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Veradigm EHR

Veradigm EHR
Formerly Allscripts Professional EHR


What is Veradigm EHR?

Veradigm EHR (formerly Allscripts Professional EHR) is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers. According…

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Recent Reviews

TrustRadius Insights

Allscripts Eprescribe or Veradigm has proven to be a valuable tool for healthcare providers in a variety of use cases. Users have found it …
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Popular Features

View all 27 features
  • Charting / document management (5)
  • Templates (5)
  • Workflow automation (5)
  • Customization (5)

Reviewer Pros & Cons

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What is Veradigm EHR?

Veradigm EHR (formerly Allscripts Professional EHR) is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers.…

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Welch Allyn® Diagnostic Cardiology Suite™ Spirometry and Allscripts Professional Demo

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Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

Avg 7.8
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Product Details

What is Veradigm EHR?

Veradigm EHR (formerly Allscripts Professional EHR) is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers. According to the vendor, Professional is the industry’s first fully-certified 2015 edition technology enabling clinicians to meet the requirements of government initiatives such as Meaningful Use and MACRA.

According to the vendor, key features include:

Advanced CPOEThe EHR now tracks the history of what care providers have given in previous treatments and are able to repeat when applicable.

Smart listsUsers will receive patient care suggestions via the EHR based on patient specifics like age and symptoms. Caregivers can then filter their smart lists for diagnosis and plans based on their individual preference. SIGs for smart list medications will also be auto-populated based on patient specifics like age.

Face Sheet viewsVeradigm EHR can sort views on the Face Sheet based on user preference. These new views include a Duplicate Diagnosis View that groups identical diagnosis codes in one view, a Problem Category View that groups diagnosis codes into like categories and a Specialty Specific Problem View that groups diagnosis codes into categories relating to specialties identified in Caregiver Options.

Veradigm EHR Features

Billing and Claims Management Features

  • Supported: HIPAA Compliance

Patient Scheduling Features

  • Supported: Facility Scheduling
  • Supported: Physician Scheduling
  • Supported: Automated patient check-in
  • Supported: Automated appointment reminders
  • Supported: Multi-location support

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: E&M Coding Advice
  • Supported: Patient portal
  • Supported: Speech recognition
  • Supported: Dragon Integration
  • Supported: Integration with other EMR and PM systems
  • Supported: Meaningful Use Certified
  • Supported: ONC-ATCB Certified
  • Supported: Customization
  • Supported: Handwriting Recognition
  • Supported: Patient Flags
  • Supported: Workflow automation
  • Supported: Ability to Take Action from Patient Record

Medical Security and Privacy Features

  • Supported: Role-based permission levels
  • Supported: HIPAA compliance

Workflow and Scale Features

  • Supported: Referrals
  • Supported: Master Patient Index

Veradigm EHR Screenshots

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Veradigm EHR Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

athenaClinicals, athenaCollector, and eClinicalWorks are common alternatives for Veradigm EHR.

Reviewers rate HIPAA compliance and Role-based permission levels highest, with a score of 9.6.

The most common users of Veradigm EHR are from Small Businesses (1-50 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Allscripts Eprescribe or Veradigm has proven to be a valuable tool for healthcare providers in a variety of use cases. Users have found it helpful for accessing patient charts and completing forms and progress notes. It excels at bringing together data from multiple sources and systems, making it efficient and effective in acute/outpatient medical settings. Its intuitive layout and easy navigation have contributed to a positive user experience, allowing healthcare professionals to quickly access patients' health records.

The software also centralizes health records for one practice, streamlining the process of looking up old information and sending orders and medications. It has been particularly useful in generating back-office reports for projects like Meaningful Use and PCMH, as well as attesting to MIPS and maintaining continuity of care. Additionally, it is instrumental in meeting state requirements for electronic health records.

While many users have found Allscripts Eprescribe or Veradigm to be a reliable and essential tool for their practice management needs, there have been some drawbacks reported. Frustration with customer service and lack of responsiveness has been a common complaint among customers. Some users have also encountered difficulties with the software's functionality and found it nonintuitive. There have been instances of slowdowns in work production and overall dissatisfaction with the product. However, despite these challenges, users continue to rely on it due to the financial investment made in the software.

Overall, Allscripts Eprescribe or Veradigm offers healthcare providers an efficient solution for managing patient data, improving prescription processing speed, generating reports, and meeting regulatory requirements. While some users have experienced frustrations with customer service and usability issues, many appreciate its ability to centralize health records, streamline workflows, and enhance patient care.

