Item: Whimsical
Rating: 8
Author: Sarah Littlefield

Use Cases and Deployment Scope

I use Whimsical as a UX designer to present user flows and information hierarchy to my team members inside of the organization and to clients when pitching ideas.

Pros and Cons

Very learnable and memorable.
Easy to present.
Ability to comment.
Ability to share.
Simple interface.

Customization of colors would be nice.
Adding chains can be finicky.
Moving boxes around is clunky - interferes with connections.

Return on Investment

It's helped present ideas to clients clearly.
Allows us to organize our ideas logically.

I've tried a few different services similar to Whimsical, and like the simplicity of Whimsical - as it's very easy to learn how to use and begin creating. The price is also better than a lot of competitors. There are quite a few options for creating wireframes, flowcharts and user flows.

Usability

Whimsical is overall very easy to learn and remember. One issue with the usability occurs when you attempt to move connected boxes around the workspace. Frequently connections break or do not add easily, causing further disconnects. You can manually fix these issues, but it's a oprobem that seems would have an easy fix.

Support Rating

I've never used the support for Whimsical.

Key Insights

Do you think Whimsical delivers good value for the price?

Yes

Are you happy with Whimsical's feature set?

Yes

Did Whimsical live up to sales and marketing promises?

Yes

Did implementation of Whimsical go as expected?

Yes

Would you buy Whimsical again?

Yes

Other Software Used

Figma, Gusto, Harvest

Likelihood to Recommend

Any kind of hierarchy structure is easy to show as well as processes and connections. We use it to make org charts and user experience flows, as well as wireframes. It's pretty simple in features, so if you needed to do compex arrangements, it could be burdensome.

Whimsical delivers for UX professionals.

Overall Satisfaction with Whimsical