Instinctive Asset Management System That Benefits Your Organization
December 27, 2023

Instinctive Asset Management System That Benefits Your Organization

Michelle Bates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

We use Acquia DAM (Widen) to store and manage a large number of assets that we use across different brands. By adding metadata to these assets, we can make the updating process smoother. Our educational content relies heavily on a vast amount of assets. In order to determine the effectiveness of these assets within the content, we track how our users use them.
  • Track user engagement data
  • Upload assets quickly
  • Creation and Accessibility of Portals
  • Insight Reports
  • Enhanced cross-channel brand consistency
  • Streamlined workflows
  • Accessibility to assets
Our experience immediately after purchasing the product was great! Our Implementation Consultant, Rachel Kohl, was very attentive and made sure we understood all facets of the system so that we could successfully utilize it. Since we have moved past that implementation period, our experience has been a mix of good and bad. Generally, we have been able to get the required assistance whenever we have had any queries. However, we would appreciate a quicker response time when we reach out for help. Oftentimes, when we email our point of contact, it takes several days to receive a response, which is not ideal, especially when the matter is urgent.
Acquia DAM's centralized DAM system has helped our business repurpose our brand-approved content across sales and marketing channels by 1) allowing all content to be stored in one place, 2) publishing the content in the right size and format, and 3) providing the freedom and flexibility to create high-quality digital experiences.
Acquia DAM is the only DAM we have utilized.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Before implementing the use of Acquia DAM, keeping track of the massive amount of assets utilized by different brands was a headache. Assets for different brands were stored in different locations which made it difficult to reuse assets across all the brands. However, once Acquia DAM was implemented, we were able to store all of the assets within one location where access was granted so that the ability to effectively and efficiently manage the assets was more convenient.

Acquia DAM (Widen) Feature Ratings

Uploading assets
10
Downloading assets
9
Categories
10
Asset storage
10
Asset sharing
9
Asset search
10
Tagging system
10
Content editing
8
Embed codes
9
Metadata
10
Collections
9
User access
9
DAM Integrations
9
DAM API
9
Workflow automations
9
Related asset discovery
9
Dashboards
6
Standard reports
8
Custom reports
7
Data exportability
8
Content analytics
8