable.
Missing Scheduled Post Management: Users have mentioned that the platform does not yet offer the ability to schedule posts or manage scheduled posts. However, they acknowledge that the development team is actively working on implementing this feature.
Limited Integration with External Apps: Reviewers have suggested that SelfCommunity should focus on improving their own tools for video content upload and fruition instead of relying heavily on external integrations. They feel that the current integration with other apps is still in its early stages and would like to see more third-party applications integrated into the platform to enhance its functionality.