Name: Wylie
Price: 45 USD
Author: Wylie Systems

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Data Analytics  and BI Services

Document Generation

File Sync

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

Asset Tokenization

Cloud Storage

Container Management

DevOps

Disk Based Backup

Fraud Detection

Hadoop-Related

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Requirements Management

SSL Certificate

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Data Loss Prevention

User and Entity Behavior Analytics (UEBA)

Security

Automotive

Catering

Church Management

Estate Planning

Hotel Management

Insurance Claims Management

Law Practice Management

Multiple Listing Service (MLS)

Vertical-Specific

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Scheduling and POS Metrics: Several users have found the scheduling and POS metrics in Wylie to be fantastic, praising its effectiveness in managing appointments and tracking sales. 

Responsive Customer Support: Many reviewers appreciate the immediate response from the Wylie team whenever they encounter any problems, big or small. They commend the team for their quick resolution of system issues and their willingness to implement user suggestions.

Inventory Management: Users find the inventory system in Wylie super easy to use and capable of fulfilling all their needs. They like how it effectively keeps track of inventory, allows for easy sales and returns, and even offers a predictive purchase helper for popular items that have been sold.

Reporting Features: Some users have found the reporting features of Wylie overwhelming and have struggled to locate specific information. They often rely on contacting Wylie for assistance in navigating and understanding the report functionalities.

Offline Functionality: Several reviewers have expressed disappointment with the software's lack of offline functionality. This becomes problematic during internet outages, as users are unable to access or use Wylie until their internet connection is restored.

Inventory System: A number of users feel that the inventory system in Wylie lacks certain features and functions that would make it easier to view available stock and effectively prepare business orders. They find the process segmented and inefficient for creating reports and determining their business needs.

Users have praised Wylie for its effectiveness in managing product orders and shipments, as well as maintaining client profiles and records. With the software, businesses are able to streamline their operations and stay organized, resulting in improved productivity. Additionally, users have found the software to be extremely helpful in monitoring sales on a daily, weekly, monthly, and annual basis, providing easy access to necessary information for decision-making. The program also allows users to accurately track inventory, process payments or returns easily, and communicate with customers effortlessly. Overall, the software has been invaluable for businesses in terms of improving efficiency and enhancing customer satisfaction.

The customer support provided by Wylie has received high accolades from users. The responsiveness of the customer service team has been particularly praised, with quick responses to any issues or feature requests reported. Users appreciate the prompt attention they receive when encountering minimal issues. Moreover, the company's willingness to listen to user suggestions and incorporate them into the system has resulted in continuous growth and adaptation of the software to better serve clients. The exceptional customer care service offered by Wylie, with real people available to assist and resolve issues promptly, has further enhanced user experience. As a result, users recommend Wylie as a preferred vendor due to its positive impact on their small businesses and the value it provides.

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5+ users

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