Overall Satisfaction with 7Sheep
We implemented 7Sheep a few weeks ago and we now use it to automate all of our marketing activities. It is a great tool managing our contact list and keep track of metrics for campaigns all in one place. So far, 7Sheep has been very versatile and works well for our custom needs
- The contact database is robust and the system is flexible enough to work for many use cases
- They have a great understanding of the needs of SMBs and are able to not only help with implementation but also with best practices
- The support team is super responsive and great to work with
- The user documentation is slightly lacking
- There's a learning curve - the system interface is not the most intuitive
- Users can't do everything themselves, some setup tasks can only be done by the 7Sheep support team
- We're now able to centralize all of our data and manage all different types of marketing processes in one place
- The automation aspect is great - saves a lot of time and also forces us to actively think about our lead management processes
- The cost of the system is worth it for email marketing functionality alone. We were easily able to replace our previous email marketing system with 7Sheep.
- Eloqua,Marketo Marketing Automation,Constant Contact,HubSpot
7Sheep offers all the essential marketing automation functions we need at a way more realistic price for a SMB.
In terms of price and functionality, 7Sheep is the best marketing automation system out there for a SMB. The system can be a bit intimidating out of the box, and learning the system terminology and design requires an investment of time. However, most of the heavy lifting is done by the 7Sheep support team. They have been great at customizing the system to work with our processes.
7Sheep Feature Ratings
The support team has a great understanding of the issues I've run into. Despite being on a different continent, they are always able to resolve my issues in a timely and satisfactory manner.
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response