What TrustRadius Research Says
Pricing and Value Perception
Reviewers generally perceive SignRequest as a cost-effective solution for digital signing, especially for small businesses and those just starting with e-signature services. Many users appreciate the affordability of the platform, highlighting that even free accounts allow for a decent number of document signings each month. This low-cost feature is particularly attractive for businesses that do not have a high volume of monthly customers.
However, there is a mixed opinion regarding the platform's overall value. While some users express satisfaction with the pricing in relation to their usage, one reviewer noted that they switched vendors after a few months due to the platform's CRM integration with Salesforce not meeting their needs. This indicates that while the cost is appealing, it may not justify continued use if essential features are lacking or do not integrate well with existing systems, leading to a perception that the value diminishes despite its affordability.
