TrustRadius Insights
Users have praised Wylie for its effectiveness in managing product orders and shipments, as well as maintaining client profiles and …
Starting at $45 per month
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1 - 2 users
$45
Cloud
per month
3 - 4 users
$55
Cloud
per month
5+ users
$65
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Wylie?
Wylie Features
- Supported: Attendance Tracking
- Supported: Dues Management
- Supported: Electronic Payments
- Supported: Email Marketing
- Supported: Event Management
- Supported: Member Communication
- Supported: Member Database
- Supported: Member Directory
- Supported: Payment Processing
- Supported: Reporting & Statistics
- Supported: Document Management
- Supported: File Sharing
- Supported: Financial Analysis
- Supported: HIPAA Compliant
- Supported: Appointment Management
- Supported: Before & After Pictures
- Supported: Client Management
- Supported: Gift Card Management
- Supported: Inventory Management
- Supported: Treatment Packages
- Supported: Access Controls/Permissions
- Supported: Automated Scheduling
- Supported: Client Database
- Supported: Confirmation/Reminders
- Supported: Mobile Access
- Supported: Multi-Location
- Supported: Online Booking
- Supported: Online Payments
- Supported: Recurring Appointments
- Supported: Room Booking
- Supported: Website Integration
- Supported: Billing & Invoicing
- Supported: CRM
- Supported: Employee Management
- Supported: Financial Management
- Supported: Order Management
- Supported: Performance Metrics
- Supported: Purchasing & Receiving
- Supported: Scheduling
- Supported: Time & Expense Tracking
- Supported: Vendor Management
- Supported: Distribution Management
- Supported: Purchase Order Management
- Supported: Reporting/Analytics
- Supported: Supply Chain Management
- Supported: Task Management
- Supported: Employee Scheduling
- Supported: Payroll & Commissions
- Supported: Point of Sale (POS)
Wylie Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have praised Wylie for its effectiveness in managing product orders and shipments, as well as maintaining client profiles and records. With the software, businesses are able to streamline their operations and stay organized, resulting in improved productivity. Additionally, users have found the software to be extremely helpful in monitoring sales on a daily, weekly, monthly, and annual basis, providing easy access to necessary information for decision-making. The program also allows users to accurately track inventory, process payments or returns easily, and communicate with customers effortlessly. Overall, the software has been invaluable for businesses in terms of improving efficiency and enhancing customer satisfaction.
The customer support provided by Wylie has received high accolades from users. The responsiveness of the customer service team has been particularly praised, with quick responses to any issues or feature requests reported. Users appreciate the prompt attention they receive when encountering minimal issues. Moreover, the company's willingness to listen to user suggestions and incorporate them into the system has resulted in continuous growth and adaptation of the software to better serve clients. The exceptional customer care service offered by Wylie, with real people available to assist and resolve issues promptly, has further enhanced user experience. As a result, users recommend Wylie as a preferred vendor due to its positive impact on their small businesses and the value it provides.
Scheduling and POS Metrics: Several users have found the scheduling and POS metrics in Wylie to be fantastic, praising its effectiveness in managing appointments and tracking sales.
Responsive Customer Support: Many reviewers appreciate the immediate response from the Wylie team whenever they encounter any problems, big or small. They commend the team for their quick resolution of system issues and their willingness to implement user suggestions.
Inventory Management: Users find the inventory system in Wylie super easy to use and capable of fulfilling all their needs. They like how it effectively keeps track of inventory, allows for easy sales and returns, and even offers a predictive purchase helper for popular items that have been sold.
Reporting Features: Some users have found the reporting features of Wylie overwhelming and have struggled to locate specific information. They often rely on contacting Wylie for assistance in navigating and understanding the report functionalities.
Offline Functionality: Several reviewers have expressed disappointment with the software's lack of offline functionality. This becomes problematic during internet outages, as users are unable to access or use Wylie until their internet connection is restored.
Inventory System: A number of users feel that the inventory system in Wylie lacks certain features and functions that would make it easier to view available stock and effectively prepare business orders. They find the process segmented and inefficient for creating reports and determining their business needs.