Skip to main content
TrustRadius
Spoke Phone

Spoke Phone

Overview

Recent Reviews

TrustRadius Insights

Spoke Phone has become an essential tool for businesses by offering a range of valuable use cases. Users have found that Spoke Phone …
Continue reading
TrustRadius

Leaving a review helps other professionals like you evaluate VoIP Providers

Be the first one in your network to review Spoke Phone, and make your voice heard!

Return to navigation

Pricing

View all pricing

Standard

$15

Cloud
per month

Pro CX

$35

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Spoke Phone?

Spoke Phone Features

  • Supported: Access Controls/Permissions
  • Supported: Alerts/Notifications
  • Supported: Call Conferencing
  • Supported: Call Recording
  • Supported: Call Routing
  • Supported: Call Screening
  • Supported: Contact Management
  • Supported: IVR/Voice Recognition
  • Supported: Online Voice Transmission
  • Supported: SIP Trunking
  • Supported: Unified Communications
  • Supported: Voicemail Transcription
  • Supported: Auto-Dialer
  • Supported: Automated Attendant
  • Supported: Call Logging
  • Supported: Call Transfer
  • Supported: Employee Directory
  • Supported: Mobile Access
  • Supported: PBX
  • Supported: Queue Management
  • Supported: Voice Mail
  • Supported: Automatic Call Distribution
  • Supported: Call Disposition
  • Supported: Call List Management
  • Supported: Call Reporting
  • Supported: Call Tracking
  • Supported: Communication Management
  • Supported: Computer Telephony Integration
  • Supported: Conferencing
  • Supported: Customizable Reports
  • Supported: Ring Groups
  • Supported: Role-Based Permissions
  • Supported: Third Party Integrations
  • Supported: Virtual Extensions
  • Supported: File Sharing
  • Supported: Multiple Scripts
  • Supported: Phone Key Input
  • Supported: Pre-recorded Messages
  • Supported: Survey/Poll Management
  • Supported: Text to Speech
  • Supported: Voice Customization
  • Supported: Compliance Management
  • Supported: Reporting/Analytics
  • Supported: VoIP
  • Supported: Chat/Messaging
  • Supported: Multi-Channel Communication
  • Supported: Multi-User Collaboration
  • Supported: Reporting & Statistics
  • Supported: SMS Messaging

Spoke Phone Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac, Windows, Android, iPhone
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Spoke Phone has become an essential tool for businesses by offering a range of valuable use cases. Users have found that Spoke Phone simplifies their communication processes, allowing for quick and efficient dialing to customers from a global customer list. With its clean and easy-to-use interface, call management becomes flexible and efficient, ultimately improving productivity. The ability to consolidate the entire work network onto mobile devices is praised by users, making it an ideal solution for remote or out-of-office workspaces.

One of the standout use cases of Spoke Phone is its ability to replace traditional office desk phones, enabling multiple team members to be in the office without being physically present. This feature provides seamless communication across different locations and facilitates collaboration. Additionally, users have found Spoke Phone to be a cost-effective solution that offers excellent value for money. Alongside its affordability, users appreciate the outstanding customer service provided by Spoke Phone, with quick and helpful responses that address their needs effectively.

Moreover, Spoke Phone users have benefited from its versatility as it allows them to create a virtual call center without requiring any technical knowledge. This empowers businesses to easily scale up or down their teams as needed, ensuring optimal resource allocation. Furthermore, Spoke Phone has proven to be a game changer for professionals who want a professional phone service accessible from anywhere. It enables remote working while still maintaining seamless contactability through the office phone, resulting in a seamless business experience for both employees and customers alike.

Overall, Spoke Phone has solved numerous problems faced by businesses, particularly small teams struggling with phone systems. By providing a simple, cost-effective, and flexible solution that eliminates the need for traditional landlines, Spoke Phone offers functionality at a lower cost. Users appreciate the network efficiency and lower bills compared to other providers while enjoying the simplicity and flexibility of the platform. The positive user experiences with Spoke Phone highlight its versatility and effectiveness in streamlining communication processes for businesses of all sizes.

Affordability: Users appreciate the affordability of Spoke Phone compared to other solutions, with several reviewers mentioning this as a significant advantage. The software provides easy setup and learning, allowing users to quickly get started without breaking the bank.

Great Support: The fantastic support provided by the Spoke Phone team is highly regarded by users. Multiple reviewers highlight their responsiveness and fairness, allowing users to use the software on trial for an extended period until they are confident in implementing it. The continuous updates and information on new features also keep users informed and engaged.

Ease of Use: Users find Spoke Phone very easy to set up and use, with many praising its user-friendly interface. Several reviewers mention that even non-coding savvy individuals can easily install and set up the software. Its intuitive design enables larger teams to have access to calls seamlessly, making it a valuable tool for businesses regardless of their size.

Unrealistic Price Point: Several users have expressed the opinion that the price point of Spoke Phone is unrealistic, particularly for small businesses with under 30 users. They feel that the cost per user is too high and not affordable for their budget.

Dated User Interface: Users have mentioned that the user interface of Spoke Phone has a dated design and could benefit from a more modern and attractive look. They believe that updating the interface would enhance the overall user experience.

Missing Features Compared to Competitors: Some users have noticed that Spoke Phone lacks certain features compared to other software like 3CX. Specifically, they mention the absence of switchboard immediate integration with Hubspot and express a desire for more admin controls to adjust user settings remotely.

Sorry, no reviews are available for this product yet

Return to navigation