TrustRadius for Vendors

TrustRadius is one of the main platforms within our review program. This program establishes a framework of transparency and honesty that allows us to listen to our users, partners and market analysts actively. At the same time, it establishes our customers' satisfaction level and helps decision-makers make better choices based on the real experiences of their peers. That is why the results obtained here are included in our company's health metrics.

• Helps us to better influence decision-makers
• Drives qualified traffic to our website and more importantly to our demo/trial pages
• Brings an extra layer of intent data to our ABX platform
• Helps sales to provide instant quotes to potential buyers

Gartner Peer Insights

Gartner Peer Insights, Capterra, G2 Seller Solutions

TrustRadius for Vendors helps us secure peer reviews from our customers and get real-time feedback for our products and services that help us actively solve and improve our offerings.

• Driving buyer motivation
• Improved our roadmap offering via feedback
• Ratings helped in increasing pipeline

Gartner Peer Insights

We use TrustRadius for Vendors to gather customer reviews, allowing us to gather customer quotes for social proof, and also, learn more about the areas in which we may be lacking, and can therefore, improve upon to make our products better and our customers' and prospects' experience more optimal.

• TrustRadius for Vendors has allowed us to gather multiple reviews at once to use for social proof. The gift card incentives greatly increase a customer's probability to leave a review.

Capterra and G2 for Buyers

G2 for Buyers

We use TrustRadius for Vendors to generate leads and increase the overall exposure of our software solution. It's one of the handful of software review sites where people with genuine intent go on to find software, so that makes it a pretty valuable partner for a company like ours. We have it connected to Hubspot to send leads directly.

• It generated exponentially more leads for us once we unlocked our CTA

Gartner Peer Insights

G2 Seller Solutions, Capterra

With the growing importance of consumer feedback in today's digital world, online reviews now shape nearly every consumer decision. TrustRadius for Vendors has helped us stay ahead of the curve. We have found numerous new advocates through asking for reviews, aligning to our goal of continuing to use the customer voice to prove the impact of our business. With the review questionnaire being more detailed, we have found that the quotes from customers that review us on TrustRadius for Vendors better align with our OKRS, therefore are used more frequently in our marketing materials.

• Increased customer advocates
• Increased customer quotes for public usage
• Increased credibility in the market through all of the badges won

Gartner Peer Insights, Capterra and G2 Seller Solutions