Love of a phone system, a Tale of Love and Affection
October 02, 2022

Love of a phone system, a Tale of Love and Affection

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

I've been using this program at our own business office and we also implement it at our customers locations. Its made ease of assigning calls and communication through our team a breeze. I love how simple and intuitive the program is to use and assign calls as needed since I man the main business phone.
  • Routing calls t correct person
  • Ring group creation
  • Voicemail response
  • More learning on demand such as a start up video course
  • Routing calls
  • call forward
  • program expansion as more things are added
  • It enabled me to worry less about my call systems and more about my daily business and customers.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

8x8 Work Feature Ratings

Not Rated
Hosted PBX
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
9
Call recording
7
Call park
7
Call screening
9
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
10