Overall Satisfaction with Allscripts Professional EHR
- Ability to document an encounter with detail.
- Inter-office communications through the Inbox.
- Patient alerts and notifications are easy to view.
- Documenting an encounter is fairly bulky and does not flow well.
- The facesheet is cluttered and should be adjusted to allow the provider/staff to focus on recent information and expand on others if necessary.
- Updates always caused issues and customer support is outsourced through another country which made problem resolution a pain.
- Allscripts Professional PM, athena and nextgen
We no longer use Allscripts Professional EHR. We moved to athena, mostly due to a merger with another corporation. If we did not make this move, we still would have moved from Allscripts to another solution due to the amount of issues we had with Allscripts. The system was extremely slow, support was terrible and the system was bulky.