Overview
What is Tolstoy?
Tolstoy is an interactive video platform from the company of the same name in Austin, designed to give leads the experience of a face-to-face conversation with a company but in a self-service manner. The service aims to increase conversions across…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
02 â—¦ Bob Hillman - Tolstoy (Demo Length Version)
Online Demo. The Three Questions by Leo Tolstoy
Tolstoy'un hayatı Demo
Product Details
- About
- Integrations
- Tech Details
What is Tolstoy?
Use cases include ecommerce (e.g. like a chatbot, but as an interactive video experience), lead qualification, and hiring. Tolstoy can be embedded on any platform, and offers installation guides for Wix, Shopify, Squarespace, Webflow, WordPress, and Elementor. As of June, 2021, Tolstoy is available free, with premium and enterprise plans available in the future.
Tolstoy Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Pros
- Cons
Interactive Video Platform: Users find Tolstoy's interactive video platform to be a unique and impressive feature. It allows the creation of short videos that direct customers to specific pages on their website, making it easy to use for small businesses looking to better connect with their clients. Several reviewers praised this feature for its ability to resolve navigation issues and create custom pathways.
Clean UI/UX Design: The clean and sharp-looking UI/UX design of Tolstoy is highly appreciated by users. Some reviewers found it not overwhelming and helpful in delivering personal conversations anytime and anywhere. They also liked that it made their website interactive, allowing them to create different custom templates effortlessly.
Excellent Service: Users appreciate Tolstoy's global team for providing excellent service which instills confidence in the tool's continuous usage. Many reviewers are excited about the future development of the tool as they thought it was already awesome. The simplicity of use combined with personalized conversation delivery has impressed several users.
Poor Customer Support: Some users have expressed dissatisfaction with Tolstoy's customer support, although they did not provide specific examples. It may be beneficial for the company to address these concerns and improve their customer service processes.
Domain Issues when Embedding Code: According to some reviewers, embedding Tolstoy's code into their website caused domain issues. A more detailed FAQ or documentation page could help users overcome such problems in the future.
Cost of Interactive Features: The cost of interactive features was mentioned as a concern by some users. While it may be affordable for larger firms, smaller companies might find it challenging to justify the expense.