Name: SendHub
Author: SendHub

Help Desk

Web and Video Conferencing

Customer Support

AI Development

Continuous Integration

Cross-Browser Testing

PHP Frameworks

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Knowledge Management

Enterprise

Accounting

CTRM

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

AIOps

Application Server

Cloud Management

Cloud Storage

Container Security

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Database-as-a-Service (DBaaS)

DevOps

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Managed DNS

Managed Security Service

Mobile Data Security

Network Performance Monitoring

Requirements Management

Software Composition Analysis (SCA)

Unified Communications Monitoring

Value-Added Resellers (VARs)

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Deliverability

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Incentive Compensation Management

Sales

Virtualization Security

Security

Apparel

Healthcare Learning Management

Mental Health

Practice Management

Text Analysis

Vertical-Specific

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### Customer Communication
Users appreciate SendHub's customer communication capabilities, noting its effectiveness in facilitating direct communication with the ability to receive real-time feedback. The software's ease of use, coupled with excellent and prompt customer support, has garnered positive feedback from users. However, some users have expressed concerns about the lack of visibility when multiple team members are responding to customers simultaneously, leading to potential confusion and conflicting information being relayed. Despite these minor drawbacks, SendHub remains a valuable tool for business communication, enabling efficient and responsive interactions with customers.

### Customer Support and Response
Users consistently praise SendHub for its excellent customer support and quick response capabilities. The platform's ability to promptly address queries and resolve issues efficiently has garnered positive feedback from users. Additionally, the responsive nature of SendHub's staff has been highlighted as a key factor in enhancing user experience. Customers appreciate the ease of communication and the quick turnaround time in getting their questions answered, indicating a strong emphasis on customer satisfaction in SendHub's support services.

### Group Messaging
Users have expressed mixed feelings about SendHub's group messaging capabilities, citing both pros and cons in their reviews. While some appreciate the ability to disseminate important information to specific groups quickly and track messages sent, others find limitations in features such as the inability to restrict users sharing the same line from modifying set groups. The challenge of uploading large contact groups has also been highlighted as a drawback by some users. Despite these drawbacks, SendHub's group messaging functionality seems to offer a balance of benefits and limitations according to user feedback.

### SMS Marketing Strategies
Users have also praised SendHub for its ability to disseminate important information to specific groups quickly and efficiently. The platform's feature that prevents recipients from replying to the entire group has been particularly appreciated. In summary, users have expressed satisfaction with SendHub's SMS marketing strategies, highlighting its ease of use, reliability, and effectiveness in reaching target audiences.

### Sales and Promotion Messaging
User sentiment regarding SendHub's sales and promotion messaging capabilities appears to be generally positive, with users highlighting the platform's effectiveness in reaching out to customers and business partners swiftly and efficiently through text messages. The ability to track responses and monitor sales reps' utilization of the system has been particularly praised. However, some users have noted minor limitations, such as the absence of features like flagging message threads as "completed." Despite these minor drawbacks, SendHub seems to be a valuable tool for businesses looking to streamline their communication processes and enhance their sales and promotion messaging strategies.

Affordability and simplicity: Several users have found SendHub to be an affordable and simple software for communication. They appreciate that it offers a cost-effective solution without the need for additional hardware or technical expertise. The intuitiveness of the platform allows even new users to quickly get started and effectively use SendHub for texting and client management.

Immediacy of text messaging: Many reviewers value SendHub's ability to send and receive text messages in real-time. This feature is particularly useful for quickly reaching individuals or groups without sharing personal phone numbers. Users appreciate the convenience of immediate communication, especially when time-sensitive information needs to be disseminated.

Excellent customer support: Numerous customers have praised SendHub's customer support team for their responsiveness and efficiency. Whether it is sales inquiries or technical issues, users feel supported by the company's staff who promptly resolve any questions or concerns. This reliable support system enhances the overall user experience with SendHub.

Bugs and Technical Issues: Many users have encountered numerous bugs in SendHub, including issues with sending scheduled emails, rollover text credits, uploading contacts, blocking phone numbers, and account lockouts. These technical issues can be frustrating for users and hinder their ability to effectively use the software.

Limited Functionality: Some users feel that SendHub's functionality is lacking compared to a cell phone program. They have experienced limitations such as difficulties in sending images over 1.5 megabytes, issues with receiving calls on their cell phones, and a lack of ability to group message. This limited functionality can be a drawback for users who rely on these features for effective communication.

User Interface Design: The user interface of SendHub has been criticized by some users for being basic and unattractive. They find it lacks visual differentiation or a central hub dashboard for management, which can lead to confusion when navigating the software. Improvements in the design and layout of the user interface could enhance the overall user experience.


SendHub has proven to be an invaluable tool for businesses across various industries. Users appreciate its simplicity and value, making it an ideal choice for businesses in need of a texting app with basic features. With SendHub, businesses can conveniently reach out to customers without requiring them to visit the office, ensuring seamless communication for both parties. The software's integration with CRM systems allows businesses to send direct messages to customers and track their responses, effectively managing communication and sales. Furthermore, SendHub is highly versatile, making it useful for a range of purposes such as sending links, collecting donations, and running text-to-win programs. Organizations can also benefit from the platform's group creation feature, enabling real-time communication with members or students. Users appreciate the stability and reliability of SendHub when it comes to sending text blasts, ensuring that messages are delivered without any concerns. Overall, businesses find SendHub to be user-friendly with minimal training required, allowing them to quickly reach and engage with hundreds of people. By using SendHub, businesses can connect with their contacts in a personal and responsive manner while maintaining a personal touch. This platform has helped organizations save time, improve record-keeping, drive ROI, increase brand awareness, and craft effective marketing strategies. Additionally, SendHub serves as an effective tool for businesses to stay in touch with customers and send gentle reminders regarding incomplete orders. With its wide range of use cases and positive user experiences, users confidently recommend SendHub for organization-wide use.

Lite

Lite+

Starter

Basic

Custom

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Small Business

Business Pro

Custom Enterprise

Pay-as-you-Go

API Only

Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.

Bronze (1,200 messages)

Plus (2,400 messages)

Enterprise (4,200 messages)

Elite

Business (12,000 messages)

Silver (18,000 messages)

Premium (30,000 messages)

SendHub

SMS Marketing

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