The Ombudsman

The Ombudsman, developed by Avondale Software, is a case management solution designed specifically for Social Security practices. This software is tailored for small to mid-sized law firms and caters to professionals and industries such as Social Security attorneys, disability representatives, and law firms specializing in Social Security Disability Insurance.

Key Features

Scheduling-Events-Calendar: According to the vendor, the Ombudsman helps users and staff work more efficiently by providing a clear view of tasks scheduled for the day. It allows printing of to-do lists and displays the entire office's schedule on a calendar.

Document Management: The Ombudsman allows for the quick import of Social Security CDs and can scan hundreds of pages per day. It can automatically generate form letters and provides organization and backup of electronic documents.

Automatic Form Generation: According to the vendor, the Ombudsman simplifies the process of generating form letters and Social Security forms. It allows users to copy and paste existing form letters and provides pre-built form letters for immediate use.

Form Studio: The Ombudsman's Form Studio feature allows users to create OpenOffice-format documents. It combines OpenDoc templates with data from the database and supports SQL queries for complex form creation.

Document Manager: According to the vendor, the Ombudsman's Document Manager copies files into a document vault in their native format. It can convert TIFFs into PDFs (except for non-standard compression format) and indexes documents by keywords and numbering fields. Users can choose between read-only or checked-out editing of documents.

Cloud Hosting Options: The Ombudsman offers cloud hosting with protected and web-accessible data. According to the vendor, it provides different access levels for 1-3, 4-10, 11-35, and 36-100 users. The base cloud server maintenance includes a storage capacity of 50GB, with the option to add additional storage at a monthly fee.

Local Hosting Options: For those who prefer local hosting, the Ombudsman offers a server shipped to the location. It provides different access levels for 1-3, 4-10, 11-35, and 36-100 users. The package includes a one-time setup fee per user and server configuration fee. Users can also opt for a remote server maintenance and upgrade plan at a monthly fee.

Training Videos: The Ombudsman provides training videos that cover various aspects of using the software. These videos offer step-by-step instructions and explanations to help users maximize their efficiency and productivity.