IDEXX Neo Veterinary Software

IDEXX Neo Veterinary Software is a practice management solution designed for veterinary practices of various sizes. According to the vendor, this software caters to the needs of veterinarians, veterinary clinics, animal hospitals, veterinary specialists, and other professionals in the veterinary industry. With its user-friendly interface and range of features, IDEXX Neo Veterinary Software aims to streamline daily operations and enhance patient care, making it a valuable tool for veterinary practices.

Key Features

Practice Dashboard: According to the vendor, the software offers a customizable dashboard that provides a comprehensive overview of daily activity in the veterinary practice. Users can monitor important information such as overdue invoices, reminders, draft invoices, and remaining appointments. The power search feature allows for quick access to client and patient information from anywhere in the Neo system.

Patient Workflow: The vendor claims that the software enables easy management of patient care from any device, anywhere. Users can access complete patient history, preformatted examination notes, a master diagnosis list, and low/high estimates with just one click. Customizable procedure templates aim to save time and standardize care protocols. Integrated diagnostics ordering for IDEXX and ANTECH promises real-time results. Electronic signature capture is available for simplified client procedure approval.

Simplified Scheduling: The software aims to assist in managing the appointment schedule efficiently. Users can view and confirm appointments directly from the schedule and initiate estimates or invoices from appointments to provide clear visit status to all staff. Customizable SMS reminders can be sent with ease. The software also offers a fully customizable boarding module for streamlined booking management and integrates with the Neo Patient Portal to manage client requests.

Seamless Digital Payments: The vendor states that the software facilitates fast and accurate checkouts, minimizing interruptions in patient care. Users can capture rapid and secure payments with a simple click from the patient record. The software supports digital signature capture through a wireless Clover device provided at no additional charge. Payment information automatically syncs to the patient record, allowing for easy checkout and payment processing. The payments portal provides access to complete payment history, reporting, and customizable batch settings.

Client Communications: The software includes built-in tools to engage with clients between visits. According to the vendor, users can generate templatized discharge instructions for faster and easier checkout. Callback scheduling aims to streamline time management. One-click email functionality allows users to send clients estimates, invoices, consent forms, discharge instructions, and educational materials. Automated email reminders are available to save staff time.