Veradigm EHR Reviews & Insights

Score7.7 out of 10

19 Reviews and Ratings

Community insights

TrustRadius Insights for Veradigm EHR are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Navigate and User-Friendly: Many users have found Allscripts to be easy to navigate and user-friendly. They appreciate the intuitive design, which allows them to quickly find the information they need without any hassle.

Wide Range of Functions and Options: Several reviewers have mentioned that Allscripts offers a wide range of functions and options, particularly in scheduling and charting across multiple sectors. This versatility allows healthcare professionals to customize their workflows according to their specific needs.

Customizable Program: Users value the ability to customize various aspects of the program to suit their requested workflows. This flexibility enables them to tailor Allscripts Professional EHR according to their individual preferences, enhancing efficiency and productivity.

Reviews

6 Reviews

Great tool with some limitations!

Rating: 7 out of 10

Incentivized

December 30, 2023

Use Cases and Deployment Scope

I was working as a virtual assistant for US physicians and was responsible for all the documentation work for which I used Allscripts EHR. Job responsibilities were to check patient schedules, enter diagnoses, check previous charts, take notes from doctor-patient encounters, and enter the information into the EHR.

Pros

Cloud based platform
Easy to navigate
Easily create templates

Cons

Speed
Customer support
Slightly expensive

Likelihood to Recommend

Charting becomes easier when you have the ability to create and use templates which is great.

Chandan Singh

Team Lead at Kozent Tec Pvt. Ltd. (Panacea Solutions LLC) (51-200 employees)

Vetted Review

1 year of experience

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Allscripts, User Friendly, but Room for Improvement

Rating: 8 out of 10

Incentivized

July 24, 2017

Pros

Imaging and laboratory results were found in Allscripts Professional EHR.
Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.

Cons

Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
Improve the clarity of scanned images in patient's EHR.
Conversability with other platforms, like Cerner, Epic, and McKesson.
Improve the way InterQual loads review platform as well as emailing hospital case manager feature.

Likelihood to Recommend

Allscripts is, honestly, the only EHR system that works. The credentialing problem I mentioned earlier truly IS infrequent, and not a deal breaker.

Nicole Graves RN, CWCN

RN Field Nurse Manager, President, Professional Nurses Association, Clinical Revi7 Consultant in Professional Services at Coram CVS/specialty infusion services (1001-5000 employees)

Vetted Review

2 years of experience

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Allscripts review with obstetric group

Rating: 9 out of 10

Incentivized

July 18, 2017

Pros

Electronic pharmaceutical ordering
Ordering and documenting lab work
Organizes data for easy reading

Cons

Cannot order supplies like breast pumps, abdominal binders etc
Printing ultrasound reports is difficult
Cannot open more than 1 prenatal record or you lose data

Likelihood to Recommend

Charting, orders, and pharmaceutical orders are well suited. Not sure where it would not be effective.

Joanie McConnell

Certified Nurse Midwife in Professional Services at University of Louisville Physicians (1001-5000 employees)

Vetted Review

3 years of experience

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Allscripts Pro EHR not up to par

Rating: 1 out of 10

Incentivized

April 12, 2017

Pros

Ability to document an encounter with detail.
Inter-office communications through the Inbox.
Patient alerts and notifications are easy to view.

Cons

Documenting an encounter is fairly bulky and does not flow well.
The facesheet is cluttered and should be adjusted to allow the provider/staff to focus on recent information and expand on others if necessary.
Updates always caused issues and customer support is outsourced through another country which made problem resolution a pain.

Likelihood to Recommend

I have worked at practices both small and large utilizing Allscripts and generally received the same feedback. Reporting on the data is relatively easy, but documentation in the charts is quite cumbersome and support for the product is significantly less than stellar. Providers who prefer to see a large amount of patient data at once glance may prefer Allscripts to another solution.

Christina Onolaja

Systems Analyst in Corporate at Frederick Primary Care Associates, P.A. (201-500 employees)

Vetted Review

7 years of experience

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Allscripts EHR - Stable option in the EHR marketplace

Rating: 8 out of 10

April 9, 2015

Pros

Organized documentation templates specifically for new and established patient visits.
Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
Exceptional billing module with exceeds the current industry standard.

Cons

Difficult to obtain lab reports or imaging reports in chronic patients.
Redundancy in ordering prescription medications leading to errors
Incomplete data downloads of labs, reports, old notes, procedures which compromises care.

Likelihood to Recommend

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.

Zubair Ahmed

Resident Physician in Professional Services at Ross University School of Medicine (201-500 employees)

Vetted Review

2 years of experience

Would recommend this product

Rating: 9 out of 10

Incentivized

March 2, 2015

Pros

Intuitive with documenting office visits
Easy to navigate around the screens when researching patient information
Able to customize lots of things throughout the program to work with requested workflows

Cons

Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.

Likelihood to Recommend

Allscripts' multitude of choices cover a vast amount of options in order to customize to a general family practice or even a specialty practice. However, there are some specialties, such as opthamology, for which Allscripts has not created templates.

Debbie Haro

Clinical Director/Director of EHR Operations in Professional Services at Pain Management Consultants, P.A. (11-50 employees)

Vetted Review

7 years of experience