MIP Fund Accounting is So So
September 07, 2016

MIP Fund Accounting is So So

Bianca Jurczak | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Abila MIP Fund Accounting

MIP is used for accounting, payroll and HR. It allows us to track expenses, payroll costs and manage employee data with the HR module.

Pros

  • Allows us to access the sql database which allows extensive reporting options.
  • Track payroll and accounting expenses in one GL

Cons

  • You cannot put special characters into user defined fields, this will not allow payroll to process for an individual.
  • Cannot delete unused distribution codes.
  • Prompts to save a report every time there is a change, impractical.
  • HR module instruction manual is written poorly and missing steps, it's obvious this hasn't been written by the same developers, needs to be reviewed.
  • We are able to see the entire picture using MIP, this is very helpful for future planning.
I was not part of the selection for MIP and don't have anything to compare.
The system is impractical for biweekly or weekly payroll because you cannot log time in on a daily basis unless you use the HR EWS module. Works well for monthly and semi-monthly payrolls because you can capture all the hours worked in a month and this is now required to comply with the ACA.

MIP Fund Accounting Feature Ratings

Abila MIP Fund Accounting Support

Every time we have needed support we had the issue resolved within an hour.
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
Yes
We had an issue with workers comp codes not refreshing. In a matter of minutes the tech trouble shot the issue and fixed it.

Comments

  • Justin Morrow | TrustRadius Reviewer
    Justin Morrow
    (Vendor Representative) commented 9 years ago
    Hi Bianca. I appreciate your support and feedback on MIP. We're glad to have you and Community Connections, Inc. as a valued client! I'm glad to hear that our HR solution has worked well for your payroll, tracking and reporting needs. Your usability and onboarding feedback is helpful for us. In order to reduce the learning curve for new users of MIP we've also launched a revamped Abila University (http://abilauniversity.com/) that features a wide variety of helpful online courses. I'd welcome more feedback you have on your use of MIP and our HR solution. Feel free to contact me directly at justin.morrow@abila.com and we can discuss your needs and any challenges you are having. Kind Regards, Justin Morrow, Product Marketing Manager at Abila

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