PrideStaff Review of 8x8 X Series
May 02, 2022

PrideStaff Review of 8x8 X Series

Rachelle Pitre-MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

8x8 X Series has been the glue that holds the communication process together for our office. Due to covid, 2 hurricanes, and an ice storm we needed to work remotely and 8x8 X Series was a lifesaver for both the Clients and the Candidates. It truly makes the communication flow effortlessly when we are in the office. In addition, they keep adding additional products to the system which keeps them current in today's workforce.
  • Office Communications.
  • Updated Features.
  • Customer Service.
  • Additional Services.
  • More Video Training.
  • Less wait time on Service calls.
  • The ability to communicate in office and mobile with ease.
  • Excellent Customer Service.
  • Competitive pricing.
  • Very positive, we have no issues.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

I highly recommend 8x8 X Series to any organization whether large or small. We are extremely satisfied with the product options, pricing, and ability to grow with our needs on any level.

8x8 Work Feature Ratings

User templates
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10