Easy to Navigate and User-Friendly: Many users have found Allscripts to be easy to navigate and user-friendly. They appreciate the intuitive design, which allows them to quickly find the information they need without any hassle.

Wide Range of Functions and Options: Several reviewers have mentioned that Allscripts offers a wide range of functions and options, particularly in scheduling and charting across multiple sectors. This versatility allows healthcare professionals to customize their workflows according to their specific needs.

Customizable Program: Users value the ability to customize various aspects of the program to suit their requested workflows. This flexibility enables them to tailor Allscripts Professional EHR according to their individual preferences, enhancing efficiency and productivity.


  1. Lack of medication history in mobile app: Users have expressed frustration with the Allscripts Eprescribe mobile app as it does not allow them to view medication history like the desktop version, rendering it useless for their needs.
  2. Frequent crashes when looking up patients: Some users have reported experiencing frequent crashes while using the software, particularly when searching for patient information. These crashes disrupt workflow and cause frustration among users.
  3. Difficulty with custom fields and lack of alternatives: Several reviewers have mentioned struggling with custom fields within the software and express a desire for better alternatives. This indicates that the current options provided are not meeting their needs effectively.

Users have made several recommendations based on their experiences with Aprima Medical Software. The most common recommendations are as follows:

  1. Explore EHR options: Users suggest exploring other electronic health record (EHR) software options before making a decision. It is important to consider alternative solutions to ensure the best fit for specific needs.

  2. Ensure good customer service and support: Users mention the importance of good customer service and support in promptly resolving any issues or bugs encountered while using the software. Positive experiences with customer service indicate that most problems can be easily fixed with assistance from the Aprima team.

  3. Consider suitability for different healthcare organizations: Some users recommend considering whether Aprima Medical Software is better suited for smaller hospitals or practices rather than larger ones. This recommendation is based on concerns regarding reliability and performance at scale. It is advised to carefully evaluate the software's capabilities and assess whether it aligns with the size and requirements of the organization.

Overall, users recommend thoroughly evaluating EHR options, ensuring good customer service, and assessing the suitability of Aprima Medical Software for different healthcare settings. These insights can help potential users make informed decisions about implementing the software in their organizations.


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Chandan Singh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I was working as a virtual assistant for US physicians and was responsible for all the documentation work for which I used Allscripts EHR. Job responsibilities were to check patient schedules, enter diagnoses, check previous charts, take notes from doctor-patient encounters, and enter the information into the EHR.
  • Cloud based platform
  • Easy to navigate
  • Easily create templates
  • Speed
  • Customer support
  • Slightly expensive
Charting becomes easier when you have the ability to create and use templates which is great.
Nicole Graves RN, CWCN | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Imaging and laboratory results were found in Allscripts Professional EHR.
  • Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
  • Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Allscripts is, honestly, the only EHR system that works. The credentialing problem I mentioned earlier truly IS infrequent, and not a deal breaker.
Joanie McConnell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Electronic pharmaceutical ordering
  • Ordering and documenting lab work
  • Organizes data for easy reading
  • Cannot order supplies like breast pumps, abdominal binders etc
  • Printing ultrasound reports is difficult
  • Cannot open more than 1 prenatal record or you lose data
Charting, orders, and pharmaceutical orders are well suited. Not sure where it would not be effective.
Christina Onolaja | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
  • Ability to document an encounter with detail.
  • Inter-office communications through the Inbox.
  • Patient alerts and notifications are easy to view.
  • Documenting an encounter is fairly bulky and does not flow well.
  • The facesheet is cluttered and should be adjusted to allow the provider/staff to focus on recent information and expand on others if necessary.
  • Updates always caused issues and customer support is outsourced through another country which made problem resolution a pain.
I have worked at practices both small and large utilizing Allscripts and generally received the same feedback. Reporting on the data is relatively easy, but documentation in the charts is quite cumbersome and support for the product is significantly less than stellar. Providers who prefer to see a large amount of patient data at once glance may prefer Allscripts to another solution.
Zubair Ahmed | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Organized documentation templates specifically for new and established patient visits.
  • Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
  • Exceptional billing module with exceeds the current industry standard.
  • Difficult to obtain lab reports or imaging reports in chronic patients.
  • Redundancy in ordering prescription medications leading to errors
  • Incomplete data downloads of labs, reports, old notes, procedures which compromises care.
Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Debbie Haro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
  • Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
  • You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
  • While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.
Allscripts' multitude of choices cover a vast amount of options in order to customize to a general family practice or even a specialty practice. However, there are some specialties, such as opthamology, for which Allscripts has not created templates.
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