Zapier Reviews and Ratings

Use Cases and Deployment Scope

In our org Zapier is used to automate our workflow which involves multiple departments various tools. It's save lot of time and maintain the workflow and streamlining the process gives effective results in Onboarding, Off boarding tasks. Event based driven architecture, Reduce the manual effort. Maintains the history of workflows for Troubleshooting.

Likelihood to Recommend

Parse structured content from incoming emails (like order confirmations, job leads, or form responses) and use it to send alerts.

Used in Order work flow, when someone places an order on our CRM which triggers the Zapier hook to begin the workflow for send a notification to Slack and creating tickets based on the logic transfer the tickets to right team and sending reminders.

Use Cases and Deployment Scope

We use Zapier to automate workflows related to customer data across different platforms. It enables us to capture user data from various applications and centralize the data for stakeholders who may not have access to the source app. The goal being to eventually build a central customer health score, but we're starting small with individual elements.

Likelihood to Recommend

There are so many great connections, triggers, and actions already built into the product that it's so easy to get started. We also use Power Automate, but it doesn't reach all the apps we use. We're definitely underutilizing Zapier by only using Zaps. I would love to dive more into their Tables and Interfaces. Lots of great solutions.

Use Cases and Deployment Scope

Zapier helps me develop more complex workflows involving different apps. I build most of the solutions using No-Code tools, and Zapier is a great companion on this journey. Its ease of use makes it accessible to everyone regardless of their technical background. It is truly for all!

Likelihood to Recommend

If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.

Use Cases and Deployment Scope

We currently use Zapier to automate workflows between different business apps (Asana, Slack, Google Sheets, Google Forms, Guru, etc.). Our engineering team also uses it for some data-related workflows, like extracting files from emails. Our primary users are our Data Strategy & Analytics team, but we also have internal teams (like Marketing) that use it for internal workflows as well.

Likelihood to Recommend

The interface is so easy to use—as long as you have a general idea of what you want to automate, Zapier makes it easy to set up the actual workflow. It's extremely clear within the Zap builder what steps you can take and what fields are available, and all of the built-in Zap features (like Formatter, Paths, Scheduler, etc.) are extremely helpful for building a really custom automated workflow.

Use Cases and Deployment Scope

In our organization, Zapier has been an absolute lifesaver. We use it to automate repetitive tasks and ensure all our apps talk to each other without manual effort. Before Zapier, many of our workflows were disconnected, and we spent too much time moving data from one tool to another. Anytime someone fills out a form on our website—whether it’s Google Forms or Typeform—Zapier automatically takes that data and sends it straight to our CRM. We don’t have to manually input anything anymore, which means we never miss a lead, and it’s instant. Plus, we’ve set up Zaps that send out follow-up emails right away, which saves us a ton of time on outreach. Overall, Zapier handles a lot of the tedious stuff, like data entry and notifications, so that we can focus on the bigger picture. It's seriously saved me hours of work each week, reducing the chances of human error, which is huge for us. I advocate for "work smarter, not harder," and Zapier makes that possible.

Likelihood to Recommend

Zapier is my favorite tool for any small business owner because it is so easy to use and takes tedious tasks off your plate. Especially with startups, lots of small details can slip through the cracks if you can't afford an admin assistant AND don't have the time to address them yourself. Zapier is the best way to set up reminders and automatic emails and streamline data to simplify business operations.

Use Cases and Deployment Scope

We enjoy using Zapier for most of our API connections, both internal and external. The automation and workflows work instantly are quite intuitive to understand even by employees that are not IT related or tech savy. We integrate market specific tools as well as our global suite via it and have data flowing and interactions going between all systems via Zapier. Zapping works perfectly even for advanced processes that require certain layers, filters, and steps.

Likelihood to Recommend

I would recommend Zapier to anyone asking especially if the user is new to automations.

Use Cases and Deployment Scope

We used Zapier to integrate our point of sale system with Facebook for data tracking.

Likelihood to Recommend

We found it very overpriced and were easily able to achieve the same functionality and a fraction of the cost with other platforms

Use Cases and Deployment Scope

Couldn't even use it. It's a trash company. They mislead you into paging for services. Then when I purchased a plugin for their "free" service. It didn't even work and they said they can't even help with a refund cause it's a third party. Theyre completely trash.

Likelihood to Recommend

Trash experience. Stay away at all costs. There's nothing good to say about this crap company at all.

Use Cases and Deployment Scope

I use it for lead forms that come in through google ads. The data from the form arrives comfortably to my e-mail.

It also helps me when capturing variables in the url and filling them in the fields of each contact form in ActiveCampaign. Zapier makes every automation you need easy to configure and very intuitive.

Likelihood to Recommend

Zapier helps my small business where we have time and resource constraints. I can automate repetitive tasks such as contact management, leads, etc. I see it less appropriate in complex projects that require complete customization or personalized integrations. In these cases, I resort to other types of more advanced tools or to the programming department

Use Cases and Deployment Scope

Zapier helps in updating the leads on Google Sheets in real-time which makes it super easy to reach out to the customers and the total number of leads received on a particular day without updating them manually.

Likelihood to Recommend

Zapier can be perfectly suitable to connect Facebook lead gen campaigns with Google Sheets to check out the leads generated in one place on a daily basis. It can be equally helpful to sync Gmail attachments with Google Drive. It can be helpful to connect the Facebook page with Google Forms.