TrustRadius: an HG Insights company

TapMango

Score8.7 out of 10

4 Reviews and Ratings

What is TapMango?

TapMango, in Toronto, aims to strengthen relationships by providing a Customer Engagement Platform offering businesses innovative solutions through their own loyalty program.

Categories & Use Cases

Client engagement to generate commercial opportunities

Use Cases and Deployment Scope

TapMango has built trust with our customers based on the convenience of ordering and receiving orders; it has been great for our brand. We keep our potential customers and generate leads that are likely to become loyal prospects for our brand. Thanks to TapMango, we have been able to increase our sales and grow steadily as a business.

Pros

  • Through the use of TapMango in our business, we have been able to expand our brand reach.
  • We have experienced improvements in customer retention and sales generation.
  • It generates ease of use for us as a business when it comes to selling.
  • It makes it easy for our customers to browse, place and retrieve orders.

Cons

  • Without a doubt, it would be its price that, although it is worth it for all that it offers, can scare away small businesses and start-ups.

Most Important Features

  • Your customer service is the added plus to the many advantages that this platform has given us.

Return on Investment

  • A fast ROI. Including increased sales.

Alternatives Considered

Lightspeed Retail

Other Software Used

Postman, WebEngage, TapClicks