Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.
Most Commonly Comparedto Smilee Chat
Best Smilee Chat Alternatives for Small Businesses
Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The…
Higher Rated Features
- Contact Center Software
- Workforce Optimization (WFO)
- Predictive dialing
Popular Integrations
Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history.
Higher Rated Features
- Workforce Optimization (WFO)
- Contact Center Software
- Live reporting
Popular Integrations
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.It doesn’t matter what type of industry; Jotform…
Higher Rated Features
- Survey Reporting & Analytics
- Survey Content
- Survey Format & Appearance
Popular Integrations
Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…
Higher Rated Features
Popular Integrations
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Higher Rated Features
- Chat Analytics and Reports
- Chat history and transcripts
- Chat and web analytics
Popular Integrations
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…
Higher Rated Features
- Security
- Customization
- Social CRM
Popular Integrations
Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience. Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low.
Higher Rated Features
- Incident and problem management
- Multi-Channel Help
- Self Help Community
Popular Integrations
Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year.
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Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.
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Best Smilee Chat Alternatives for Medium-sized Companies
Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The…
Higher Rated Features
- Contact Center Software
- Workforce Optimization (WFO)
- Predictive dialing
Popular Integrations
Conversica provides lead management software for marketing, inside sales and sales groups.
Higher Rated Features
Popular Integrations
Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history.
Higher Rated Features
- Workforce Optimization (WFO)
- Contact Center Software
- Live reporting
Popular Integrations
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.It doesn’t matter what type of industry; Jotform…
Higher Rated Features
- Survey Reporting & Analytics
- Survey Content
- Survey Format & Appearance
Popular Integrations
Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements.
Higher Rated Features
- Workforce Optimization (WFO)
- Contact Center Software
- Recording
Popular Integrations
Iterable is an AI-powered customer communication platform that activates customers across channels in real-time. With intelligent personalization, dynamic content, and a cross-channel suite, Iterable helps brands create seamless, data-driven experiences across email, SMS, push, and in-app notifications.
Higher Rated Features
- Platform & Infrastructure
- Email & Online Marketing
- Reporting & Analytics
Popular Integrations
Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…
Higher Rated Features
Popular Integrations
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Higher Rated Features
- Chat Analytics and Reports
- Chat history and transcripts
- Chat and web analytics
Popular Integrations
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…
Higher Rated Features
- Security
- Customization
- Social CRM
Popular Integrations
Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience. Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low.
Higher Rated Features
- Incident and problem management
- Multi-Channel Help
- Self Help Community
Popular Integrations
Best Smilee Chat Alternatives for Enterprises
Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The…
Higher Rated Features
- Contact Center Software
- Workforce Optimization (WFO)
- Predictive dialing
Popular Integrations
Conversica provides lead management software for marketing, inside sales and sales groups.
Higher Rated Features
Popular Integrations
Iterable is an AI-powered customer communication platform that activates customers across channels in real-time. With intelligent personalization, dynamic content, and a cross-channel suite, Iterable helps brands create seamless, data-driven experiences across email, SMS, push, and in-app notifications.
Higher Rated Features
- Platform & Infrastructure
- Email & Online Marketing
- Reporting & Analytics
Popular Integrations
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Higher Rated Features
- Chat Analytics and Reports
- Chat history and transcripts
- Chat and web analytics
Popular Integrations
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.
Higher Rated Features
Popular Integrations
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…
Higher Rated Features
- Security
- Customization
- Social CRM
Popular Integrations
The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.
Higher Rated Features
Popular Integrations
SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability.
Higher Rated Features
Popular Integrations
Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC.
Higher Rated Features
- Incident and problem management
- Self Help Community
- Multi-Channel Help
Popular Integrations
Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.